We had an extremely distressing experience at this property and regrettably cannot recommend staying here. Shortly after arrival we discovered extensive mould throughout the apartment, widespread issues from moisture damage that had clearly existed for some time. We have hundreds of photos and videos documenting the extent. Within days every member of our family developed symptoms consistent with mould exposure including headaches, respiratory irritation and digestive upset, worsening when inside. We alerted the host with evidence and requested assistance. Instead of showing concern for health or safety, he replied that he would “vigorously dispute and refute all claims”. At no stage did he ask if our children were safe, offer relocation, or provide proof of remediation or a clearance certificate confirming the property was fit for habitation. The situation deteriorated to the point we felt unsafe remaining indoors. We ultimately vacated early and were left outside in heatwave conditions with our belongings, as no alternative rentals were available during Christmas. We are now dealing with contaminated luggage and clothing requiring specialised cleaning and remain deeply concerned about long-term health impacts. A property owner has a duty of care to provide safe accommodation, and when visible mould is present and guests become unwell, maintaining that a property is “fine” is unacceptable and dangerous.