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Avis sur Royal Lion Hotel

3.5 out of 5
Royal Lion Hotel
1-2 High Street, Tenby, Wales

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 62 avis sur 304." "
Note des voyageurs de 8 (Bien), d’après 85 avis sur 304." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 304." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 304." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 304." "

6,4/10

Propreté

7,0/10

Personnel et service

5,6/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

2/10 Horrible

Jean-frederic

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fuire!
Hotel en piteux état. On a trouvé à notre entrée dans la chambre une assiette sale posé sur un fauteuil !!! Et elle ne devait pas être de la veille. Les draps ne paraissaient pas changés! Du coup nous n'avons pas passé la nuit dans cette hotel et avons dû en trouver un autre à 23h00... Bref, à fuire!
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

martin

Didn't have a view, widow frosted out
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Liam

Voyage en couple
Les points faibles : Propreté et équipements
It’s a nice dated hotel which reflects its authenticity. If you are looking for a modern hotel this isn’t for you. The location of this hotel, with it being sea front and near the train station, very ideal. The receptionists very helpful.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Andrea

Voyage en groupe
Les points forts : Propreté et personnel et service
Although it needs updating the rooms were clean and we had a cooked breakfast which was nice .the staff were friendly and the location was great
Séjour de 3 nuits en mai 2024
Réponse de Royal Lion le 11 mai 2024
Thank you for taking the time to post a review. Your feedback is appreciated.

6/10 Satisfaisant

Martin

Voyage en couple
Les points forts : Personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Royal Lion le 26 avr. 2024
Thank you for taking the time to post a review. Your feedback is appreciated.

6/10 Satisfaisant

Elizabeth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is a hard one to review. When we arrived, I nearly didn't want to go in due to the state of the building, but we decided to go in to see what the room was like. The staff were really helpfull. The reception is very dated. Our room was fantastic. It was clean, we had an amazing sea view. The bed was comfy. The windows were in very bad condition and do need replacing, plus the room does need a fresh coat of paint. From my understanding, the hotel is in the process of being refurnished, and as it is a listed building, will take time. But for the price and location, I would recommend. Another minor thing, if you are a vegetarian, the breakfast was poor as it was the normal breakfast with the meat taken off, so basically one egg and a small scoop of beans. Luckily, you could help yourself to toast!
Séjour de 2 nuits en avril 2024
Réponse de Royal Lion le 9 avr. 2024
Thank you for taking the time to post a review. Your feedback is appreciated.

8/10 Bien

Andrew

Séjour de 3 nuits en mars 2024
Réponse de Royal Lion le 26 avr. 2024
Thank you for taking the time to post a review. Your feedback is appreciated.

4/10 Médiocre

Kim

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Royal Lion le 9 avr. 2024
Thank you for taking the time to post a review. Your feedback is appreciated.

8/10 Bien

Hayley

Les points forts : Propreté et personnel et service
Good
Séjour de 3 nuits en mars 2024
Réponse de Royal Lion le 29 mars 2024
Thank you for taking the time to post a review and that you enjoyed your stay. It is much appreciated.

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Lovely accommodation in a period building. Staff very friendly & helpful. Breakfast was amazing!
Séjour de 1 nuit en mars 2024
Réponse de Royal Lion le 25 mars 2024
Thank you for taking the time to post a review. It is very much appreciated. Look forward to being able to welcome you once again in the not too distant future.

8/10 Bien

Neal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chic shabby, lovely place, room 102, smashing view, staff luvley
Séjour de 1 nuit en mars 2024
Réponse de Royal Lion le 23 mars 2024
Thank you for taking the time to post a review. It is very much appreciated.

6/10 Satisfaisant

Maria Teresa

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The location was good, however the property is rundown, lift out of order and I couldn’t get an Internet conexión in our room.
Séjour de 3 nuits en mars 2024
Réponse de Royal Lion le 22 mars 2024
Thank you for taking the time to post a review. We are sorry you were unable to get an internet connection during your stay. Whilst the lift is out of order the hotel does not advertise a lift.

