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Avis sur Wilsonton Hotel

3 out of 5
Wilsonton Hotel
40 Richmond Drive, Wilsonton, QLD

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 55 avis sur 175." "
Note des voyageurs de 8 (Bien), d’après 68 avis sur 175." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 175." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 175." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 175." "

8,4/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

2/10 Horrible

Tracey

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The motel room we stayed in was discusting. It had a skanky mouldy dank smell. The carpet was dirty stained and revolting. Probably the cause of the smell in the room. One of the beds were broken and sank to the floor when sitting on the edge. Plus the front door of the motel opens up to a busy road and back door/window butts up to a busy Dan Murphys. The wilsonton hotel bistro to eat at was excellent. Great service and great food! Just don't stay in the accommodation. Not at all worth the amount they charge.
Séjour de 1 nuit en mai 2024
Réponse de Dannielle le 13 mai 2024
Hi Tracey, I am very disappointed to hear see your review and feedback. Our customer's satisfaction is of the upmost importance to us and I apologise that the hotel did not meet your expectations. If you would like to discuss with me further please feel free to contact me at the venue. We appreciate all feedback as it assists with our continual improvement. Kind regardsDannielleVenue Manager

2/10 Horrible

Lenore

Séjour de 1 nuit en janvier 2024
Réponse de Dannielle le 23 mars 2024
Hi Lenore,Thank you very much for leaving a review of the hotel following a recent stay with us. I am disappointed to hear that you did not enjoy your stay. Our customers satisfaction is of the uptmost importance to us and we greatly appreciate the feedback as it assists with our continual improvement. If you would like to discuss your experience with me further please feel free to contact the venue directly on 0746342033. Thank you again.Kind regardsDannielle Venue Manager

10/10 Excellent

herbert

Séjour de 1 nuit en janvier 2024
Réponse de Dannielle le 12 févr. 2024
Hi Herbert, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback.We look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Dannielle le 11 janv. 2024
Hi Gary, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look fowared to welcoming you back again soon. Kind regardsDannielle Venue Manager

8/10 Bien

Krystal

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Family room was great exactly what we needed. Thank you! Would definitely recommend and stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Dannielle le 3 nov. 2023
Hi Krystal, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good place, easy access to dining and good food, well setup room.
Séjour de 1 nuit en octobre 2023
Réponse de Dannielle le 14 oct. 2023
Hi Justin,Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back soon.Kind regardsDannielle Venue Manager

8/10 Bien

ANN

Voyage en famille
Les points forts : Propreté et personnel et service
We liked this property because it was reasonably priced, clean, wasn't noisy, close to shops and the staff were friendly.
Séjour de 2 nuits en septembre 2023
Réponse de Dannielle le 19 sept. 2023
Hi Ann, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back again soon. Kind regardsDannielleVenue Manager

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great 1 night stay in room 9....room was very clean and tidy and someone had thoughtfully pegged the curtain across, because the lights from the carpark out the back do shine brightly and would have shone in if the thick curtains werent in place. Plenty of plates and cutlery etc to go with microwave, toaster and jug for byo breakfast. We had dinner in the onsite Bistro....t bone and beef pie were yummy big serves. Because you back onto the pub carpark you do have a few noisy cars coming and going and the lights but would definately stay again.
Réponse de Dannielle le 21 août 2023
Hi Andrea, Thank you very much for leaving a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the lovely feedback. We look forward to welcoming you back again another time soon. Kind regards Dannielle Venue Manager

8/10 Bien

Debbie

Séjour de 1 nuit en août 2023
Réponse de Dannielle le 26 août 2023
Hi Debbie,Thank you for leaving a review od the hotel following a recent stay with us. We greatly appreciate the feedback and look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

Lachlan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to our appointments.Dinner was lovely at the hotel. Our room was lovely and comfortable.We will be back for an overnight stay in a months time for more appointments.
Séjour de 1 nuit en juin 2023
Réponse de Dannielle le 16 juin 2023
Hi Lachlan, Thank you very much for leaving us a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back again soon. Kind regardsDannielleVenue Manager

