Bar en bord de piscine

Avis sur Athena Motel Apartments

4 out of 5
Athena Motel Apartments
214 James Street, South Toowoomba, QLD

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 341 avis sur 469." "
Note des voyageurs de 8 (Bien), d’après 102 avis sur 469." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 469." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 469." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 469." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Tanya

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Reception Team le 10 mai 2024
Hi Tanya,Thank you for your lovely 5/5 review! We are so happy to hear you had a great time and we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Bien

Jodi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lovely clean modern rooms. Staff were very friendly. The only thing we didn’t like was no air con in the bedroom. The lounge area has one, but none in the bedroom, only a ceiling fan. We stayed mid April, so the weather was starting to cool down, but I don’t know if I would like to stay in the middle of Queensland summer. We stayed in 1 bedroom appartment
Séjour de 4 nuits en avril 2024
Réponse de Athena Reception le 29 avr. 2024
Hi Jodi,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear that you enjoyed your time and found our rooms to be clean and modern, as we are still fairly new in Toowoomba's motel industry so we strive to maintain that fresh and new feel. Our rooms are fairly compact, so even with the only air conditioning unit in the lounge rooms of our One Bedroom Apartments, they are powerful enough that even without the fans on, they can cool the whole apartment down in no time! We would love to see you come and enjoy Toowoomba in the summer and look forward to your next trip! Kind Regards,Emma, Reception Supervisor

8/10 Bien

Amit Kumar

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Slightly congested in terms of parking Otherwise reasonable place to live in for short term
Séjour de 5 nuits en avril 2024
Réponse de Reception Team le 10 avr. 2024
Hi Amit,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so glad to hear that you found us to be a great accommodation provider for short term stay - however we are also equipped and prepared for long term accommodation needs as well as we are fully self contained apartments. In regards to our parking, during the dates of your stay we had an unexpected influx of cars that were not known to reception park in the motel as some guests bought in 2 or 3 cars without reception approval. We do understand and apologise for any inconvenience regarding this and please be assured this is not a common or expected occurrence as we typically have more than enough spare spaces. We do hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Anne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was having an infusion at hospital delighted to ind I could walk through a gate on property straight into grounds of Toowoomba Base. They extended my stay for a couple of hours so I could leave my car at motel and come back through gate. Fantastic service couldn’t fault them.
Séjour de 1 nuit en février 2024
Réponse de Reception Team le 18 mars 2024
Hi Anne,Thank you for taking the time to provide us with some online feedback regarding your recent stay here with us. We are so happy to hear that we were a good location for your needs, and that our direct access gate to the hospital was convenient for you. As you mentioned, we do allow our guests to leave their vehicles here with us to access the hospital after they have checked out to avoid the nasty parking fees a the hospital itself so I am happy to know that this was of use for you. Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Nicole

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Reception Team le 18 mars 2024
Hi Nicole,Thank you for your lovely 5/5 review we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Séjour de 2 nuits en février 2024
Réponse de Reception Team le 18 mars 2024
Hi Linda,Thank you for your lovely 10/10 review we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

2/10 Horrible

Brett

Séjour de 1 nuit en janvier 2024
Réponse de Reception le 25 janv. 2024
Hi Brett,Thank you for taking the time to provide us with some online feedback regarding your stay with us. We are a bit concerned about you 1 star review - as you have not included any comments, nor can i see any comments on your booking notes that you had any issues during your stay. If there is something you need to address with us to justify your 1 star review, we would love for you to reach out to us.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Enjoyed stay, very comfortable and close to everything
Séjour de 2 nuits en janvier 2024
Réponse de Reception le 15 janv. 2024
Hi There,Thank you for your lovely review we look froward to seeing you in your future travels to Toowoomba!

10/10 Excellent

Jessica

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great spacious property, very clean with friendly staff
Séjour de 1 nuit en janvier 2024
Réponse de Reception le 15 janv. 2024
Hi Jessica,Thank you for your lovely review we look froward to seeing you in your future travels to Toowoomba!

