Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 449 avis sur 1000." "
10 – Excellent
449
Note des voyageurs de 8 (Bien), d’après 400 avis sur 1000." "
8 – Bien
400
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1000." "
6 – Satisfaisant
115
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 1000." "
4 – Médiocre
25
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 1000." "
2 – Horrible
11
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Jocelyn
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jocelyn
Séjour de 8 nuits en octobre 2023
Réponse de Front le 30 oct. 2023
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi.Thank you for your review of our hotel.We look forward to welcoming you back to our hotel when the opportunity arises.
8/10 Bien
jean-pierre
Voyage en couple
30 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé. Le restaurant est très bien et peu onéreux, le personnel est adorable et l'ambiance musicale raffinée...
jean-pierre
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 2 déc. 2022
Thank you for staying at Sotetsu Fresa Inn Tokyo Roppongi.We are also honored to receive your kind words about our hotel location and breakfast.As you mentioned, our hotel is conveniently located just a minute's walk from Exit 5 of Roppongi Station, and many guests have stayed here.I would appreciate it if you could help a customer even a little.Also, your kind words about the restaurant will encourage our staff.I will be sure to convey your words to the person in charge.Thank you again.Even in these times, all the staff are working hard every day so that customers can stay with peace of mind, so if you have the opportunity, please use it.We are looking forward to seeing you again.
10/10 Excellent
Voyageur vérifié
10 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
8/10 Bien
Anne-Catherine
26 nov. 2018
Chambre bon rapport qualité prix.
Les chambres ne sont pas grandes mais pour Tokyo, c'est normal. Mon wifi marchait plutôt moyen dans ma chambre... Et attention, le petit déjeuner finit à 10h... A 10h05, c'est dehors...
Anne-Catherine
Séjour de 2 nuits en novembre 2018
10/10 Excellent
Catherine
4 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel récent, très propre, bien situé. Accueil parfait, service efficace. Excellent rapport qualité/prix. Je recommande !
Catherine
Séjour de 4 nuits en mai 2018
10/10 Excellent
Philippe
20 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfaitement situé au coeur de Tokyo, dans un quartier très animé la nuit...Non loin du Mori museum.
Philippe
8/10 Bien
fabrice
28 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre petite mais très convenable pour le prix . Très bien située , 20mn en métro pour la gare de Tokyo
fabrice
10/10 Excellent
VICKI
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a brilliant place to stay! So close to the train and easy access to a number to of convenience stores! The room was fantastic - we had a connecting room and the bathrooms were of a decent size! The availability of bathroom products on level 2 made things really easy! The area was quiet and the beds were really comfortable. The rooms size was small but we made it work! We used the laundry and it cleaned and dried the clothes well. All in all we throughly enjoyed staying here!
VICKI
Séjour de 8 nuits en mai 2024
Réponse de Masaki le 19 mai 2024
Thank you very much for staying with us. We are pleased to hear that you enjoyed your stay with us. We will continue to make every effort to improve the comfort of our guests, and we hope you will visit us again when you come back to the area. Sotetsu Fresa Inn Tokyo Roppongi
8/10 Bien
Kai
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfekt
Kai
Séjour de 7 nuits en mai 2024
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 18 mai 2024
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip.We are very pleased to receive your compliments.We will continue to make every effort to meet your expectations on your next stay.Thank you again for taking time out of your busy schedule to write a review of our hotel.Although it may be spring, there are still cold days ahead.Sotetsu Fresa Inn Tokyo Roppongi
10/10 Excellent
Ian
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Ian
Séjour de 2 nuits en mai 2024
Réponse de 相鉄フレッサイン東京六本木 le 6 mai 2024
Thank you for staying at Sotetsu Fresa Inn Tokyo Roppongi. We hope you had a relaxing stay with us. We will continue to make every effort to improve the comfort of our guests, and we hope you will visit us again when you come back to the area. Thank you very much for taking time out of your busy schedule to write a review of our hotel. All of our employees look forward to serving you again. Please continue to take good care of yourself.
10/10 Excellent
Mark
Voyage en groupe, Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small rooms. Excellent location.