8/10 Bien

Leo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Value for money
Séjour de 1 nuit en juin 2023
Réponse de Dannielle le 6 juin 2023
Hi Leo, Thank you for leaving a review of the hotel following a recent stay with us. We greatly appreciate the feedback and look forward to welcoming you back on another occasion. Kind regardsDannielle Venue Manager

8/10 Bien

Barry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very convenient for us we parked our car and everything was in walking distance from our room.
Séjour de 1 nuit en mai 2023
Réponse de Dannielle le 16 mai 2023
Hi Barry, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back again soon. Kind regards Dannielle

10/10 Excellent

Valerie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is excellent, the staff are very friendly and helpful but the deciding factor for my return visits is the dedicated parking space. No driving around trying to find a park, sometimes being directed to park on the street, as in the majority of places. I will continue to visit monthly.
Séjour de 1 nuit en avril 2023
Réponse de Dannielle le 24 avr. 2023
Hi Valerie, Thank you very much for leaving a wonderful review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. Look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eat check in and quiet
Séjour de 1 nuit en mars 2023
Réponse de Dannielle le 21 mars 2023
Hi Peter, Thank you very much for leaving a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. Look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

gary

Séjour de 2 nuits en janvier 2023
Réponse de Dannielle le 28 janv. 2023
Hi Gary, Thank you very much for leaving a great review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

Denyse

Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en décembre 2022
Réponse de Dannielle le 13 mars 2023
Hi Denyse, Thank you very much for leaving a review of the hotel. We greatly appreciate the feedback and hope to welcome you back again soon. Kind regardsDannielle Venue Manager

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements
Great location Easy Check in
Séjour de 1 nuit en décembre 2022
Réponse de Dannielle le 19 déc. 2022
Hi Peter, Thank you very much for leaving a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. Look forward to welcoming you back again in the near future. Kind regards Dannielle Venue Manager

10/10 Excellent

Donna

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great facility
Séjour de 1 nuit en novembre 2022
Réponse de Dannielle le 28 nov. 2022
Hi Donna, Thank you very much for leaving a great review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. Look forward to welcoming you back again soon. Kind regards Dannielle Venue Manager

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022

8/10 Bien

wayne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant
Séjour de 1 nuit en octobre 2022
Réponse de Dannielle le 2 nov. 2022
Hi Wayne,Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed your experience and greatly appreciate the feedback. Look forward to welcoming you back again soon.Kind regardsDannielleVenue Manager

2/10 Horrible

Kristina

Séjour de 1 nuit en octobre 2022

8/10 Bien

Pam

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant stay.
Séjour de 1 nuit en septembre 2022
Réponse de Dannielle le 28 sept. 2022
Hi Pam, Thank you for leaving a review of the hotel following a recent stay with us. We greatly appreciate the feedback and hope to see you back again soon. Kind regardsDannielle Venue Manager

8/10 Bien

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accommodation for the hotel is old but very clean and beds are very comfortable. The hotel itself has great food for a very reasonable price. We stayed during the Carnival of flowers and the accommodation is very centrally located making travel between each of the attractions easy. Will definitely stay again next year.
Séjour de 1 nuit en septembre 2022
Réponse de Dannielle le 28 sept. 2022
Hi Karen, Thank you very much for leaving a review of the hotel following your recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the lovely feedback. Look forward to welcoming you back again next year. Kind regardsDannielle Venue Manager

8/10 Bien

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

8/10 Bien

Beverley

Voyage en famille
Les points forts : Propreté et personnel et service
We always stay here when we come to Toowoomba
Séjour de 1 nuit en août 2022
Réponse de Dannielle le 30 août 2022
Hi Beverley, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. Look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager

6/10 Satisfaisant

Genelle

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Dannielle le 15 août 2022
Hi Genelle, Thank you for leaving a review of the hotel following a recent experience with us. If you would like to provide further feedback please feel free to get in touch with me directly at the hotel. All information and feedback assists with our continual improvement and is greatly appreciated. Kind regards Dannielle Venue Manager