10/10 Excellent

Aaron

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Reception Team le 2 janv. 2024
Hi Aaron,Thank you for your lovely 5/5 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Reception

10/10 Excellent

maralyn

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This place has very good staff from front office to Restaurant
Séjour de 1 nuit en décembre 2023
Réponse de Reception Team le 29 déc. 2023
Hi Maralyn,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear you enjoyed your time with us and and enjoyed our staff across the board. We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en novembre 2023
Réponse de Reception le 3 déc. 2023
Hi Linda,Thank you for your lovely review, we look forwards to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

4/10 Médiocre

Exodrill, KESWICK

Séjour de 1 nuit en novembre 2023
Réponse de Athena Motel Apartments le 28 déc. 2023
Hi Mark,We would love to have some context regarding your low rating of your stay with us back in November if you could please contact us directly. Kind Regards,Reception

10/10 Excellent

Vikki

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great, clean room. Friendly staff. Perfect for the night.
Réponse de Reception le 15 nov. 2023
Hi Vikki,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena. We are so happy to hear that we met all of your standards and could be a comfortable and convenient over night stay for you.Kind Regards,Emma, Reception Supervisor

8/10 Bien

Joanne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Reception Supervisor le 10 nov. 2023
Hi Joanne,Thank you for your lovely review, we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Lilian

Séjour de 1 nuit en octobre 2023
Réponse de Reception Supervisor le 19 oct. 2023
Hi Lilian,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments, we are so happy to see you rated us a 10/10 and we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Bien

Guy

Les points forts : Propreté et confort de la chambre
Very modern and comfortable
very clean and comfortable
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 11 oct. 2023
Hi Guy,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena! We are so happy to know that we were at our usual 10/10 standard in cleanliness and comfort and we look forward to seeing you in your future travels to Toowoomba! Kind regards, Emma, Reception Supervisor

10/10 Excellent

maralyn

Séjour de 2 nuits en octobre 2023
Réponse de Reception le 30 oct. 2023
Hi Maralyn,Thank you for your lovely 5/5 star review! We hope to see you in your future travels thtr4ough Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

dale

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en septembre 2023
Réponse de Reception Team le 9 oct. 2023
Hi Dale,Thank you for your lovely 5/5 review of your stay here with us at Athena Motel Apartments in Toowoomba! We are so glad to see that you enjoyed your time with us and we look forward to seeing you in your future travels!Kind Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

siyoon

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 9 oct. 2023
Hi Siyoon,Thank you for your lovely 10/10 review of your stay here with us at Athena Motel Apartments in Toowoomba! We are so glad to see that you enjoyed your time with us and we look forward to seeing you in your future travels!Kind Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great overnight option, comfortable beds and clean appartment. Everything we needed for a quick trip.
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 2 oct. 2023
HI Amanda,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us! We are so happy we were the right fit for your overnight accommodation and that we could provide everything you could need. We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Loretta

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place to stay- handy kitchenette! Very clean!
Séjour de 3 nuits en septembre 2023
Réponse de Reception le 23 sept. 2023
Hi Loretta,Thank you for taking the tie to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear that we were the prefect accommodation providers for your needs and we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

2/10 Horrible

Amanda

Séjour de 1 nuit en septembre 2023
Réponse de Reception Team le 9 oct. 2023
Hi Corey and Amanda,We are a bit confused as to your 1/5 star review as you have left no justification or explanation for a booking that you had made after hours with us on the 17th of September. I can also see that we have no notes of any discomfort or general unhappiness regarding your stay so we are again, unsure for your reasoning behind this rating.Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

Holly

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Having to pay before you get to the motel was a bit annoying, but motel was really great, spacious, clean, comfortable.
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 18 sept. 2023
Hi Holly,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us. We are so happy to hear that you found our rooms to be spacious and clean and comfortable, in regards to payment, we do require payment prior to arrival on weekends as a security measure.Kind Regards,Emma, Reception Supervisor

8/10 Bien

Fiona

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nothing much around on the street within walking distance
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 15 sept. 2023
Hi Fiona,Thank you for providing us with some feedback regarding your stay - we are a bit confused regarding your comments on "nothing much around" within walking distance, as we are only a 5 minute walk away from one of the major gardens here for the Carnival of Flowers, as well as a 10 minute walk to the biggest shopping center and town center of our city. We are more than happy in the reception to provide directions and or suggestions of where these are located so we do wish you could have made use of this and may have found ho much we really do have around within walking distance. Kind Regards,Emma, Reception Supervisor

