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Avis sur Orange Megastructure LLP

4.5 out of 5
Orange Megastructure LLP
Matgdalla Circle, Dumas Road, Surat, Gujarat

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 12 avis sur 47." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 47." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 47." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 47." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 47." "

7,2/10

Propreté

6,6/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2023

2/10 Horrible

Stanley

Séjour de 1 nuit en mai 2023

4/10 Médiocre

Namsun

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There is cockroach in bathroom.
Séjour de 1 nuit en avril 2023

8/10 Bien

KOJI

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
During shower, brown water came out
Séjour de 4 nuits en janvier 2023

10/10 Excellent

Anindita

Séjour de 2 nuits en décembre 2021

2/10 Horrible

Chetan

Voyage en famille
Les points faibles : Personnel et service
Before booking PCR/Covid test requirements were not communicated led to us not staying there and not getting refund for the room back!
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Adesh

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2021

6/10 Satisfaisant

Chitresh

Voyage d’affaires
Séjour de 2 nuits en septembre 2020
Réponse de Orange Megastructure LLP le 1 oct. 2020
Dear Guest, Namaste!!. Thank you for choosing to stay with us during your visit to Surat and for sharing your views about the hotel. We look forward to your next visit & wish to providing with our high standard of quality service.

8/10 Bien

Harshad, UK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ideally suited location. good room service, unfortunately there a wedding taking place so the hotel was a bit noisy.
Séjour de 3 nuits en janvier 2020
Réponse de Orange Megastructure LLP (Hotel Manager) le 13 mars 2021
Dear Guest, Namaste!! It was indeed a pleasure to have you with us. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.

10/10 Excellent

Kartikey

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good stay
overall the stay was excellent, except that the items in the washroom were not replenished the next day... had complained about the same to the duty manager. through it was room for two people, some of the items provided was only when the room is for single occupancy.. did not expect the same from such category hotel and when you are paying quite high price for the same
Séjour de 2 nuits en décembre 2019
Réponse de Orange Megastructure LLP (Hotel Manager) le 13 mars 2021
Dear Guest, Namaste !! Thank you for sparing time and posting your review of our hotel. I understand from your feedback that your stay with the hotel did not meet your expectation. We always strive to provide the best service to our guest such as yourself. It is our earnest objective to ensure that our guest takes home memorable experience, each time they stay with us. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We thank you once again for your feedback and look forward to welcoming you back. Regards, Orange Megastructure LLP (Hotel Manager)

2/10 Horrible

Voyageur vérifié

Séjour de 4 nuits en décembre 2019

8/10 Bien

Dhruvesh

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en novembre 2019

8/10 Bien

Prabhakaran

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good Hotel away from CIty buss
This is my second visit to this propoerty , Nice Hotel to be named Le meridian property soon . very close to surat Airport ( 10 min drive ) Location is little isolated but have Multiplex near by ( 2 min walk ) Having a mini theatre in side the property.
Séjour de 1 nuit en octobre 2019
Réponse de Tabrez le 5 nov. 2019
Thank you so much for patronizing us! We are glad to know that you enjoyed the stay. Looking forward to welcome you again.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Not really worth the price.
The hotel is old. Room fixture and furnitures are not in good condition. WiFi is really bad, yet it’s not even free. Only good thing Is their service is good.
Séjour de 2 nuits en septembre 2019
Réponse de Orange Megastructure LLP (Hotel Manager) le 13 mars 2021
Dear Guest, Namaste!! It was indeed a pleasure to have you with us. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back. Regards, Orange Megastructure LLP (Hotel Manager)