10/10 Excellent

Saywan

Séjour de 1 nuit en mars 2024
Réponse de Royal Lion le 29 mars 2024
Thank you for taking the time to post a review. It is much appreciated.

8/10 Bien

Andrew

Voyage en couple
Les points forts : Personnel et service et équipements
Dated old property but rooms r lovely fantastic sea veiws and for the price i would stay there again great weekend lovely breakfast couldn't fault it 😀
Séjour de 2 nuits en mars 2024
Réponse de Royal Lion le 10 mars 2024
Thank you for taking the time to post a review. We are delighted you enjoyed your stay with us and look forward to being able to welcome you once again in the not too distant future.

4/10 Médiocre

paul

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Royal Lion le 10 mars 2024
Thank you for taking the time to post a review. We are sorry that you were disappinted with your stay.

8/10 Bien

SHARMIN AKTER

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good location but very old building. One of the fire doors of ground floor needs work. Didn’t provide shampoo. There was only one chair beside the sea view window which supposed to be two.
Séjour de 2 nuits en février 2024
Réponse de Royal Lion le 25 févr. 2024
Thank you for taking the time to post a review. We were not made aware of any issues during your stay but had you made us aware they could have been addressed at the time.

8/10 Bien

Veronica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just had lovely stay still work in progress but getting there 😀 Would return breakfast was great selection Thankyou
Séjour de 1 nuit en février 2024
Réponse de Royal Lion le 24 févr. 2024
Thank you for taking the time to post a review. We are delighted you enjoyed your stay with us and look forward to being able to welcome you once again.

6/10 Satisfaisant

Kellieann

Séjour de 1 nuit en février 2024
Réponse de Royal Lion le 25 févr. 2024
Thank you for taking the time to post a review. It is appreciated.

10/10 Excellent

pubudu

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable
Séjour de 1 nuit en février 2024
Réponse de Royal Lion le 24 févr. 2024
Thank you for taking the time to post a review. We are delighted you enjoyed your stay with us.

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay
Stayed before and enjoyed shame the bar was not open that’s twice now but hope it will be next time
Séjour de 1 nuit en janvier 2024
Réponse de Royal Lion le 25 févr. 2024
Thank you for taking the time to post a review and you enjoyed your stay with us. Our apologies that the bar wasn't open but this was due to a small electircal fire the previous day to your visit. We look forward to being able to welcome you once again in the not too distant future.

8/10 Bien

Matthew

Séjour de 1 nuit en février 2024
Réponse de Royal Lion le 22 mars 2024
Thank you for taking the time to post a review. It is very much appreciated.

4/10 Médiocre

Andrea

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The Royal Lion Hotel is desperately in need of maintenance, it is building in a prime location, overlooking the sea, but sadly now in need of refurbishment. The pictures on the Internet do not reflect the actual poor condition of the property. The condition in our bathroom was stomach churning, I purchased cleaning products to removed the build-up of black mould around the taps and in the grouting of the surrounding tiles. The black mould atound the window was most off-putting, cleaning desperately needed. The whole property is very tired, worn out and not aesthetically pleasingly! On a positive, the bedding and towels were crisp white, the breakfast was excellent albeit very small and all the staff very friendly. This is building could be an asset to the tourist industry but in my opinion should be avoided.
Séjour de 2 nuits en janvier 2024

8/10 Bien

Gary

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Excellent stay, brilliant sea view
Séjour de 2 nuits en janvier 2024
Réponse de Royal Lion le 2 févr. 2024
Thank you for taking the time to post a review and we are pleased that you enjoyed your stay with us.

8/10 Bien

Neil

Lift not working
Séjour de 2 nuits en janvier 2024
Réponse de Royal Lion le 2 févr. 2024
Thank you for taking the time to post a review. The hotel does not advertise a lift.

10/10 Excellent

Rodney

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Enjoyable, friendly and would return
All round Customer service was welcoming and friendly. The bar has a good pint and entertainment was friendly. Our room was clean and lovely views. Breakfast was hot and good all round. Building is dated and externally needs TLC, but we would return.
Séjour de 1 nuit en janvier 2024
Réponse de Royal Lion le 2 févr. 2024
Thank you for taking the time to post a review and we are pleased you enjoyed your stay with us.

