Bain à remous intérieur

Avis sur Bay Inn

2.5 out of 5
Bay Inn
1020 W Lake Street, Tawas City, MI

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 344 avis sur 898." "
Note des voyageurs de 8 (Bien), d’après 376 avis sur 898." "
Note des voyageurs de 6 (Satisfaisant), d’après 112 avis sur 898." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 898." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 898." "

8,6/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Estelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfaite
Chambre très propre et confortable. La dame de la réception à notre arrivée était très professionnelle et amicale. Manque un peu de variété au déjeuner mais il y a quand même le nécessaire.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 4 août 2023
Hello Estelle,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Bien

Karen, Traverse city

Les points forts : Propreté et personnel et service
It was clean, but when I got there, the staff had their lunch on the counter where I would check in this seemed a little unprofessional. And everybody was pretty friendly though at check-in. The hotel could use a little update, and the pillows and sheets seem like they were old. I could see the yellow pillows through the pillowcases. That kind of grossed me out.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Douglas

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Sheets felt like they had been washed 1000 times or more. Worn out. Hardly any soap in dispensers. No phone or clock in room. Minimal breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Douglas, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the team for their review. For any further assistance or feedback, please feel free to reach out to our management directly.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay in the area. Only negative was the wall mounted soap and shampoo dispensers. They required multiple pumps to get a useable amount of soap. Ended up using a bar of soap I had packed to shower.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Paul,We appreciate your feedback on your recent stay. We understand your preference for individual toiletries and will share your insights with our team for future improvements. Your input helps us enhance the guest experience.

10/10 Excellent

teresa, Grand rapids

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly staff
Séjour de 2 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello teresa,We appreciate your feedback on our clean facilities and friendly staff. Your positive comments motivate us to maintain high standards. For any future stays, please feel free to contact our management team for any further assistance.

10/10 Excellent

Karen

Voyage en famille
Les points forts : Équipements
.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Karen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Esther Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 avr. 2024
Hello Esther Kay,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Bien

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mike is always very helpful and Tammy makes sure the rooms are very clean. Great job you two!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Denise,Thank you for the wonderful feedback about Mike and Tammy's excellent service and cleanliness standards. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Front desk person at check in was awesome
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 mars 2024
Hello Leslie,We are delighted to hear that you had a positive experience with our front desk team during your check-in. Our staff strives to provide exceptional service to all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Carolyn

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Équipements
Traveling with two dogs. Room had no carpet, yeah! Extremely clean. Not a space of dust or dirt. Plowed area for pups. Check in was pleasant. Older hotel but rooms updated with flooring, desk, table, microwave, and fridge. Very comfortable and spacious for the price.
Séjour de 1 nuit en février 2024
Réponse de Manager le 20 févr. 2024
Hello Carolyn,Thank you for your positive review! We are delighted to hear that you and your furry friends enjoyed your stay in our freshly updated pet-friendly room. Our team works hard to provide clean and comfortable accommodations for all our guests. We hope to welcome you back for another pleasant stay soon.

10/10 Excellent

Karen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Karen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have heated floors in their rooms, which is something that most motels dont have. I most definitely will be coming back
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Hello Christopher,Thank you for your positive feedback! We're delighted to hear that you enjoyed the added comfort of our heated floors. We look forward to welcoming you back on your next visit.

10/10 Excellent

Joan

Voyage en famille, Voyage d’affaires
Update
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 14 janv. 2024
Hello Joan,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments are important to us, and we will use them to continually improve our services. We appreciate your business and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Bien

Gayle

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 26 janv. 2024
Hello Gayle,Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your time at our hotel. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another enjoyable stay.

10/10 Excellent

Clayton

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello Clayton,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience during your stay. We hope to have the pleasure of welcoming you back in the future for another 10/10 stay.

8/10 Bien

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was fine, room was clean,staff friendly. Fruit options for breakfast would be nice.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Chris,We appreciate your positive feedback regarding the cleanliness of our rooms and the friendly staff. We understand your preference for fruit options at breakfast and will take this into consideration for future improvements. We hope that overall your stay was pleasant and we would be delighted to welcome you back again in the future.

6/10 Satisfaisant

Timothy

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Timothy, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and want to ensure we address any issues that may have arisen during your stay.