10/10 Excellent

Dorothy

Séjour de 1 nuit en juillet 2022
Réponse de Dannielle le 1 août 2022
Hi Dorothy, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed your experience and greatly appreciate the feedback. Look forward to welcoming you back on another occasion. Kind regards Dannielle Venue Manager

8/10 Bien

Bev

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very convenient location for our needs.
Séjour de 1 nuit en juillet 2022
Réponse de Dannielle le 19 juil. 2022
Hi Bev, Thank you very much for leaving a review of the hotel following a recent stay with us. We greatly appreciate the feedback and look foward to welcoming you back on another occasion. Kind regards Dannielle Venue Manager

8/10 Bien

Dave

Séjour de 1 nuit en mai 2022

2/10 Horrible

Misha

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checkin had to go to the gaming room in the pub thats great with children. Food was terrible over cook and missing items and for the price never again. And last but not least out dated room bed was all springs and the cockroachs. I give it a 1/10
Séjour de 1 nuit en mai 2022
Réponse de Dannielle le 6 mai 2022
Hi Misha, I am very disappointed to see your review of the hotel following a recent stay with us. Our customer's satisfaction is of the uptmost importance to us and I sincerely apologise that we did not meet your expectations on this occassion. We greatly appreciate the feedback as it can only assist with our continual improvement. If you would like to discuss your experience further in the hopes that I can investigate and offer amends please feel free to contact me directly at the venue. I thank you again for the feedback. Kind regards Dannielle Venue Manager

6/10 Satisfaisant

Toni

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
Beds ok, carpet could do with a good clean.
Séjour de 1 nuit en avril 2022
Réponse de Dannielle le 6 mai 2022
Hi Toni, Thank you for leaving a review of the hotel following a recent stay with us. We greatly appreciate the feedback as it will assist with our continual improvement. Kind regards Dannielle Venue Manager

4/10 Médiocre

John

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No Hot water, no controller for AC, no staff to see on arrival or departure.
Séjour de 1 nuit en avril 2022
Réponse de Dannielle le 20 avr. 2022
Hi John, I am disappointed to see your review and feedback regarding a recent stay with us. I sincerely apologise that you experienced problems during your stay and we were unable to rectify these issues for you. Our customers' satisfaction is of the uptmost importance to us and we greatly appreciate the feedback so as to continually improve. If you would like to contact me directly at the hotel in order to offer further amends please feel free to do so. Thank you again. Kind regards Dannielle Venue Manager

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very handy basic accommodation with everything you need within walking distance.
Séjour de 1 nuit en avril 2022
Réponse de Dannielle le 19 avr. 2022
Hi Amanda, Thank you very much for leaving a review of the hotel following a recent experience with us. We greatly appreciate the feedaback and look forward to welcoming you back again soon. Kind regards Dannielle Venue Manager

10/10 Excellent

Brad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Dannielle le 29 mars 2022
Hi Brad, Thank you very much for leaving a review of the hotel following a recent experience with us. We greatly appreciate the feedback and look forward to welcoming you back again soon. Kind regards Dannielle Venue Manager

8/10 Bien

Philip George

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reception closes early and having to go through the pub to check in was unusual, but ok
Séjour de 1 nuit en mars 2022
Réponse de Dannielle le 29 mars 2022
Hi George, Thank you for leaving a review of the hotel following a recent experience with us. We greatly appreciate the feedback and look forward to welcoming you back again soon. Kind regards Dannielle Venue Manager

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I liked the cleanliness of the hotel, but I must say I stayed there over twenty years ago and not much has changed.
Séjour de 2 nuits en février 2022
Réponse de Dannielle le 7 mars 2022
Hi Patricia, Thank you for leaving a review of the hotel following a recent experience with us. We greatly appreciate the feedback and hope to see you again in the future. Kind regards Dannielle Venue Manager

10/10 Excellent

antonius

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and the bed was super comfortable. Staff were friendly. Location is fantastic being so close to shops, meals
Séjour de 3 nuits en février 2022
Réponse de Dannielle le 14 févr. 2022
Hi Antonius, Thank you very much for leaving a review of the motel following a recent stay with us. We are delighted you enjoyed your experience and greatly appreciate the feedback. Look forward to welcoming you back again soon. Kind regards Dannielle Venue Manager

