Hôtels de luxe à Symonds Yat, Ross-on-Wye

"Nous sommes un peu déçus… l’hôtel est en fait attenant au manoir et non dans le manoir. Nos chambres n’étaient pas très propres (draps salis, rideaux déchirés, trace de nourriture présente sur la moquette) mais spacieux (les enfants avaient leur propre chambre attenante). La piscine est un peu vieillotte. Le personnel est discret, poli mais un peu trop détaché des besoins des clients."

"The room leaves something to be desired, when we arrived it was very very difficult to find the location. The door outside the room was open. There is an unpleasant smell. In addition, the carpet is very dirty. There are cracks in the wall. What about the bathroom fan, there is so much foam, surely contaminated. The bed not very clean. In addition, our room is located opposite a front door. It's not worth the number of stars given. For deluxe room!"