8/10 Bien

Darren P

Les points forts : Propreté, personnel et service, confort de la chambre
Weekend stay
Excellent location, service was good. Room could do with a little update but overall clean and comfortable. Perfect for the few days we were away staff helpful and accommodating. Breakfast was ample and well cooked Thank you
Séjour de 2 nuits en janvier 2024
Réponse de Royal Lion le 2 févr. 2024
Thank you for taking the time to post a review and we are glad you enjoyed your stay with us.

8/10 Bien

Iliyana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an old hotel on the sea line, amazing view. What i didn't like is that they have only instant coffee , and for the breakfast i had to go somewhere else because of that
Séjour de 2 nuits en janvier 2024
Réponse de Royal Lion le 14 janv. 2024
Thank you for taking the time to post a review.

2/10 Horrible

Thomas

Séjour de 1 nuit en janvier 2024
Réponse de Royal Lion le 25 févr. 2024
Thank you for taking the time to post a review. We are sorry you were disappointed with you stay.

6/10 Satisfaisant

bethan

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Royal Lion le 14 janv. 2024
Thank you for taking the time to post a review.

8/10 Bien

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel definitely stay again
Nice hotel shame was not informed the bar was closed for refurbishment but room was upgraded which was very kind. The mattress was hard though also would have been nice if there was some staff at night as there was a couple of rowdy guests
Séjour de 1 nuit en décembre 2023
Réponse de Royal Lion le 14 janv. 2024
Thank you for taking the time to post a review.

10/10 Excellent

mandy

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Sea view was amazing. The room was large, warm and comfortable. Breakfast was really good too. Right in the heart of Tenby so close to all the shops and pubs etc. the hotel is in need of repair but it did not affect our stay at all. Great price. We would definitely stay here again
Séjour de 1 nuit en décembre 2023
Réponse de Royal Lion le 15 déc. 2023
Thank you for taking the time to post a review. We are pleased you enjoyed your stay with us and we look forward to being able to welcome you again in 2024.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very reasonable rates for a spacious room with sea views. Clean throughout and comfortable mattress. Staff were very friendly and helpful. Centrally located
Séjour de 2 nuits en novembre 2023
Réponse de Royal Lion le 16 nov. 2023
Thank you for taking the time to post a review and you enjoyed our stay with us.

6/10 Satisfaisant

Marie

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Royal Lion le 16 nov. 2023
Thank you for taking the time to post a review for us.

6/10 Satisfaisant

Wendy

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Nice location , needs updating but fair price
This hotel has the best location , looking out over the beach and steps away from Tenby center. The room was clean and tidy , but the hotel is in need of some updating . Only one light worked in the room and the heating never was on , and it was cold at night . It was the cheap weekend and did not expect too much , but the shower was lovely and hot and we had fresh clean towels every day . The breakfast was basic but ok , my wife struggled as she was vegan and they did cook a veggie sausage for her but not the best . We enjoyed our stay but it was just a place to sleep whist we enjoyed the Blues festival weekend . The view from bedroom was great .
Séjour de 3 nuits en novembre 2023
Réponse de Royal Lion le 15 nov. 2023
Thank you for taking the time to post a review and you enjoyed the Blues festival. We are sorry you had some issues during your stay with us. All heating is individually controlled in each bedroom but had we been made aware of these issues they could have been addressed for you during your stay.

6/10 Satisfaisant

Neeraj

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It is an old building. And I also loved the stay but the windows were not clean and the inner door wouldn’t lock. I would again comeback but I would ask you to please fix this?
Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 31 oct. 2023
Thank you for taking the time to post a review. We are sorry you had a few issues during your stay but had you have made us aware of these at the time we could have dealt with them during your stay for you.

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, confort de la chambre
Economically good
Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 29 oct. 2023
Thank you for taking the time to post a review for us and that you enjoyed your stay with us.