Mark
Séjour de 4 nuits en avril 2024
Réponse de 相鉄フレッサイン東京六本木 le 6 mai 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi.We are very sorry that we could not meet your expectations regarding the size of your room. We have several other types of rooms in addition to the one you requested this time. Please feel free to ask the front desk staff if you would like us to show you around.We look forward to welcoming you to our hotel again when you have a chance to visit Roppongi.Sotetsu Fresa Inn Tokyo Roppongi
8/10 Bien
John
2 mai 2024
Les points forts : Propreté et personnel et service
John
Séjour de 4 nuits en avril 2024
10/10 Excellent
KENGO
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 23 avr. 2024
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip.We will continue to pay more attention to our guests and be more attentive to their needs while they are checking in at the check-in counter.We will continue to make every effort to meet your expectations on your next visit.We would like to thank you again for taking time out of your busy schedule to write a review of our hotel.
10/10 Excellent
Jiyeon
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
한국어 가능한 직원이 많으셔서 너무 좋았습니다. 주변에 편의시설도 많구요 며칠동안 여행하면서 소테츠 프레사 호텔썼는데 롯폰기가 젤 좋았습니다.
Jiyeon
Séjour de 1 nuit en avril 2024
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 18 avr. 2024
이번에 저희 호텔을 이용해 주셔서 정말 감사드립니다.고객님의 투숙이 만족스러우신 것 같아 저희도 매우 기쁩니다. 고객께서 주시는 소중한 후기를 바탕으로 좋은 서비스를 할수 있도록 지속적으로 노력 하겠습니다.소테츠 프레사인 도쿄롯폰기
10/10 Excellent
HYOSANG
3 avr. 2024
가성비 마음에 듭니다
HYOSANG
Séjour de 4 nuits en mars 2024
Réponse de 소테츠 프레사 인 도쿄 롯폰기 le 5 avr. 2024
소테츠 프레사 인 도쿄 롯폰기에 숙박해 주셔서 대단히 감사합니다.즐거운 여행이 되셨나요?칭찬의 말씀을 주셔서 매우 기쁘게 생각합니다.다음 이용 시에도 고객님의 기대에 부응할 수 있도록 직원 일동은 계속 노력하겠습니다.바쁘신 와중에도 입소문에 글을 올려주셔서 다시 한번 감사드립니다.봄이라고는 하지만 아직 추운 날도 있으니 건강 유의하시기 바랍니다.소테츠 프레사 인 도쿄 롯폰기
10/10 Excellent
KENGO
Voyage d’affaires
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pui Yin Georgeanna
Séjour de 3 nuits en mars 2024
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 15 mars 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo-Roppongi.We hope you had a pleasant stay with us.All of our employees are very honored to receive a perfect score.We will continue our efforts to provide our guests with a hotel that satisfies their needs.Once again,we would like to appreciate for your comment.We look forward to serving you again in the near future.
10/10 Excellent
Kaori
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room, staff and location
WARITTHA
Séjour de 1 nuit en février 2024
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 27 févr. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi from among many hotels.We are very happy to hear that you were satisfied with your stay.We are very pleased to receive your compliments on our staff's hospitality, which is much appreciated and appreciated.We will continue to make every effort to manage our facilities and improve our services to ensure that our guests are more satisfied with their stay.Thank you very much for taking the time to write to us.We look forward to seeing you again soon.Please take care of yourself during this cold season. Please take care of yourself.
10/10 Excellent
Kealii
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large bed compared to other properties. Has VOD for 1000 yen.
Kealii
Séjour de 4 nuits en février 2024
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 27 févr. 2024
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip.We are very pleased to receive your compliments.We will continue to make every effort to meet your expectations on your next stay.Thank you again for taking time out of your busy schedule to write a review of our hotel.Please take care of yourself so that you do not get tired.Sotetsu Fresa Inn Tokyo Roppongi
6/10 Satisfaisant
チエミ
25 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
チエミ
Séjour de 1 nuit en février 2024
6/10 Satisfaisant
Jina
16 févr. 2024
Jina
Séjour de 2 nuits en février 2024
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 17 févr. 2024
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip.We will continue to make every effort to meet your expectations on your next stay.Thank you again for taking time out of your busy schedule to write a review of our hotel.Please take care of yourself so that you do not get tired.Sotetsu Fresa Inn Tokyo Roppongi
4/10 Médiocre
Yoshimi
16 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was very small with dust on shelf. We could see only walls of next building from the window.
