Hôtel près de Turquoise Museum, Albuquerque, Albuquerque

« Great location, close to Old Town and a really good restaurant. Proprietor offered us a complimentary drink each night of our stay. There are 4-5 rooms, we were in 'Charlie', the old saloon (converted obviously), »

« Très bon hôtel , parfaitement situé dans le centre, accueil et service parfait »

« Bien situé à Old Town Hôtel très propre Excellent petit déjeuner Coin cuisine si besoin Personnel masculin un peu froid Personnel féminin agréable et serviable Équipements anciens ou non fonctionnels ( commutateurs pour la lumière chauffage ou climatisation) salle de bain non chauffée (la période ou j’étais là il faisait 6• la nuit et 30 l’après-midi ) »

« Magnifique piscine. Restaurant de l’hôtel très décevant. »

« Run down. Didn't even explore restaurant or bar. Never saw more dirty and gross pool or hot tub. »

« Very disappointing experience. Around 5:30 AM someone from the front desk knocked on our door twice because their system incorrectly showed our room as vacant after a check-in error. This woke us up abruptly, our dogs started barking, and we couldn’t go back to sleep. We had been driving all day and still had a full day of travel ahead of us, so this disturbance was extremely frustrating. The issue was caused by the hotel’s internal mistake and unfortunately no resolution was offered. »

« Large rooms with beautiful decor. No breakfast included which is odd since the property is a bit expensive. »

« Room was very clean, bedding and towels were clean, almost new, and the staff at front desk and in dining area were very friendly and efficient. »

« The rooms only have 2 lights. One in bathroom and one in bedroom that is super super dim and can’t hardly see anything. Couldn’t make it on our first night due to flight delays and Freehand wouldn’t reimburse it and they take so long to pick up for customer service. The rooms are much smaller than described and heater/ac does not work at all. Nightstand doesn’t work and bathroom tiles are peeling and gets on your feet. Definitely not safe to walk barefooted. »

« This stay fell well below expectations for a DoubleTree. Housekeeping never offered to clean the room during our stay, and none of the housekeeping staff we encountered spoke English, which made requesting basic toiletries extremely difficult. When our shower gel ran out, we couldn't even communicate what we needed. Basic service and communication should not be a challenge at a hotel of this brand. »

« Everything was fine. »