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Avis sur Hortz Hotels and Resorts

3 out of 5
Hortz Hotels and Resorts
Emilio Aguinaldo Highway, Kaybagal South, Tagaytay, Cavite

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 3 avis sur 9." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 9." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 9." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 9." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 9." "

7,2/10

Propreté

7,2/10

Personnel et service

10/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

8/10 Bien

REYNANTE

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was an amazing stay, venue is good for relaxation.
Séjour de 1 nuit en juillet 2022
Réponse de CM le 7 sept. 2022
Thank you for your wonderful comment. The management is looking forward for your next stay with us.Have a great day ahead.

8/10 Bien

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a very difficult time getting to the hotel as what was advertised here’s under ‘Bali Village Hotel’ when we were not advised about their change of name to ‘Hortz Hotels and Resorts.’ More than expecting it to be searchable on waze, we had to ask a number of people on the road where Bali Village was. No one knew. What’s pinned on waze is vague, not to mention. The indicated contact number on this Hotels.Com site re Bali village is non-existent too so there would be no way for new customers to find what they have booked for except if they had Dora the explorer’s skills. We had to circle around Tagaytay for nearly an hour to find a knowledgeable samaritan about the new resort. Not going to discount the fact that the place is beautiful and the staff were more than accommodating. Plus points for allowing us to take our dogs along. I have to mention that food in Tipanan was excellent! The serving was big enough for 2 people each viand and that I would definitely come back to the property even for a random weekend dining.
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Maria

Séjour de 1 nuit en avril 2022

10/10 Excellent

mary Irene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very decent and 5 stars to all the staff with their excellent services. They were spoiling me in my stay. I dont need to ask them they will very attentive to assist me in my need👍👍👍👍👍
Séjour de 2 nuits en avril 2022
Réponse de Hortz Hotel and Resort le 13 avr. 2022
Good Day Ma'am! Thank you for appreciating our Service. Hope to see you again! Stay Safe and God Bless! :)

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021

8/10 Bien

Billy Joe

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en novembre 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel in my life.
1. Employees in hotel does not know our booking. 2. I was waiting at the entrance for 40mins to check our booking. 3. So many insects, cannot sleep well 4. They got my ID, well did mot return during check-out.. well I am screwed now
Séjour de 1 nuit en novembre 2020
Réponse de Tin le 11 nov. 2020
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.

2/10 Horrible

Tao Shun

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SCREWED ...
We were not able to check in on monday . The hotel is close !!! what to do now ?
Séjour de 1 nuit en octobre 2020
Réponse de Tin le 11 nov. 2020
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.