Hôtel près de Tacoma Glassblowing Studio, Tacoma, Tacoma

« Staff was amazing…room was clean, cozy with whimsical decor. Bed was super comfy. Had an amazing breakfast in the lobby restaurant. Was in the perfect location to walk the glass bridge and visit the glass museum. Lemay car museum super close as well. »

« I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would be a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star...

« Clean but a bit dated. »

« Good service and food for breakfast and dinner. »

« Room was clean and parking was easy. The breakfast was okay, my waffle came out underdone and the juice was broken. We tried the bar/restaurant. The menu was inaccurate regarding what drinks were actually available and the food was mediocre. The water and ice throughout the building had a foul taste to it and needs to be filtered. »

« Great hotel, will stay again »

« Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software? »

« The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

« The gentlemen at the front desk helped us through the check-in process. They were extremely professional. Breakfast was excellent, with plenty of options, including hard boiled eggs, which I enjoyed. The lobby is very attractive and elegant. »

« Breakfast had a good variety with some healthy choices. The breakfast staff were polite but were complaining about guests in Spanish. The pool and hot tub were overcrowded and loud. We weren't able to enjoy time in there. The room was clean. Overall was a good place to stay »

« Location is just steps from a shopping mall »

« Such a cute place! The room was clean and comfy. Loved the in room fireplace and beautiful bathroom. There was a common area stocked with games, hot drink options and snacks. The hotel overlooks the harbor and there are outdoor seating areas to take in the sunset and views. Easy to walk to shops and dining options. »

« Great place! »

« L’hôtel est son petit déjeuner. Ma chambre a été laissé ouvert à deux reprises malgré que je l’ai signalé. Aucun geste commercial n’a été effectué. Aucune excuse de la part des responsables de l’accueil. Cela est inacceptable quand vous partez que vous rentrez et que vous trouvez votre chambre ouverte parce qu’ils ont oublié de la fermer correctement cela m’a vraiment déçu et ce n’est pas à une seule reprise à deux reprises. »

« I liked everything »

« Très bon séjour de 4 nuits. Juste un bémol : assez proche de la voie rapide . Pour le bruit c’est pas terrible! »

« Pet area was only accessible from the interior first floor. »