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Avis sur Holiday Inn Vancouver Centre, an IHG Hotel

3 out of 5
Holiday Inn Vancouver Centre, an IHG Hotel
711 Broadway W, Vancouver, BC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 506 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 359 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

PIERRE, LONGUEUIL

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHECK INN DONE BY CHINESE YOUNG MAN WAS VERY SMOOTH AND FAST.ROOM IS SPACIOUS,CLEAN,AND WELL DECORATED.ROOM MAID WAS VERY SOCIAL AND QUITE EFFICIENT.
Réponse de Brian le 30 oct. 2023
Dear Pierre, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

SERGE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Douche défectueuse
Séjour de 1 nuit en septembre 2023
Réponse de Brian le 14 sept. 2023
Dear Serge,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Lucia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2023
Réponse de Brian le 29 août 2023
Dear Lucia, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

SYLVAIN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
X
X
Séjour de 1 nuit en février 2023
Réponse de Danny le 23 févr. 2023
Dear SYLVAIN,Greetings from the Holiday Inn Vancouver-Centre.Thank you for choosing to stay with us and we look forward to seeing you again.Best regards,Danny HuangGuest Services Manager

8/10 Bien

Carl

Séjour de 3 nuits en septembre 2022

8/10 Bien

Pierre

Séjour de 3 nuits en septembre 2022

6/10 Satisfaisant

Jimmy

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Besoin d'être rénové
Séjour de 2 nuits en août 2022
Réponse de Danny le 24 août 2022
Dear Jimmy,Greetings from the Holiday Inn Vancouver-Centre.Thank you for choosing to stay with us and please do not hesitate to let us know if there is anything else we can assist you with in the future.Best regards,Danny HuangGuest Services Manager

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel. Bien situé et service impeccable.
Séjour de 2 nuits en novembre 2021
Réponse de Danny le 19 nov. 2021
Dear Jennifer, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for taking your time providing us positive feedback. We look forward to seeing you again. Best regards, Danny Guest Services Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon hôtel, bien situé. Belle vue et piscine agréable. Malheureusement nous avons eu une chambre avec porte commune et des voisins bruyants.
Séjour de 1 nuit en août 2021
Réponse de Danny le 23 août 2021
Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we are sorry to hear about the noisy neighbor. We are sorry for the inconvenience. Best regards, Danny Guest Services Manager

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien
Hôtel de bon standing Grande chambre, propre, Prix élevé 180€ la nuit mais en rapport avec le niveau des prestations. Situation excentrée
Séjour de 1 nuit en juin 2019
Réponse de Danny le 10 juil. 2019
Dear raymond, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for giving us a 10/10 score. We look forward to seeing you again. Best regards, Danny Guest Services Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel ok Propre Lit super mou mal de dos Prix dispendieux pour l hôtel et lieu
Séjour de 3 nuits en juillet 2019
Réponse de Danny le 10 juil. 2019
Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

8/10 Bien

Julie

L’hôtel est prêt du métro et du bord de l’eau
Séjour de 3 nuits en août 2018
Réponse de Danny le 28 août 2018
Dear Julie, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walked in the front door to be greeted pleasantly & checkin process completed, simple, quick. Room is pleasant, too tired to go out but dinner in hotel restaurant was quite a pleasant surprise. Clam chowder was amazing, calamari a little more done than personal preference would like but good, chicken strips were outstanding and yam fries were excellent. Wait staff were super pleasant and attentive. I’d definitely come back if opportunity arose.
Séjour de 1 nuit en mai 2024
Réponse de Brian le 22 mai 2024
Dear Margaret, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We are happy to hear that you enjoyed the stayed. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Ben

Séjour de 3 nuits en mai 2024
Réponse de Brian le 22 mai 2024
Dear Ben, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good enough Very happy they facilitated a room on my morning arrival
Séjour de 3 nuits en mai 2024
Réponse de Brian le 21 mai 2024
Dear David, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the restaurant and access to swim or lift weights good food places in area
Séjour de 4 nuits en mai 2024
Réponse de Brian le 21 mai 2024
Dear Paul, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Amin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property!
Séjour de 1 nuit en mai 2024
Réponse de Brian le 17 mai 2024
Dear Amin, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Russ

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Found parking expensive as a guest
Séjour de 2 nuits en mai 2024
Réponse de Brian le 17 mai 2024
Dear Russ,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was easy to get around on bus and train
Séjour de 2 nuits en mai 2024
Réponse de Brian le 15 mai 2024
Dear Catherine, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was fabulous mainly because of the staff! Everyone, and I mean everyone was so kind and courteous! Will definitely stay there again and again and again!
Séjour de 5 nuits en mai 2024
Réponse de Brian le 10 mai 2024
Dear Mary,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

6/10 Satisfaisant

Chantelle

Voyage en famille, Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Elevator did not work and beds were very uncomfortable
Séjour de 4 nuits en mai 2024
Réponse de Brian le 10 mai 2024
Dear Chantelle,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

4/10 Médiocre

Tina

Voyage en couple
With the price of the rooms being as high as they were, you would think a continental breakfast would be included with all the rooms not just some. Also the gym area was limited in what they had and the pool area was hard to get in and out of for people with disabilities.
Séjour de 3 nuits en mai 2024
Réponse de Brian le 6 mai 2024
Dear Tina, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your feedback. We are sorry for the inconveniences and misunderstood when booking the reservation. unfortunately, the breakfast will not be included if you did not choose to book the accommodation with breakfast rate.

