Façade de l’hébergement - soirée/nuit

Avis sur The Fern Residency Somnath

4 out of 5
The Fern Residency Somnath
Veraval Bypass, Behind Somnath railway station, Veraval, Gujarat

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 21 avis sur 48." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 48." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 48." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 48." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 48." "

8,2/10

Propreté

8,2/10

Personnel et service

5,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sudesh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and well maintained rooms
Séjour de 2 nuits en avril 2024
Réponse de Duty Manager le 5 mai 2024
Dear Sudesh, We're thrilled to hear your positive feedback regarding the cleanliness and upkeep of our rooms! Our housekeeping team works diligently to ensure that every guest experiences a comfortable and spotless environment during their stay. It's wonderful to know that their efforts have made a significant impact on your visit. We understand that the details matter and are glad that you appreciated the result of our commitment to excellence. If there is anything else we can do to make your next stay even more enjoyable, please feel free to share. We look forward to hosting you again soon. Jayesh SolankiDuty ManagerThe Fern Residency Somnath

6/10 Satisfaisant

Manmohan

Séjour de 1 nuit en février 2024
Réponse de Duty Manager le 10 mai 2024
Dear Manmohan, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Jayesh SolankiDuty ManagerThe Fern Residency Somnath

8/10 Bien

Krishna

Voyage en couple
Les points faibles : Personnel et service et équipements
Bathrooms is not upto the standard. No one was. To help with luggage .
Séjour de 1 nuit en janvier 2024
Réponse de Duty Manager le 1 févr. 2024
"Dear Mr. Krishna, We're disappointed to hear that your experience with the bathroom facilities did not meet expectations. We understand how important clean and functional amenities are for our guests' comfort. Please rest assured, we're taking your feedback seriously and looking into the matter for immediate improvements. Regarding the assistance with luggage, it's disheartening to learn that our service fell short. We typically pride ourselves on being attentive and helpful, and it seems we missed the mark. Your comments have prompted a review of our guest services to ensure our team is readily available to provide the necessary support. We strive to offer a seamless and enjoyable experience for all our guests and regret any inconvenience we may have caused you. We hope to have the opportunity to better serve you in the future, with every aspect of your stay reflecting the high standards we aim to uphold. Regards,Jayesh SolankiDuty ManagerThe Fern Residency Somnath"

10/10 Excellent

Vikram

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel and staff is very nice and professional. Definitely going to stay at this hotel during next visit.
Séjour de 2 nuits en août 2023
Réponse de The Fern Residency Somnath le 31 août 2023
"Dear Vikram, We are incredibly grateful for your kind words and positive feedback. Our team will be absolutely delighted to hear that you appreciated their professional service. It's our top priority to ensure our guests feel at home and your comments confirm we're heading in the right direction. Your acknowledgment not only motivates us but also helps us provide better services to our esteemed guests. We are eagerly looking forward to your next visit. Kind regards,

10/10 Excellent

Himanshu

Séjour de 1 nuit en juin 2023
Réponse de General Manager le 28 juin 2023
Dear Mr. Himanshu,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that on this occasion we were able to exceed your expectations.We will share this feedback to our team members we feel so motivated by receiving such wonderful feedback from our valuable guest .We really appreciate and thankful to you for taking time and review us positively thank you once againWe look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath

4/10 Médiocre

Bhavesh

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Place is run down and not kept clean. Bathrooms and common areas need a refresh.
Séjour de 1 nuit en février 2023
Réponse de General Manager le 26 févr. 2023
Dear Mr. Bhavesh,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.Apologies!!!We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our house keeping team members to improve our quality of cleaning as you mentioned ..Apologies once again.We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath

2/10 Horrible

Shivani

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They asked for additional details and requested payment when it was already done. Please review details before asking. Also, the rooms were not clean. You pay a premium price for a crappy hotel. Doesn’t deserve a 4 star rating.
Réponse de General Manager le 17 janv. 2023
Dear Ms. Shivani,Jay Somnath!!!Apologies .Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our entire team member for the corrective measure in terms of payment follow up and cleaning issues also..We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath

4/10 Médiocre

Jainit

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The location is perfect right off of hwy.
Séjour de 1 nuit en septembre 2021