8/10 Bien

Carol

Les points forts : Propreté
Séjour de 3 nuits en septembre 2023
Réponse de Reception le 15 sept. 2023
Hi Carol,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us, we are happy to see you enjoyed your stay and we look forward to seeing you in your future travels to Toowoomba.Kind Regards,Emma, Reception Supervision

10/10 Excellent

Kate

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This was a fantastic place to stay for the weekend. Everything to do with check in and out was seamless. The room was very nice. Modern appliances in the kitchenette, very clean throughout. Beds very soft and comfortable. No spare blankets though, so we had the heat pump on overnight. Fabulous smaller size pool, and we were supplied with exta pool towels when we asked. There was an over18 only area that looked great for an evening cocktail and game of pool and the bbq area was also well set up. Just make sure you check when booking where your room is because some are very close to the public entertainment areas, which may not suit everyone. Big thank you to the staff at Athena Motel Appartments.
Séjour de 1 nuit en septembre 2023
Réponse de Leah le 11 sept. 2023
Good afternoon Kate. Thank you for taking the time to provide us with some valued feedback, following your recent stay at Athena Motel Apartments. We are so thrilled to hear that you had a fantasic stay and your kind words regarding out motel are greatly appreciated by our entire team. We wish you the very best on your travels and we look forward to welcoming you back again in the near future. Kindest Regards,LeahReception

8/10 Bien

Ron

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lean easy management to deal with
Séjour de 2 nuits en septembre 2023
Réponse de Reception Team le 11 sept. 2023
Hi Ron,Thank you for taking the time to provide us with some online feedback of our stay with us! We are so glad to hear that our management team was helpful and easy for your needs! Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Lilian

Les points forts : Propreté et confort de la chambre
Definitely stay again.
Quick and easy check in. Friendly staff. Great location. Lovely room. Clean and comfortable. Kitchenette with everything needed. Definitely stay again.
Séjour de 1 nuit en septembre 2023
Réponse de Reception Supervisor le 11 sept. 2023
Hi Lilian,Thank you for taking the time to provide us with some online feedback! We are so glad to see that you found us to be up to your expectations and keeping in line with our 5 star standard! We look forward to seeing you in your future travels to the Garden City!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Stephen J

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Handy to the Hospital.
Séjour de 1 nuit en septembre 2023
Réponse de Reception Supervisor le 11 sept. 2023
Hi Stephen,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena, we are so happy to see your 5/5 star rating and that our location was convenient to your needs. We look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Laurelle

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Friendly
Séjour de 1 nuit en août 2023
Réponse de Reception Supervisor le 11 sept. 2023
Hi Lauelle,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena Motel Apartments Toowoomba! We are so happy to see your 5/5 star rating and we look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Bien

Georges

Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de Reception Supervisor le 11 sept. 2023
Hi Georges,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena Motel Apartments Toowoomba! We are so happy to see your 5/5 star rating and we look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Farani

Séjour de 2 nuits en août 2023
Réponse de Reception le 28 août 2023
Hi Farani,Thank you for your 10/10 review, we hope to see you in your future travels to Toowoomba.Kind Regards, Emma, Reception Supervisor

8/10 Bien

Ida

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Reception le 26 août 2023
Hi Ida,Thank you for your review, we look forward to seeing you in your future travels to Toowoomba!

4/10 Médiocre

Byron, Hope Island

Séjour de 2 nuits en août 2023
Réponse de Reception Supervisor le 11 sept. 2023
Hi Byron, thank you for taking the tie t provide us with some online feedback regarding your recent sty with us here at Athena, we would have loved some more information as a response to your 2 star rating so we do hope that whatever your concerns are, that they did not greatly impact your stay in Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Garnet

