Hotel Vanatur

« Quiet place, tasty food, clean room, polite and kind reception staff. Special thanks to receptionist Ani. Definitely we will come back here »

« Très bonne surprise que cet hôtel situé sur les hauteurs de Dilidjan. Il a des allures de chalet suisse car construit tout en bois. Decor très familial avec de nombreuses peintures. Belle et grande chsmbre avec balcon au décor désuet mais plein de charme. Comme il est loin de la route principale calme absolu. Personnel tres attentionné. Un petit déjeuner tres copieux et très varié. Possibilite de diner au restaurant de l'hôtel. »

« Service, cleanliness »

« We had an extremely disappointing experience at this property, despite its beautiful setting and comfortable rooms. I had prepaid for our stay through Hotels.com, yet upon arrival, the front desk charged me again for the full amount. What followed was a week-long ordeal trying to recover my money. It took two full days just to reach someone in their accounting department, and when I finally did, they initially claimed they hadn’t received any payment. Only after further insistence did they...

« Excellent -- attentive, helpful and friendly -- staff!! My room was very clean and was kept clean during my 6 nights in the hotel. The restaurant was also excellent. There are three pools in this hotel, which is also impressive. I am more negative about three matters which are probably less relevant for most people. First, the gym is a dangerous disaster zone and should be avoided. Neither of the running treadmills worked during my rather lengthy stay. None of the equipment worked and the two...