The staff were very friendly and nice to us. The issue we kept facing was the room wasn't cleaned properly when we left for the day. We would often come back to dirty coffee mugs and wet towels. Don't get me wrong, when we told the reception staff about this, they were quick to clean the mugs themselves and give it to us, as they didnt have access to the silverware & utensils so had to clean everything themselves, which we appreciated. But this constantly happened, as we stayed there for a few days. The reception staff were lovely, but the experience of constantly having to ask to clean wasn't worth it.