Yoshimi
Réponse de Sotetsu Fresa Inn Tokyo Roppongi le 17 févr. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi. We are very sorry that the room size did not meet your expectations. We have several other types of rooms available in addition to the one you requested this time. Please feel free to ask the front desk staff for more information. We also apologize for the lack of cleanliness of the rooms. We will take your comments into consideration and make every effort to improve the situation. Thank you very much for taking time out of your busy schedule to write this review. Sotetsu Fresa Inn Tokyo Roppongi
10/10 Excellent
Rena
Voyage en couple
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
近くにコンビニもあってすごく良かった
Rena
Séjour de 1 nuit en janvier 2024
8/10 Bien
MORIOKA
Voyage d’affaires
6 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is at a very convenient location. It is about 3 minutes away from the metro and is also close to a lot of convenience stores and restaurants. The location is also at a very populated area which makes it feel safe to explore at night. The hotel was clean and provided free amenities. They also have an additional (separately charged) service where you can ship your luggage to the airport from the hotel. The front desk service was helpful as well. Overall, I would highly recommend this hotel if you are staying in the Tokyo area.
Jaimie
Séjour de 4 nuits en janvier 2024
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 2 févr. 2024
Thank you for staying with us.We are pleased to receive your compliment about our location, cleanliness of the room, amenities and attentiveness of our staff members.We constantly strive to improve the quality of our service even further.Once again,we would like to appreciate for your comment.We look forward to serving you again in the near future.
10/10 Excellent
Hideyuki
1 févr. 2024
Les points forts : Propreté et personnel et service
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
직원분들도 친절하시고, 교통도 훌륭합니다.
Kwansik
Séjour de 2 nuits en janvier 2024
Réponse de 소테츠 프레사 인 도쿄 롯폰기 le 29 janv. 2024
수많은 숙박시설 중 저희 호텔을 선택해 주셔서 대단히 감사합니다. 저희 호텔 임직원 일동은 진심으로 감사의 말씀을 드립니다.저희 직원에 대한 칭찬을 주셔서 영광입니다. 앞으로도 고객님들의 칭찬에 보답할 수 있도록 더욱 정진하겠습니다. 바쁘신 와중에도 후기를 남겨주셔서 감사합니다. 다시 한번의 방문을 진심으로 기다리고 있겠습니다.
10/10 Excellent
Jaimie
Voyage en famille
18 janv. 2024
Les points forts : Équipements
Very close to the metro and there are plenty of food places and convenience stores nearby as well.
Jaimie
Séjour de 3 nuits en janvier 2024
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 18 janv. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo-Roppongi.We are pleased to receive your compliment about our location.We strive to improve the quality of our service even further. Once again,we would like to appreciate for your comment.We look forward to serving you again in the near future.
6/10 Satisfaisant
Roy
Voyage en groupe
17 janv. 2024
small room but clean
Roy
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 18 janv. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo-Roppongi.We are pleased to receive your compliment about our location.Roppongi is widely known for plenty of food places.We constantly strive to improve the quality of our service even further. Once again,we would like to appreciate for your comment.We look forward to serving you again in the near future.
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 16 janv. 2024
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip.We will continue to make every effort to meet your expectations on your next stay.Thank you again for taking time out of your busy schedule to write a review of our hotel.We sincerely wish you good health.Sotetsu Fresa Inn Tokyo Roppongi
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for where you stay the only down side is the size of the room but that’s Japan for you so just be prepare.
Jonathan
Séjour de 13 nuits en décembre 2023
Réponse de 相鉄フレッサイン東京六本木 le 12 janv. 2024
Thank you very much for staying with us. Thank you also for your review. We are very sorry that we could not meet your expectations regarding the size of your room. We have several other types of rooms available in addition to the one you have requested this time, and we would be happy to have you try them out if you have the opportunity.