Séjour de 1 nuit en août 2023
Réponse de Reception Team le 14 août 2023
Hi Garnet,Thank you for your lovely 10/10 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Zee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
big thank you to Jasmine who assisted me with late check in, as I was in town for business and couldn't get in before the office closed, she took the time to give me a call and helped me out. great service, clean room with all the amenities, didn't get to try out the the gym, hopefully next time.
Séjour de 1 nuit en août 2023
Réponse de Reception le 4 août 2023
Hi Zee,Thank you for your lovely review of your stay with us! I am so glad to hear that Jazz could be of assistance in setting you up as a late arrival and helping you with all your needs, I will be sure to pass on your review to her. We look forward to seeing you in your future travels!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

sam

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
fantastic all round
Séjour de 1 nuit en août 2023
Réponse de Reception le 4 août 2023
Hi Sam,Thank you for your lovely review, we are so happy to know that we met all of your expectations! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Kristine

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 28 juil. 2023
Hi Kristine,Thank you for your 5/5 review! We look forward to seeing you in your future travels to Toowoomba and wish you well.Kind Regards,Emma, Reception Supervisor

6/10 Satisfaisant

Shawn

Property provided Smart TV without internet connection, otherwise affordable, local and clean
Séjour de 5 nuits en juillet 2023
Réponse de Reception le 28 juil. 2023
Hi Shawn,Thank you for your review however we are slightly confused by it. We do provide Smart TVs in every room, as well as complimentary and unlimited Wi-Fi to every guest so there is not possible way you were not granted internet connection - of which, the password is available in multiple locations and ways if you were having any difficulty.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Tania

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 24 juil. 2023
Hi Tania,Thank you for taking the time to provide us with a 5/5 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Séjour de 2 nuits en juillet 2023
Réponse de Reception le 22 juil. 2023
Hi Linda,Thank you for your review, we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Bethany

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I would definitely stay at Athena Motel Apartments next time I'm in Toowoomba. Having a stove top and all cooking utensils was a huge plus. Only slight downside is there was no internal lock on the door, which I prefer to have as a solo traveller. Otherwise, perfect stay.
Séjour de 3 nuits en juillet 2023
Réponse de Reception le 17 juil. 2023
Hi Bethany, Thank you for taking the time to provide us with a review of your recent stay with us! I am so happy to hear you enjoyed your time here and that we could provide all the necessary facilities for your needs. In regards to our doors, they are all fitted out with top of the line electronic door locks which guarantee your security, as we are not permitted to include chain locks internally now due to government fire safety requirements. Kind Regards,Emma, Reception Supervisor

8/10 Bien

David

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 10 juil. 2023
Hi David, Thank you for your feedback, we look forward to seeing you in your future travels to Toowoomba. Kind Regards,Reception

10/10 Excellent

John

Séjour de 1 nuit en juillet 2023
Réponse de Reception le 28 juil. 2023
Hi John,Thank you for your 5/5 review! We look forward to seeing you in your future travels to Toowoomba and wish you well.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Harry

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very friendly staff, very enjoyable stay, will definitely stay there again
Séjour de 1 nuit en juin 2023
Réponse de Leah le 2 juil. 2023
Good afternoon. Thank you for your feedback, following your recent stay at Athena Motel Apartments. We wish you all the best, and we look forward to welcoming you back on your next visit to Toowoomba.Kind Regards,LeahReception

10/10 Excellent

Mardi

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent and easy accessible rooms.very quiet as well
Séjour de 1 nuit en juin 2023
Réponse de Leah le 2 juil. 2023
Good afternoon. Thank you for your positive feedback, following your recent stay at Athena Motel Apartments. We are thrilled to hear that you had an excellent stay and that you found our motel quiet. We wish you well on your travels and we look forward to welcoming you back soon.Kind Regards,LeahReception.

10/10 Excellent

Andrew

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Reception le 24 juin 2023
Hi Andrew,Thank you for your review, we hope to see you in your future travels to Toowoomba!Kind Regards,Reception

8/10 Bien

John

Séjour de 1 nuit en juin 2023
Réponse de Reception le 10 juil. 2023
Hi John, Thank you for your feedback, we look forward to seeing you in your future travels to Toowoomba. Kind Regards,Reception

10/10 Excellent

Donald

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Happy with the overall experience would recommend
Séjour de 1 nuit en juin 2023
Réponse de Leah le 18 juin 2023
Good afternoon Donald. We are so pleased to hear that you had a great experience at Athena Motel Apartments. We hope to welcome you back in the near future. Kind Regards,LeahReception.