Hôtel Trellech United, Monmouth

« The Sloop Inn is in a convenient location to explore the area. The bedroom was small and had too much furniture; the two chairs took up all the space left in the room to move around, open a suitcase. The only power sockets were behind the bed. In order to plug in my phone and other chargers, I had to pull the bed away from the wall about 15cm in a room that was already too small. The bathroom sink light did not work. The staff were great. »

« Lovely cottage. Good location too. The only negative was the bugs that woke us up in the middle of the night. A bit scary because they are really big and crawls on your skin. Other than that, still okay. »

« Je reste ici souvent pour le travail, j ai déjà relevé plusieurs fois »

« Delightful setting, large comfortable rooms with proper double beds. Staff are friendly and helpful. Food is excellent, tasty and plentiful. »

« The room was decent and the bed comfortable. The issue we had was the bar had closed at 10.25pm and the bar staff wouldn’t serve us despite us having been told that it would be open until 11pm. We weren’t even allowed to add drinks to our bill and have them in our room because the barman said he’s closed all the tills. He said we could go to the local garage if we wanted to buy alcohol - not exactly what you expect when staying in a hotel. »

« Amazing location. Parking was a bit of a hassle, but managed to find a spot. The pub in the hotel felt like a locals spot and was amazing to sit and watch a football match. The room was nice for the night we stayed. »

« The staff were all amazing, so friendly and professional. Hotel was well maintained and very clean. Fantastic views. Food was excellent »

« Personnel très sympathique. Dans les chambres on entend les pas des chambres de l'étage supérieur. »

« Lovely place to stay. Appreciated the warm shower after our hike in the rain. Staff very helpful. »

« Nous sommes un peu déçus… l’hôtel est en fait attenant au manoir et non dans le manoir. Nos chambres n’étaient pas très propres (draps salis, rideaux déchirés, trace de nourriture présente sur la moquette) mais spacieux (les enfants avaient leur propre chambre attenante). La piscine est un peu vieillotte. Le personnel est discret, poli mais un peu trop détaché des besoins des clients. »

« Room 9 Bathroom shower was a disaster. One could not turn off the overhead shower fixed head in order to use just the hand-held shower. »

« A little bit difficult to get there but worth the trip. Very nice and comfortable room. Very well stocked with breakfast foods. Very close and easy access to Wales and Eye Valley. »

« Un hôtel très surprenant dans ce coin magnifique du pays de Galles. Le décor de l'hôtel est absolument extraordinaire (au sens étymologique du terme), d'une modernité incroyable et d'un confort dans tous les détails, détails "design" qui parfois sont au rebours de bon sens. Une sorte de fantasme d'architecte, jusqu'au plus petit détail. Demeure que ce niveau de design n'est pas forcément le type d'environnement cosy et infiniment plus chaleureux que le client peut attendre dans un environnement...

« La fenetre de la chambre donne directement sur le hall d'entrée... étrange quand même... rentabilité des metre carrés... le fric et encore le fric... »

« Le personnel est très à l'écoute. »

« My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up. »