2/10 Horrible

JANAK J

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible!!
Room was not clean, there was dust on the floor, no hand towels were provided, rather they said they are out of stock, bath towels were very old. overall experience was disgusting. Even HOTELS.COM the room was booked at a higher price than the Hotel. Overall experience was not good.
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Smell
All well..except for a gutter line outside the room was smelling
Séjour de 1 nuit en janvier 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Somnath stay
Nice clean hotel close to temple with very good breakfast. Staff courteous.
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Séjour de 1 nuit en janvier 2020

8/10 Bien

Hardik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is really good hotel around Somnath Temple
It is really good hotel around Somnath Temple, per night cost is higher than usual.
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Attentive staff. Clean and modern property. Great location and good food.
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We stayed in Fern Gir Forest Resort few years back, had really great time there. Was expecting same quality, service and cleanliness at The Fern Res. We were very disappointed. Hotel rooms were not very clean, room was very small, bathroom smelled. Overall, did noy enjoy our stay.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Kiran

Voyage en famille
Les points forts : Personnel et service
The rooms can be more clean and comfortable comfortable
Séjour de 3 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s nice location close to the temple. Staff is very friendly. Thanks
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Nikunj, Ahmedabad

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Flexible with check in and checkout timings. I had visited twice and never face any issue with it. Food is also good
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I am not recomand this hotel,my experience with them not good
Séjour de 1 nuit en février 2019
Réponse de Akash Sharma le 17 avr. 2019
Dear Valuable Guest, Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath on Expedia. We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services. We hope to welcome you back in the near future.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice I am happy for stay and services from expedia
Séjour de 1 nuit en janvier 2019
Réponse de Akash Sharma le 13 févr. 2019
Dear Guest, Than you for your valuable feedback We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations. We look forward to welcoming you back in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience...recommended. Experience was very good
Séjour de 1 nuit en janvier 2019
Réponse de Akash Sharma le 13 févr. 2019
Dear Guest, Than you for your valuable feedback We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations. We look forward to welcoming you back in the near future.

8/10 Bien

Priyatham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Akash Sharma le 13 févr. 2019
Dear Mr.Priyatham, Than you for your valuable feedback We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations. We look forward to welcoming you back in the near future.

10/10 Excellent

Ankit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel. Nice & comfortable rooms!
Séjour de 2 nuits en décembre 2018
Réponse de Akash Sharma le 13 févr. 2019
Dear Mr.Ankit, Than you for your valuable feedback We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations. We look forward to welcoming you back in the near future.

10/10 Excellent

Ankit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel. Nice and comfortable rooms!
Séjour de 3 nuits en décembre 2018
Réponse de Akash Sharma le 13 févr. 2019
Dear Ankit, Than you for your valuable feedback We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations. We look forward to welcoming you back in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2018

10/10 Excellent

RN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Good value. Decent food choices for Breakfast and Dinner.
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Jayarama, Mysore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very satisfying experience. Great place to stay. Great food.
Séjour de 1 nuit en novembre 2018
Réponse de Akash le 28 nov. 2018
Dear Guest, Greeting From The fern residency Somnath It is always a great feeling to hear an inspiring review from our delighted guest. We are glad to hear that we could extend a pleasant experience during your stay with us. Every team members are overwhelmed by your words of appreciation. Your appreciation and acknowledgement of the various aspects of our services have been conveyed to our team, We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon.

10/10 Excellent

Satish, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice location and good breakfast excellent staff and good hospitality. Room VERY BIG and comfy
Séjour de 1 nuit en novembre 2018
Réponse de Akash Sharma le 23 nov. 2018
Dear Mr. Satish, Greetings from The Fern Residency, Somnath!!! It is always a great feeling to hear an inspiring review from our delighted guest. We are glad to hear that we could extend a pleasant experience during your stay with us. Every team members are overwhelmed by your words of appreciation. Your appreciation and acknowledgement of the various aspects of our services have been conveyed to our team, We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon. With Kind Regards, Akash Sharma Asst Front Officfe Manager

10/10 Excellent

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very thoughtful, comfortable
Good, classy hotel. Helpful staff. Room and bathroom amenities were ample and very thoughtful. There was a bucket n mug in addition to the shower and bath tub. And there was good tooth paste.
Séjour de 1 nuit en octobre 2018
Réponse de Akash Sharma le 27 oct. 2018
Dear Valuable Guest, Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us. We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services. We hope to welcome you back in the near future. Kind regards,

2/10 Horrible

PROMILA, ELKTON

Les points faibles : Propreté, personnel et service, confort de la chambre
THEY ARE LIARS:FOOD WAS AWFUL ANDN STALE SO BREAK
I WILL HAVE TO CONTACT THEIR ORGANIZATION WHE I REACH USA THIS HOTEL SHOULD NOT BE MORE THAN2.5 STARS
Séjour de 1 nuit en avril 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
호텔은 깨끗하나 호텔 주변은 영......

10/10 Excellent

praful, london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
praful
good frenly staff good food nice servies helping on resption clean and good hotel
Séjour de 2 nuits en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a good experience. Would recommend to friends. Lot of steps to climb to get to the entrance to hotel lobby. Minor maintainence issues.
Séjour de 1 nuit en février 2018

10/10 Excellent

vaibhav, india

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel on the main road and 5 min drive from temple
very good hotel with safe parking . very clean and comfortable with all modern ammenites and good food. the staff makes a very visible effort to make you comfortable. if one is planning a visit with family and friends, the firn somnath is highly recommend
Séjour de 1 nuit en février 2018
Réponse de Akash Sharma le 22 oct. 2018
Dear Vaibhav, Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us. We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services. We hope to welcome you back in the near future. Kind regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good anbience and excellent staff
Very good experience. Restaurant is pretty good too. Only minus is the bad gym in 2nd floor. Absloutely below standard
Séjour de 2 nuits en décembre 2017
Réponse de AKash Sharma le 22 oct. 2018
Dear Guest, Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us. We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services. We hope to welcome you back in the near future. Kind regards,

10/10 Excellent

Venkatarao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Hotel was right in the middle of the city. Very close to the somnath temple. Clean room and comfy bed. Bathroom is ok.. may use little clean up. So are the towels etc. breakfast was very good with plenty of choices. And the boys at breakfast area were excellent prompt and very helpful. Enjoyed our stay.
Séjour de 1 nuit en septembre 2017
Réponse de AKash Sharma le 22 oct. 2018
Dear Mr.Vankatrao, Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us. We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services. We hope to welcome you back in the near future. Kind regards,

6/10 Satisfaisant

Rohan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expensive
No Hot Water...Asked me to pay the total payment payment in advance... Don't accept AMEX Cards... No Buffet in Dinner...So overall average...
Séjour de 2 nuits en septembre 2017

10/10 Excellent

Piyush

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel moderno, pulito, servizio impeccabile.
Hotel di recente costruzione, camere pulire, spaziose e bene attrezzate. Buon ristorante con buffet serale abbondante e conveniente. Personale efficiente e disponibile. Ottima soluzione per una sosta confortevole con uno standard qualitativo decisamente all'altezza del prezzo.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Clean and good. Staff and services was good. I will stay again.

10/10 Excellent

a gami , london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It very nice hotel and food also very good
Over roll my experience in very good and good service I will go again we I go there good room good view from room

8/10 Bien

dinesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
Good hotel only restaurant staff not good very slow on the service but food is excellent
Réponse de Nishant Anand - Assistant Front Office Manager le 18 oct. 2016
Dear Valued Guest, Greetings from The Fern Residency, Somnath I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. We thank you for your constructive feedback regarding our team member's hospitality. Your comments will serve as an added inspiration and ray of improvement to consistently maintain the high standards which you have experienced during your stay with us. We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath. With Kind Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unfortunately being close to fish market ,had bad smell in the afternoon at check in but subsided by days end.
Réponse de Nishant Anand - Assistant Front Office Manager le 18 oct. 2016
Dear Valued Guest, Greetings from The Fern Residency, Somnath I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath. With Kind Regards,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Somnath
Promised benefits given only if asked/demanded multiple times
Réponse de General Manager le 18 oct. 2016
Dear Valued Guest, Greetings from The Fern Residency, Somnath I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath. With Kind Regards, Nishant Anand Assistant Front Office Manager

8/10 Bien

Saurabh, Pune

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Experience
I stayed on 31st night in Somnath Property. The Room and facilities are really good. The food (lunch) was good, however little spice for children. For me the experience was good, however the rooms are over priced. It is a relatively new property. They also arrange for autos from Hotel to Temple (Charge INR 100/-) however you may get the return journey at INR 60/- as well. It is advisable to book the autos from Hotel initially then you can take Auto driver's number and ask him to come at specific time.
Réponse de Nishant Anand - Assistant Front Office Manager le 18 oct. 2016
Dear Valued Guest, Greetings from The Fern Residency, Somnath I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. We thank you for your gracious words regarding our team member's hospitality. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath. With Kind Regards,