10/10 Excellent

steven

Les points forts : Propreté, personnel et service, confort de la chambre
Good change to overpriced resorts
Great venue with the bar restaurant close by ,rooms clean typical Hotel rooms
Séjour de 1 nuit en octobre 2021
Réponse de Dannielle le 31 oct. 2021
Hi Steven, Thank you very much for the great review and feedback of the hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back again on another occassion. Kind regards Dannielle Venue Manager

2/10 Horrible

Bruce

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t like the fact their was no toaster, microwave, no sink to wash dishers in the beds were rock hard my partner suffers spinalbifida and she was up in pain all night I will never go back their
Séjour de 1 nuit en octobre 2021
Réponse de Dannielle le 31 oct. 2021
Hi Bruce, I was very disappointed to see your review of the hotel following a recent stay with us. Our customers satisfaction is very important. We appreciate the feedback for our continual improvment. If you would like to discuss you experience further please feel free to contact me at the hotel directly. Kind regards Dannielle Venue Manager

8/10 Bien

Giovanni

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Comfortable and clean - nice bed and sheets. On arrival the man who gave us the room key, at the bar, was short and a bit rude.
Séjour de 1 nuit en septembre 2021
Réponse de Dannielle le 2 oct. 2021
Hi Giovanni, Thank you for taking the time to review the hotel following a recent stay with us. I am happy to hear that you found the room clean and comfortable. However I am very dissapointed that you found one of our staff members rude. This is not our usual high standard of customer service and I sincerely apologise that we did not delivery on this occassion. I would love the opportunity to discuss your experience with you so I can investigate further and can be contacted on 0746342033 if you would like to chat. Your feedback is greatly appreciated as it will only assist with our overall improvement. I look forward to hearing from you. Kind regards Dannielle Venue Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021
Réponse de Dannielle le 19 juil. 2021
Thank you for leaving a rating of the hotel following a recent stay with us. We appreciate the feedback and hope to welcome you back to the hotel in the near future. Kind regards Dannielle Venue Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay with everything you would need near by. Pub feed was great.
Séjour de 1 nuit en juin 2021
Réponse de Dannielle le 19 juil. 2021
Thank you very much for leaving a review of the hotel following a recent stay with us. We greatly appreciate the wonderful feedback. Look forward to welcoming you back again on another occasion. Kind regards Dannielle Venue Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Even though it is an older building it was very clean and well maintained.
Séjour de 1 nuit en mai 2021
Réponse de Dannielle le 27 mai 2021
Thank you very much for the 5 star review of the hotel following your recent stay with us. We greatly appreciate it and the feedback. Hope to see you again in the near future. Kind regards Dannielle Venue Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are old but functional with undercover parking, wonderful hot shower and comfortable beds. In summary is say it's excellent value.
Séjour de 1 nuit en avril 2021
Réponse de Samantha le 6 avr. 2021
Thank you for taking the time to review our motel. We appreciate it and hope to see you again when you visit Toowoomba. Kind Regards Samantha

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location. Had everything we needed for the weekend, close to shopping and hotel.
Séjour de 1 nuit en décembre 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2020

10/10 Excellent

Derek, Roma

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good price, great food and friendly staff. Room we stayed in was clean and cosy. Shops in walking distance.
Séjour de 2 nuits en juin 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stop over for the night, it was functional, clean and well set up. There was tea, coffee and some biscuits and plenty of towel which was great because we have a baby everyone seems to short us one towel. Thanks so much was great.
Séjour de 1 nuit en septembre 2019
Réponse de Wilsonton Hotel le 1 oct. 2019
Thank you for your kind review. We are glad you enjoyed your stay & look forward to your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
잘 있다 갔습니다
베개와 침대도 푹신하고 안락했습니다 청결 상태도 좋았고 전반적으로 만족해여
Séjour de 3 nuits en septembre 2019