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay just for business
Near airport Hotel with really friedly staff.
Séjour de 2 nuits en février 2019
Réponse de Orange Megastructure LLP (Hotel Manager) le 13 mars 2021
Dear Guest, Namaste!! It was indeed a pleasure to have you with us. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back. Regards, Orange Megastructure LLP (Hotel Manager)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
酒店离机场很近，10分钟以内车程，所以还是挺方便的。离市里也不远，毕竟城市不大，房间清洁度还不错，可惜的是素食酒店，餐厅都只有素食，连鸡蛋都没得吃......
Séjour de 1 nuit en décembre 2018
Réponse de Orange Megastructure LLP (Hotel Manager) le 13 mars 2021
Dear Guest, Namaste!! It was indeed a pleasure to have you with us. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back. Regards, Orange Megastructure LLP (Hotel Manager)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wifi sucked
Little to no wifi, staff seemed to be scared of the guests.
Séjour de 6 nuits en novembre 2018
Réponse de Mohammed Tabrez le 4 déc. 2018
Dear Guest, Namaste! We are thankful to you for taking time out and providing candid feedback of your recent stay. We at The Grand Bhagwati always strive to provide the best services to our guest such as yourself. However on this occasion we did not live up to your expectation. We are taking necessary corrective action to ensure that a similar situation is not repeated in future. It is our earnest objective to ensure that our guest take home memorable experience each time they stay with us. With Warm Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018

10/10 Excellent

Gu Hong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Abir - Reservation Executive le 22 août 2018
Dear Guest, Namaste!! It was indeed a pleasure to have you with us at The Grand Bhagwati, Surat. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.

10/10 Excellent

Piko, Osaka, Japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a nice hotel
The appearance of hotel looks a bit old, but the inside is superb. Stuffs are well educated. Experience in TGB was so excellent.
Séjour de 1 nuit en juillet 2018
Réponse de Abir - Reservation Executive le 22 août 2018
Dear Guest, Namaste!! It was indeed a pleasure to have you with us at The Grand Bhagwati, Surat. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.

6/10 Satisfaisant

Voyageur vérifié

My room card key never worked. I had asked for a new one and thought I got it but when I returned late night after a long day at work and business dinner my card still didn’t work. Eventually they offered me to stay in another room until they break down the door lock...in short it was a disaster. My room smelled of smoke and humidity combined. I am sure there were better options in the city, my client had recommended this hotel. I will not visit again.
Réponse de Replied by Grandbhagwati (Hotel Manager) le 21 juin 2018
Dear Guest, Thank you for sparing time and posting your review of our hotel. I understand from you’re feedback that your stay with the hotel did not meet your expectation. We at The Grand Bhagwati always strive to provide the best service to our guest such as yourself. However on this occasion we did not give up to your expectation, on door lock & key card issue. We are taking necessary corrective action to ensure that a similar situation is not repeated in future. It is our earnest objective to ensure that our guest take home memorable experience, each time they stay with us. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We thank you once again for your feedback and look forward to welcoming you back.

10/10 Excellent

Parag

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Replied by Grandbhagwati (Hotel Manager) le 21 juin 2018
Dear Mr. Parag, It was indeed a pleasure to have you with us at The Grand Bhagwati, Surat. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.

10/10 Excellent

Raj, uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean. Good location, friendly staff, good food in both restaurants and has an excellent onsite cinema.
Séjour de 6 nuits en avril 2018
Réponse de Replied by Grandbhagwati (Hotel Manager) le 21 juin 2018
Dear Mr. Raj, It was indeed a pleasure to have you with us at The Grand Bhagwati, Surat. We would like to thank you for patronizing us during your recent Surat visit. We thank you once again for your feedback and look forward to welcoming you back.

2/10 Horrible

Rushabh

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Not for couples & Mediocre hotel.
Check in service was damm poor, still operating like flintstone age. Damm rules and regulations. Staff is not well professional and worst customer service.
Séjour de 1 nuit en mars 2018

2/10 Horrible

keith, Surat

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Over rated
I have to move multiple times from my room due to the noise and construction at the property the vetting night goes on all the way until 2:03 a.m. very inconvenient loud D j's you cannot get peace and quiet The property is filthy dirty and smelly
Séjour de 3 nuits en février 2018

10/10 Excellent

DILIP

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Execent place at Surat
Had a woderful stay
Séjour de 2 nuits en février 2018