10/10 Excellent
Anthony
10 janv. 2024
Anthony
Séjour de 11 nuits en décembre 2023
Réponse de FRONT le 11 janv. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi.Thank you for your review of our hotel.We look forward to welcoming you back to our hotel when the opportunity arises.
8/10 Bien
ayako
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yan Leong Luke
Séjour de 2 nuits en décembre 2023
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 10 janv. 2024
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi. I’m sorry for the inconvenience. We hope that you will visit us again when you have a chance to come to Roppongi.
4/10 Médiocre
Mari
Voyage en famille
5 janv. 2024
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
The beds were super hard and we can hear all cars and sirens. We had a connecting room and thankful we did because the rooms were very very tiny. We could not even fit our 2 med size luggage.
Mari
Séjour de 3 nuits en décembre 2023
Réponse de Sotetsu Fresa Inn Tokyo-Roppongi le 10 janv. 2024
Thank you for choosing our hotel.We are very sorry to hear that you were not satisfied with your stay.Our hotel is located right next to a highway, which inevitably introduces noise.We have taken all possible measures such as soundproofing the building itself, but if you still feel the noise, earplugs are available at the Free Amenities Corner (the effectiveness of the earplugs depends on the individual).Thank you very much for your valuable feedback.We look forward to welcoming you back for another stay.
10/10 Excellent
Voyageur vérifié
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi.Thank you for your review of our hotel.We look forward to welcoming you back to our hotel when you are in the area.
10/10 Excellent
ELECTRONICS
Voyage en famille
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ELECTRONICS
Séjour de 2 nuits en décembre 2023
Réponse de Sotetsu Fresa Inn Tokyo Roppongi Front Desk le 29 déc. 2023
Thank you very much for choosing our hotel among the many lodging facilities available. All of us at the hotel would like to thank you from the bottom of our hearts. We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review. We are very happy to hear that you were satisfied with your stay at our hotel.We are sorry to hear this, but we will continue to make every effort to provide a place that will please our guests even more.We hope that you will stop by again when you are in the area. All of us at Sotetsu Fresa Inn Tokyo look forward to serving you. We look forward to serving you at the Sotetsu Fresa Inn Tokyo Roppongi.
Réponse de Sotetsu Fresa Inn Tokyo Roppongi Front Desk le 29 déc. 2023
Thank you for choosing Sotetsu Fresa Inn Tokyo Roppongi from among many hotels.We are very happy to hear that you were satisfied with your stay.We will continue to make every effort to manage our facilities and improve our services so that our guests can use our hotel with even greater satisfaction in the future.Thank you very much for taking the time to write to us.We look forward to seeing you again.We sincerely wish you good health.
6/10 Satisfaisant
Tai I
21 déc. 2023
Tai I
Séjour de 4 nuits en décembre 2023
Réponse de Sotetsu Fresa Inn Tokyo Roppongi Front Desk le 29 déc. 2023
Thank you for staying at the Sotetsu Fresa Inn Tokyo Roppongi.We hope you enjoyed your trip. We appreciate you taking time out of your busy schedule to write a review of our hotel.We hope you will visit our hotel again when you come back to the neighborhood.We look forward to welcoming you back to our hotel.Please take care of yourself at the end of this busy year.Sotetsu Fresa Inn Tokyo Roppongi
10/10 Excellent
Jody, Bethesda
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They spoke English and were very helpful
Jody
Séjour de 1 nuit en décembre 2023
Réponse de 相鉄フレッサイン東京六本木 フロント つきまして le 29 déc. 2023
Thank you very much for choosing our hotel among the many lodging facilities available. All of us at the hotel would like to express our sincere appreciation.Thank you very much for taking the time to write this review.We are very grateful and pleased to receive your compliments on our staff's hospitality.We hope you will stop by again when you are in the area. All of us at Sotetsu Fresa Inn Tokyo look forward to serving you again. We look forward to serving you at the Sotetsu Fresa Inn Tokyo Roppongi.