10/10 Excellent

Diane

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient and reliable hotel.
Séjour de 2 nuits en mai 2024
Réponse de Brian le 6 mai 2024
Dear Diane, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

BO

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel in city downtown. It's easy to go everywhere in Vancouver.
Séjour de 1 nuit en mai 2024
Réponse de Brian le 10 mai 2024
Dear Bo,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Laurel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Brian le 8 mai 2024
Dear Laurel, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Angela

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent stay! great staff
Séjour de 5 nuits en avril 2024
Réponse de Brian le 1 mai 2024
Dear Samantha,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Jennee

Séjour de 1 nuit en avril 2024
Réponse de Brian le 21 mai 2024
Dear Jannee, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Calvin Dean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for a Canucks game and other plans downtown.
Séjour de 1 nuit en avril 2024
Réponse de Brian le 25 avr. 2024
Dear Calvin,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Ron

Séjour de 1 nuit en avril 2024
Réponse de Brian le 24 avr. 2024
Dear Ron, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

BRIAN

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were comfortable ad accommodating The only dislike were the electrical plugs…. Hardly any and the ones that were available were worn out
Séjour de 1 nuit en avril 2024
Réponse de Brian le 22 avr. 2024
Dear BRIAN, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

6/10 Satisfaisant

Jolene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although things were lovely.. having room 1520 beside the elevator and ice macine was not so lovely. Its loud and left for an interrupted sleep for $350 a night
Séjour de 1 nuit en avril 2024
Réponse de Brian le 19 avr. 2024
Dear Jolene, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Vicki

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just hate the city but needs must
Séjour de 1 nuit en avril 2024
Réponse de Brian le 19 avr. 2024
Dear Vicki, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

4/10 Médiocre

Katrina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property itself was decent. The fact that nobody cared there was 15 or so early 20 year olds playing really ruff games in the pool for over three hours so much so our kids didn't feel safe in the pool with them. Was really disappinting. When we complained the organizes just shrugged us off.
Séjour de 1 nuit en avril 2024
Réponse de Brian le 12 avr. 2024
Dear Katrina,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. Unfortunately, when our Manager on Duty went over, they didn't find anyone acting suspiciously near the pool area. However, Thank you for notifying us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

M Redwan Zinan, Oakville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like: Location, transport connections, walkable neighborhood, friendly staff, luggage room, extra water for rooms, food delivered in the room, late check out allowed Dislike: Nothing specific, overall it was good value for money
Séjour de 2 nuits en avril 2024
Réponse de Brian le 12 avr. 2024
Dear M Redwan ZinanGreetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Nicolaas

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice pool & view
Séjour de 1 nuit en avril 2024
Réponse de Brian le 12 avr. 2024
Dear Nicolaas, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

6/10 Satisfaisant

Bonnie

Les points faibles : Personnel et service
Extra fees on bill, poorly explained by staff. Generally the staff were blase.
Séjour de 2 nuits en avril 2024
Réponse de Brian le 10 avr. 2024
Dear Bonnie,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We are sorry to hear that you have questions about your bill. unfortunately, we do not see any extra fees, please note, that the Final billing you got was the accommodation plus taxes and you also added parking. Please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards,Brian Guest Services Manager

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The buildings in the area are dated.
Séjour de 2 nuits en avril 2024
Réponse de Brian le 10 avr. 2024
Dear Richard, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location for going downtown, to Granville. Staff was very pleasant. Neighborhood can be gritty.
Séjour de 2 nuits en mars 2024
Réponse de Brian le 5 avr. 2024
Dear Kevin,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Calvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a convenient location because we have family within walking distance of the hotel and there are several good eating places in the area.
Séjour de 2 nuits en mars 2024
Réponse de Brian le 5 avr. 2024
Dear Calvin,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Eileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Brian le 4 avr. 2024
Dear Elieen, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Patricia

Voyage d’affaires
Les points forts : Propreté
Pleasant staff clean facility delicious restaurant😃
Séjour de 1 nuit en mars 2024
Réponse de Brian le 2 avr. 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Debbie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Brian le 2 avr. 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

2/10 Horrible

Charlotte

Séjour de 1 nuit en mars 2024
Réponse de Brian le 2 avr. 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. Please do not hesitate to share tour feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brian le 2 avr. 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Colin

Séjour de 2 nuits en mars 2024
Réponse de Brian le 15 avr. 2024
Dear Colin, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Erica

Voyage en famille, Voyage d’affaires
Large clean room. Everything went smoothly and effortlessly. Would stay again
Séjour de 1 nuit en mars 2024
Réponse de Brian le 21 mars 2024
Dear Erica, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

8/10 Bien

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to what we needed to see.
Séjour de 3 nuits en mars 2024
Réponse de Brian le 21 mars 2024
Dear Tara,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Georgie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay. My only criticism could be the fact that as a transsexual and I was mis gendered. By the cleaning staff, not a big deal, but something that's some other people might have a real big problem with.
Séjour de 1 nuit en mars 2024
Réponse de Brian le 13 mars 2024
Dear Georgie,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

qingmiao

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great
Séjour de 3 nuits en février 2024
Réponse de Brian le 11 mars 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a perfect location to access most of not all of Vancouver and the airport. Also a nice clean hotel with very good staff support at check in, any issues and day to day service.
Séjour de 7 nuits en février 2024
Réponse de Brian le 11 mars 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager