This negative review could have been entirely avoided if the Vacasa manager, Jennifer, had addressed our concerns, but instead, we were ignored repeatedly. The garbage disposal sprayed food and water when turned on, and although Jennifer promised a plumber would arrive the next day, it was a no-show; after following up, she rescheduled for two days later, but again no one came, leaving us disappointed with the lack of follow-through during a 40-day stay. The television also didn’t function properly, constantly buffering every five minutes despite resetting the Wi-Fi and trying other fixes, and when we sought Jennifer’s help, she dismissed our concerns, stating the TV was only two years old and the Wi-Fi signal was good; even after pleading for someone to check the router, she refused, and when asked to come herself, she retorted, “I can’t be everywhere at once.” The unit’s cleanliness left much to be desired, as the ceiling fan in the master bedroom was covered in a thick layer of dust, and there was a missing board under the sink—issues that were not only evident but should have been addressed, especially given prior guest complaints. Ultimately, the problem wasn’t just the condition of the unit but the lack of responsiveness and unwillingness from Jennifer and the Vacasa team to take simple actions that would have made our stay more enjoyable; for a 40-day rental, we expected a far higher standard of service and care.