Dear guest, Many thanks for your review. The website clearly indicate whether it is a shared or private bathroom. we have 3 rooms with private bathroom and one room with shared bath room which is also kept clean. Usually I could help to check in person, if I have to go out and buy some supplies, I would pass the passcode to the electronic locker in advance. And we would guarantee for your smooth check in. Many thanks again! Best regards Lisa

Hi James, Thanks for the review, Sorry it is a bit cluttered as the house just finished renovation. We changed all the carpet to hard wood floor as most guests think the wood floor is clean and more conformable. Now we have all settled, also the AC and heater are both replaced with ones. We do have a cat and it is said the reservation information, and most guests like the cat who is very friendly. thanks for your review, we would like to keep improve our service. Lisa

Dear Junjie, it is awesome you enjoyed the stay and thanks ! Lisa

Hi Matt, Thanks a lot for the great review for us. Best regards.

Dear Guest, Thank you for the comments. The room temperature is adjustable, we have increased the room temp to 22 C or 71 F. Have put electric plugs to all the rooms. Many thanks for your comments. Best regards Lisa

Dear Guest, Thanks again for the comments. The room temperature is adjustable, we have increased the room temperature to 22 C or 71 F. Extra blankets are in the closet . Best regards

Hi Robert, I'm glad to hear that you and your family enjoyed the stay! Thank you so much ! Best regards Lisa

Dear Guest, I do apologize , it turns dark early in the winter in Vancouver and i will make sure to turn on the lights. Sincerely Apologize again! Best regards Lisa

Dear Jan, We have put another sign for our guests to find our place. We are the No4 house on your right if count from the Mackenzie road. Many thanks! Best regards Lisa

Dear Guest, The house is located in one of the best area in Vancouver. Safe and beautiful neighbourhood, close to Downtown(10 min drive by the Brad bridge) and airport. The house is renovated except the beautiful wood floor (it is considered as art craft). The electric wire, the bath rooms,etc. are all renovated. The house is equipped with beautiful antiques from Europe. Most of the guests did enjoy their stay and we are also eager to improve our service. Many thanks!

Dear Guest, Thanks a lot for your comments, we have set up hook and hamper in the bath room. thanks! Best regards Lisa

Dear guest, Breakfast is served from 7:30-10am, and it could be served as early as 6:30am per guest need. And usually it is served in time. If there is any delay, would be jus a few mins. Sorry for the smell of the food, we will keep the windows open when serve the breakfast. Best regards Lisa

Thank you for your detailed feedback. The house is located in first first residential area after downtown. This is the only bath room which is shared with me. All the other suite has private bathroom which is ideal for family. And we did get good reviews from the families who stayed in the family or Duplex suites which is clean and spacious too. Thanks a lot again! Best regards Lisa

Hi, Gary, Thanks for your comments. Regarding to Breakfast, We Serve Fried or Scrambled eggs, Bacon, Beef sausages, blue berry and chocolate Muffins, Croissants, Fruits and Yoghurt. Guests usually make their own toasts, and there is an automatic coffee machine. Thanks for your comments again and we would love to improve the way of serving Breakfast. Best regards Lisa