10/10 Excellent

edward

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean, nice night time staff
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 21 déc. 2023
Hello edward,Thank you for sharing your feedback! We appreciate your kind words about the cleanliness of our rooms and our dedicated night staff. It's great to hear that you had a positive experience during your stay. We hope to welcome you back in the future.

8/10 Bien

James

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello James,Thank you for choosing our hotel for your stay. We are glad to hear that you had a positive experience with us. If there is anything else we can do to improve your future stays, please let us know. We look forward to welcoming you back soon.

8/10 Bien

warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello warren,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to know that you had a positive experience overall. If there's anything specific you'd like to share, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Rick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff checked me in. Room Is clean and bed is comfortable
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 8 déc. 2023
Hello Rick,Thank you for sharing your positive experience with our friendly and helpful staff. We're pleased to hear that your room was clean and the bed provided a comfortable stay. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

SUSAN

Voyage en couple
Nice place
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello SUSAN,Thank you for your kind feedback! We're delighted to hear that you found our hotel to be a pleasant place to stay. It was our pleasure hosting you, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is exceptional!
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Diane,Thank you for your kind words about our exceptional staff! We pride ourselves on delivering excellent service to our guests. Your positive feedback is greatly appreciated.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Comfortable
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 28 nov. 2023
Hello Darlene,Thank you for your feedback! We're delighted to hear that you found your stay with us to be very comfortable. Our team takes great pride in providing a comfortable and pleasant experience for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Solo trip
Nice hotel, friendly staff.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Shawn,Thank you for your kind feedback about our hotel and our friendly staff. We truly appreciate your positive comments and are delighted to hear that you had a pleasant stay. Should you have any further suggestions or feedback, please feel free to reach out to us directly. We hope to welcome you back in the future.

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 nov. 2023
Hello Linda,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you enjoyed your time with us. We strive to provide a pleasant experience for all our guests and hope to welcome you back in the future. Safe travels!

8/10 Bien

Timothy

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 16 nov. 2023
Hello Timothy,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback and are glad you had an overall enjoyable experience. We apologize for any inconvenience you encountered during your stay and appreciate your understanding. If you have any further concerns, please don't hesitate to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 12 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your high rating and are delighted that you enjoyed your stay with us. We strive to provide exceptional service and we hope to welcome you back soon for another wonderful experience at our hotel.

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place with pool close to town
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 9 nov. 2023
Hello Keith,Thank you for choosing our hotel during your visit to our town. We appreciate your kind feedback on our pool and convenient location. We strive to provide a pleasant experience to all our guests and we hope to welcome you back in the future for another enjoyable stay.

4/10 Médiocre

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was absolutely horrendous
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 8 nov. 2023
Hello Chris,We value your feedback and apologize for any discomfort experienced during your stay. We appreciate you bringing this to our attention and will make sure to review the condition of our beds to ensure a more comfortable experience for future guests.

8/10 Bien

Glenn

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 22 nov. 2023
Hello Glenn,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

6/10 Satisfaisant

Jimmy

Séjour de 3 nuits en octobre 2023
Réponse de Manager le 4 nov. 2023
Hello Jimmy,Thank you for your exceptional rating! We truly appreciate your feedback and are delighted to hear that you had such a fantastic experience with us. We strive to provide an outstanding stay for all of our guests, and we're thrilled that we were able to exceed your expectations. We would be honored to welcome you back in the future for another memorable stay.

8/10 Bien

christian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night at the tawas beach resort and we were not happy. spent the last 2 nights here and it was cheaper and the place was not bad. we would come back
Réponse de Manager le 3 nov. 2023
Hello christian,Thank you for choosing to stay at Tawas Beach Resort. We appreciate your feedback and are glad to hear that you found our rates competitive and enjoyed your overall stay. We look forward to welcoming you back in the future.

8/10 Bien

Judith E

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The room was nice, pool was nice. The breakfast was not what I expected, very skimpy. When I made the reservation, I had no idea there was no elevator. And I was on the 2nd floor, so I had some difficulty going up and down the stair, using a cane. The guy at the front desk said nope don't have a first floor room I can give you a refund. Very rudely. When I checked in he was not people friendly at all. No eye contact, no hello, nothing.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 29 oct. 2023
Hello Judith E,Thank you for your feedback regarding your recent stay. We appreciate your kind words about the room and pool. We apologize for any inconvenience you experienced with the breakfast. Our team strives to provide a satisfying dining experience for all guests. We apologize for any difficulty you encountered with the lack of an elevator, and regret any rudeness you may have encountered from our front desk staff. We will address your concerns to ensure our guests receive a warm and friendly welcome upon arrival.