6/10 Satisfaisant

Rey, 東京

Les points faibles : Personnel et service
空港から近い
中心地から少し離れるが、空港からは近い。プールやジムなど充実している。 レストランはノンベジタリアンが1箇所のみだが、なかなか美味しい。
Séjour de 3 nuits en janvier 2018

2/10 Horrible

Mihir

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My worst night mare
I was there for 3 nights then extended my stay for one more night. 2 nights they forgot to do my room service. The pillows have foul smell.
Séjour de 2 nuits en janvier 2018

10/10 Excellent

pranav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2018

8/10 Bien

MUKUND

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good but far from center
Generally good but too far from city center
Séjour de 1 nuit en janvier 2018

10/10 Excellent

Rahul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel with correct star rating.
Goo place to stay. Very near to Airport and some malls.
Séjour de 1 nuit en janvier 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experriance + good connectivity to nearby places and business centers.. hotel situated in good location and nearby to hazira port
Séjour de 2 nuits en octobre 2017

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

vinnie, Australia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not fit for 5 star price and it's rating.
We checked in and was asked to make a full payment for the stay where I was not aware that Expedia has not taken the payment. When Expedia staff wanted to talk to the staff at the hotel they engaged the line. Room was not ready for three adult another bed was added later. On 5 day stay everyday we had to ask for extra towel because three of us was staying. Found bedding and pillow cover very dirty took pictures and called staff for them to see. Bottle water was charged at breakfast where breakfast fee was paid with rate. Had lots of problem to consume alcohol permit was issued with lots of hassle. Tourist was to relax on there holiday and enjoy. This place is not for tourist who wants to enjoy drinks with dinner or relax. Not suitable for 5 star rating and its pricing.
we slept on these dirty pillow in 5 star Hotel

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
The front desk staff needs to work on their customer service skills. Personal calls are more important than customers

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Personnel et service

2/10 Horrible

Ricky, Leicester

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Tgb review
Very expensive for what we got. Had great expectations which let us down

10/10 Excellent

D, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Very good and stylish hotel with friendly staff. Has a Sisha bar but cannt buy or take any food or drinks in the bar. Great l9cation- next to VR mall.

2/10 Horrible

nimish, mumbai

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
trip
1.cold water in the shower 2.room service food ordered did not arrive

2/10 Horrible

Gautam, Morganville, NJ

Les points faibles : Propreté et personnel et service
Avoidable
We checked in about 3:00 pm. The check in was terrible, they insist on address proof for both husband and wife. My wife had two government issued ID but without home address on it. After much haggling we got her dad to send his address proof via whatsapp and the hotel accepted that becuase one ID had her dads name on it. Go Figure the logic behind that. Next after a good meal in the Piano bar my wife went for a shower. The water was boiling hot, almost to the point of burning the skin. I called the reception desk 3 times In 15 minutes but no one came to correct it and instead they sent a tray with 15 ice cubes. The water was muddy brown and the shower sink stinks, the drain odours were coming back into the shower. About 36 hours later my wife and i had a severe bout of diarrhea. I am writing this 3 days after check out and we are both on antibiotics. However, i must say the lobby is awesome and location of hotel very convenient. The food also tasted very good. The bathroom stink and water supply is terrible, therefore the poor overall rating.

10/10 Excellent

Chandrakant, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Overall nice hotel with great price and lots of nice restaurants and a movie theater.

8/10 Bien

AVINASH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Expensive!!!
TGB is a nice place, but lacks basic things like nonveg food.. its large and clean but lacks quality of service.. Bfast was nice but lacks variety.. All the above at the heafty price - I think one should either upgrade to the next level or look for more options!!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needs some attention
While I had requested the hotel to do my room while I was not in, it was not done! Toileteries/tea bags were not replenished. I was told that there was consumption from the mini bar of 2 diet cokes and 1 water which was not the case. The signature did not match and was asked if I was "SURE".