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Avis sur Hampton Inn Terre Haute

2.5 out of 5
Hampton Inn Terre Haute
3325 U.S. 41 South, Terre Haute, IN

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 390 avis sur 819." "
Note des voyageurs de 8 (Bien), d’après 245 avis sur 819." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 819." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 819." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 819." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Propreté et personnel et service
Everyone was nice , shower was confusing
Séjour de 1 nuit en mai 2024

2/10 Horrible

Nichole

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Our water in the shower didn’t turn on, we told them as we left. They said it does actually work but you have to pull down then up, etc. because it is broken but you can make it work. Then, they made me feel like I should have called them, making me feel bad for not coming down (we were in a hurry). Didn’t offer any remediation. Shortly thereafter, another person complained and was offered a reimbursement. They could have posted instructions in the room or let us know at check in if the faucet was broken. We normally stay at Hamptons about 30 nights per year but we are rethinking that.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Vladimir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nicole le 15 mai 2024
Hi Vladimir, Thank you for choosing to stay with us. I appreciate you taking the time to leave a rating. Please keep us in mind for any future travels to the area.

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In town to visit family first time. We stayed at this location. It was very nice and acceptable. We would stay there again..
Séjour de 4 nuits en mai 2024
Réponse de Nicole le 15 mai 2024
Hi Robin, Thank you for choosing to stay with us and for leaving feedback regarding your stay. My staff will be thrilled to know that you enjoyed your stay. Please come back and see us again sometime.

10/10 Excellent

Yolanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Paul

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I was treated pretty badly upon checkin to this hotel. I called their corporate office to talk to someone about the issue, but was told I had to send in an e-mail. I did that. It took awhile and a number of e-mails before their corporate offices created a case for me. I was told I would hear from someone in the hotel management in 3-5 days. As of writing this review (about 10 days from the last message I received), no one from the hotel management has ever tried to contact me. No phone call. No e-mail. Nothing. If you stay at this hotel and everything works out, you'll probably enjoy your stay. If there are any issues, don't expect the corporate offices or the hotel management to act like they care about your experience.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Amanda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I couldn't figure out how to turn on the shower so they came to my room and showed me
Séjour de 1 nuit en avril 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jeff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the front desk staff was great. all the staff that I spoke with were great will stay again.
Séjour de 1 nuit en avril 2024

8/10 Bien

Abra

Voyage en famille
Les points forts : Personnel et service et équipements
It’s was fine for what we needed. The rooms were clean but also a bit run down. The shower nozzle was really hard to pull out & the water was warm but not hot. The pool was clean & warm. Overall we would stay again.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Janaria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and clean!
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Susan

Voyage en couple
The location was great. We’ve usually stayed at Hampton Inn’s as beds were comfortable and staff very nice. For this stay bed we uncomfortable and sign in womenwas not friendly. When I asked about are loyalty points she rudely told me because we booked 3rd party we don’t get. Told her I saved $100 booking with you vs directly with them. Why should it matter we stayed
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heading east on 70, needed a place to crash for the night.
Séjour de 1 nuit en mars 2024
Réponse de Holly Bell AGM le 23 mars 2024
Thank you for your feedback.

8/10 Bien

Donald

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Michael

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Holly Bell AGM le 23 mars 2024
We look forward to welcoming you again in the future.

10/10 Excellent

Mr

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only stayed one night, but the room was clean and staff was nice.
Séjour de 1 nuit en mars 2024
Réponse de Holly Bell AGM le 23 mars 2024
We are delighted you had a perfect stay.

10/10 Excellent

Ryan, Burkesville

Les points forts : Propreté, personnel et service, équipements
Decent but older Hampton Inn, could use some updating in the bathroom/shower areas. Overall a good peaceful place to stay
Séjour de 6 nuits en février 2024
Réponse de Holly Bell AGM le 23 mars 2024
Thank you for your perfect score. It was our pleasure.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Holly Bell AGM le 20 févr. 2024
Thank you for your feedback. It was our pleasure to serve you.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Holly Bell AGM le 24 janv. 2024
Thank you for your feedback. We are delighted you had a perfect stay. We look forward to welcoming you in the future.

