5-night rental, 7/2023: Beautiful house and location; however, significant issues detracted from its value compared to the cost.
Cons:
The WiFi coverage was severely lacking, extending to at most 10% of the house. This resulted in the inability to load any website or stream content. Only 1 TV could stream, while others had neither cable nor WiFi access.
The first shower (5 minutes) we took resulted in a basement leak and a cascading waterfall through the fire alarm in the basement bedroom. This triggered the fire alarm for many hours, disrupting sleep, until we found a way to disconnect the alarm. This necessitated multiple visits from a plumber during our stay, to which we had to let them in and explain the issues.
The absence of a heated pool, undisclosed during booking, limited our pool usage.
A few malfunctioning blinds in bedrooms and the living room obstructed their opening/closing.
Maintenance activities like yard care, mowing and pool cleaning occurred without prior notice during our stay.
Pros:
The house's prime location, accompanied by an attractive pool and deck, offered a great experience. Excellent patio seating, comfortable furniture and bedding, and a spacious interior enhanced our stay.
Four Seasons Property Management's exceptional service was notable. Their assistance with coordination and resolving issues were invaluable. Special recognition goes to John, who provided extensive support throughout, swiftly resolving issues even during odd hours.