2/10 Horrible

M

Séjour de 4 nuits en octobre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short break stay
Really enjoyed our stay room was clean and up to date only drawback was the price of drinks which was way over the top only drunk there once.Breakfast was great hot and freshly cooked will stay there again as we have in the past staff were friendly
Séjour de 3 nuits en octobre 2023
Réponse de Royal Lion le 29 oct. 2023
Thank you for taking the time to post a review for us and you enjoyed your stay with us. We are sorry you thought our bar prices were expensive but we feel they are in line with other establishments in town.

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, confort de la chambre
A nice stay
The bedroom was lovely and spacious (it even had a lounge area and on suite bathroom) and we had a sea view. The staff friendly, and the hot breakfast was ok - other breakfast items are were available.
Séjour de 1 nuit en octobre 2023
Réponse de Royal Lion le 20 oct. 2023
Thank you for taking the time to post a review and we are pleased that you enjoyed your stay with us.

8/10 Bien

David

Les points forts : Propreté et personnel et service
This hotel has obviously seen better days, and is in need of a general overhaul. But, checkin was very quick and friendly, the room was clean, the shower very warm (though the appearance was a bit down). Breakfast was good and the service very helpful. We stayed two nights and were very comfortable
Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 20 oct. 2023
Thank you for taking the time to post a review we are pleased that you enjoyed your stay with us.

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, confort de la chambre
Great value hotel.
Fantastic loctation, large comfortable room with great sea views, good wifi, tv, tea/coffee & ok bath & shower. Good breakfast choices & very nice breakfast room. Hotel is run down & you need to be fit to climb stairs but rooms,food & welcome are great. Excellent value for money over all.
Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 20 oct. 2023
Thank you for taking the time to post a review for us. We are pleased you enjoyed your stay with us.

10/10 Excellent

Jannette

Séjour de 1 nuit en octobre 2023
Réponse de Royal Lion le 20 oct. 2023
Thank you for taking the time to post such a positive review. We are delighted you enjoyed your stay with us.

6/10 Satisfaisant

Ken

Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 31 oct. 2023
Thank you for taking the time to post a review.

2/10 Horrible

Neal

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
not the place if your disabled
it is not good for disabled people
Séjour de 2 nuits en octobre 2023
Réponse de Royal Lion le 22 oct. 2023
Thank you for taking the time to post a review. We are sorry you were disappointed with your stay.

10/10 Excellent

R E

Séjour de 2 nuits en septembre 2023
Réponse de Royal Lion le 6 oct. 2023
Thank you for taking the time to post such a positive review for us and we are delighted you enjoyed your stay with us.

6/10 Satisfaisant

Mrs M N

Beautiful view of the harbour but the hotel looked a bit tired. Breakfast quick and adequate. Staff we’re all pleasant.
Séjour de 5 nuits en septembre 2023
Réponse de Royal Lion le 15 oct. 2023
Thank you for taking the time to post a review.

8/10 Bien

Mike

Séjour de 1 nuit en septembre 2023
Réponse de Royal Lion le 7 oct. 2023
Thank you for taking the time to post a review for us.

2/10 Horrible

Jason

Séjour de 2 nuits en septembre 2023
Réponse de Royal Lion le 22 oct. 2023
Thank you for taking the time to post a review. We are sorry that you were disappointed with your stay.

6/10 Satisfaisant

Linda

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The views from our hotel room across the harbour and the beach and cliffs were absolutely incredible. The position of the hotel was superb. Whilst the building, at about 300 years old, had charm and elegance it is sadly very run down and in need of much TLC. However, for the price (which included a quite decent breakfast) and location it wasn’t bad value and Tenby itself is such a pretty town with wonderful views and scenery.
Séjour de 2 nuits en septembre 2023
Réponse de Royal Lion le 15 oct. 2023
Thank you for taking the time post a review

6/10 Satisfaisant

James

Séjour de 6 nuits en septembre 2023
Réponse de Royal Lion le 15 oct. 2023
Thank you for taking the time to post a review.