10/10 Excellent

Jennifer

Réponse de Holly Bell AGM le 10 févr. 2024
Thank you for your feedback. We strive to give the best guest experience possible. We look forward to welcoming you again in the future.

2/10 Horrible

Christopher B

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was terrible. Ceiling has signs of leak terribly painted over. Never told us about $50 pet fee when checking in. If we could give negative stars we would! Only thing in room that was good was TV.
Réponse de Holly Bell AGM le 19 déc. 2023
I am sorry your stay did not meet your expectations. Our pet fee is a standard 50 plus tax. We are also scheduled for a full remodel in the spring. We would love for you to come see our new look and given a chance to meet your expectations.

6/10 Satisfaisant

Doreen

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Holly Bell AGM le 19 déc. 2023
Thank you for your feedback. Any details on how we could have made your guest experience better would be appreciated.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No problems -- just fine.
Hotels.com has good reviews for this Hampton Inn. For some odd reason, Yelp has bad reviews for this property. I don't know what they are talking about. This property is fine. Dated? Maybe. But it was clean and comfortable and everything worked. The neighborhood is fine. Again, not sure why all the bad reviews. This place is just fine.
Séjour de 1 nuit en décembre 2023
Réponse de Holly Bell AGM le 19 déc. 2023
Thank you for your outstanding review. Our team works hard to provide the best guest experience possible. We look forward to welcoming you again in the future.

10/10 Excellent

Janice

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We just stopoef overnight. Room was well appointed and comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de Holly Bell AGM le 13 déc. 2023
I am delighted you were happy with your stay. We look forward to welcoming you again in the future

8/10 Bien

Daniel

Slept so good. The bed and pillows were so comfortable. The staff was very nice. I will definitely go again !!!
Séjour de 1 nuit en novembre 2023
Réponse de Holly Bell AGM le 13 déc. 2023
Thank you for your review. We look forward to your next visit.

10/10 Excellent

Susan

Voyage en famille avec de jeunes enfants
Very nice lobby and rooms. Good coffee. Had a little trouble with the shower faucet, but other than that it was a great stay
Séjour de 1 nuit en novembre 2023
Réponse de Holly Bell AGM le 13 déc. 2023
I have shared your feedback with our maintenance team in efforts to serve you better. It is also nice to see you enjoyed your stay Safe travels.

10/10 Excellent

Timothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was fantastic. The only issue was the location of my room. It was by the back exit door that tended to slam when people used it. And a gas station right out my bedroom window was a noisy business with car doors slamming and loud car engines. After midnight it became quiet.
Séjour de 1 nuit en novembre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your feedback. We are delighted that you enjoyed your stay. We share all feedback with our entire team to better serve you in the future.

10/10 Excellent

catherine

Séjour de 1 nuit en novembre 2023
Réponse de Holly Bell AGM le 13 déc. 2023
Thank you for your recent review. I am thrilled you had a perfect stay

10/10 Excellent

Aleksandar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Séjour de 1 nuit en novembre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

8/10 Bien

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Médiocre

Roger

Séjour de 3 nuits en octobre 2023
Réponse de holly Bell AGM le 13 déc. 2023
I am sorry your stay did not meet your expectations. We strive to provide the best experience possible. I hope you will allow us to try to meet your expectations on your next trip to Terre Haute.

8/10 Bien

Joyce

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

8/10 Bien

Joyce

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Médiocre

stacy

Voyage en famille
Les points forts : Propreté et personnel et service
Staff was friendly and breakfast was good .. our shower head was broken .. had to hold it the whole time amd the water temp was extremely cold to screaming hot every 5 sec .. not pleasant shower time
Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Médiocre

Stevan, Oklahoma City

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mold (brown or black) on the tub…tub seal missing…room smelled dusty, Wi-Fi was down, scuff marks on most doors…just overall dirty and dingy.
Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
I am sorry your stay did not meet your expectations. We take all Feeback seriously in efforts to serve you better in the future.