8/10 Bien

Kenneth

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 28 oct. 2023
Hello Kenneth,Thank you for choosing our hotel! We appreciate your positive rating. Let us know if there's anything we can do to make your next stay even better.

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 27 oct. 2023
Hello Diane,Thank you for your amazing rating! We're thrilled to have exceeded your expectations and look forward to welcoming you back again soon.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Contented Stay
I enjoyed my stay very much. I felt comfortable and safe traveling alone. The staff was friendly and welcoming. I needed a couple things and you provided them easily. Thank you
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 26 oct. 2023
Hello Kelly,Thank you for choosing our hotel! We're delighted to hear that you had a comfortable and safe stay. Our friendly staff is always here to ensure your needs are met. We look forward to hosting you again soon!

8/10 Bien

Liz

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, nice staff. Pool not very clean.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello Liz,Thank you for your feedback. We apologize for any inconvenience you experienced with the pool and appreciate your comments on the cleanliness of the room and friendliness of our staff. We will make sure to address the pool issue promptly. Thank you for staying with us

6/10 Satisfaisant

Paula

Voyage en couple
Les points forts : Personnel et service
Bathroom floor was a bit dirty. But I do realize hiring staff these days is difficult.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 20 oct. 2023
Hello Paula, Thank you for bringing this to our attention. We apologize for any inconvenience caused and will address the cleanliness issue promptly.

8/10 Bien

Amanda

Les points forts : Infrastructures et conditions de l’hébergement
The toilet had a ring around the bowl so you could tell it hadn’t been scrubbed and then the soap dispensers barely give out soap.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 19 oct. 2023
Hello Amanda,We apologize for the inconvenience and will ensure that the cleanliness and functionality of the toilet and soap dispensers are addressed promptly. Thank you for bringing this to our attention.

8/10 Bien

JENNIFER

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for one night. Room was clean, property was clean.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 19 oct. 2023
Hello JENNIFER,Thank you for choosing our hotel for your stay! We are glad to hear that you found the room and property clean. We hope to welcome you back soon!

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
That we were able to check in late.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 19 oct. 2023
Hello Amy,We are happy to offer late check-in options for our guests. Thank you for choosing our hotel!

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice & clean
Nice & clean hotel for the price. Bed was a little too firm for our liking but overall it was okay. Jacuzzi tub in the room was nice & relaxing.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 19 oct. 2023
Hello Susan,Thank you for your feedback! We're glad to hear that you found our hotel clean and reasonably priced. We're sorry the bed's firmness wasn't to your liking, but we're pleased the jacuzzi tub provided a relaxing experience. We appreciate

8/10 Bien

Kathleen

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The property was clean except for the carpet. Not horrible, but spots in places. Bathroom, bedroom and surfaces were clean.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 16 oct. 2023
Hello Kathleen, Thank you for letting us know. We apologize for any inconvenience caused by the condition of the carpet. We appreciate your feedback and will ensure that this issue is addressed promptly.

10/10 Excellent

Kim

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pet friendly
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 17 oct. 2023
Hello Kim,Thank you for your feedback! We are glad to hear that you found our hotel to be pet-friendly. We hope you and your furry friend had a wonderful stay with us.

10/10 Excellent

Raeni

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very good experience at Bay Inn. Very kind staff and clean room.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 14 oct. 2023
Hi Raeni,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool and jacuzzi was great. Beds comfortable. Big rooms. Friendly staff.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 13 oct. 2023
Hello Diana,Thank you for your kind words! We're thrilled to hear that you enjoyed our pool, jacuzzi, comfortable beds, spacious rooms, and friendly staff. We hope to welcome you back again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 13 oct. 2023
Dear Guest,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Brandon

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 31 oct. 2023
Hello Brandon,We are delighted to hear that you had a wonderful experience at our hotel! Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We value your patronage and look forward to welcoming you again in the future.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 13 oct. 2023
Hello David,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.