10/10 Excellent

Poojan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

2/10 Horrible

Richard

Séjour de 1 nuit en octobre 2023
Réponse de Holly Bell le 10 nov. 2023
I am sorry we did not meet your expectations Any details you could provide us on how we could serve you better in the future would be greatly appreciated.

6/10 Satisfaisant

alfred

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Nicole le 27 sept. 2023
Hi Alfred, Thank you for taking the time to leave us a rating. We appreciate you choosing to stay Hampton and would love to hear more about your stay. Please give us a call anytime if you’d like to. Thank you again!

10/10 Excellent

Rosita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location for my needs.
Séjour de 2 nuits en septembre 2023
Réponse de Nicole le 27 sept. 2023
Hi Rosita! Thank your for taking the time to leave us valuable feedback! We are happy to hear you enjoyed your stay with us and that it was a great location for you. Please keep us in mind for any future travels to our area.

4/10 Médiocre

Uldis

Voyage d’affaires
Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023
Réponse de Nicole le 27 sept. 2023
Hi Uldis, Thank you for taking the time to leave us a rating and choosing to stay Hampton! We would love the opportunity to talk to you more in depth about your stay. Please give us a call anytime if you’re able. Have a great day!

10/10 Excellent

daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cannonball
Got in late and the service was excellent !! Much appreciated !!!!
Séjour de 1 nuit en septembre 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
It is great to hear you were pleased with the service you received, Thank you for your recent feedback and we would love to welcome you again in the future.

10/10 Excellent

Pam

Voyage en famille
Les points forts : Équipements
Was a nice place just seemed to need updated in the rooms
Séjour de 1 nuit en septembre 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
Thank you for the great review. I am also excited to inform you that we are being fully remodeled starting in November. Our team would love for you to come see our new look.

8/10 Bien

lynn

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
Thank you for your recent survey. We are always trying to improve and to provide the best possible guest experience.

10/10 Excellent

Shay

Séjour de 1 nuit en septembre 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
Thank you for your amazing feedback. I am excited to see you had a perfect stay. We look forward to serving all your guest needs in the future,

8/10 Bien

Nicole

Séjour de 1 nuit en septembre 2023
Réponse de Nicole le 27 sept. 2023
Hi Nicole! Thank you for taking the time to leave us a rating and choosing to stay Hampton! We are happy to see you enjoyed your stay and hope you will come back and see us again. Safe travels!

10/10 Excellent

Clay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
Thank yo Clay for you feedback. It is great to hear we met all your needs. Our team hopes to serve you again in the future.

10/10 Excellent

lacey

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Holly Bell Guest Service Manager le 13 sept. 2023
Thank you for your recent review . Glad your stay was perfect.

8/10 Bien

Heather, Montague

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love this hotel! It’s classy, comfortable, and beautiful. It’s also pet-friendly, which I love, but this evening, someone left their dog alone and the dog barked loudly for hours! It was not great. It is, however close to everything, with easy parking. And, I also love that they offer paraben-free and sulfite-free skin and hair products that are not tested on animals: thank you! But, I would definitely stay here again given how nice the rooms and toiletries are.
Séjour de 1 nuit en août 2023
Réponse de Nicole le 21 août 2023
Thank you for choosing to stay Hampton and for leaving us such a great review. We use the reviews and feedback to address concerns and continue to grow. I will pass the pet concerns on to the rest of my team. Although we are pet friendly, we strive to make all of our guests happy and comfortable. Please keep us in mind for any future travels to our area.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Nicole le 21 août 2023
Thank you John for taking the time to leave us a review! We are happy to see you enjoyed your stay. Thank you for choosing to stay Hampton! Please keep us in mind for any future travels to the area.

10/10 Excellent

Ma. Eugenia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buena
Séjour de 1 nuit en août 2023
Réponse de Nicole le 21 août 2023
Thank you Eugenia for taking the time to review us! We are so happy you enjoyed your stay! Please come and see us again sometime!