Dear Mr. Patrice,thank you for sharing your opinion about your stay at the Swiss Diamond Hotel. We are glad to hear that we satisfied your overall experience with us; we will be honored to have you back here next time your travel will bring you to Lugano. Best Regards,

Dear Valued Guest, Greetings from sunny Lugano! Thank you very much for your preference and for posting a nice review about your recent visit to Swiss Diamond. We are thrilled to learn that you have appreciated your overall experience with us. We look forward to hosting you again in the near future. Sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano.

Cher Enis, Bonjour et merci beaucoup d'avoir choisi notre hôtel et pour vos commentaires! C'est un réel plaisir de lire que vous avez passé un merveilleux séjour chez nous. Toute l'équipe du Swiss Diamond Hotel est très fière d'avoir anticipé vos souhaits. Vos compliments nous encouragent à innover afin de vous offrir une expérience encore plus extraordinaire. Nous espérons vous revoir très bientôt dans notre hotel. Sincèrement, Andrea Modesti Directeur Général Swiss Diamond Lake Lugano

Dear Dragana, Good afternoon & greetings from Swiss Diamond Hotel! We would like to thank you for posting your kind feedback about your recent visit to Lugano. We are very happy that you have appreciated your overall experience here with us. We truly look forward to welcoming you again during your next stay in Ticino! Kind regards, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano

Cher M.Mathieu, nous vous remercions infiniment d’avoir pris le temps de partager votre expérience. Nous sommes ravis d’apprendre que vous ayez bien aimé votre séjour dans notre établissement. Nous ne manquerons pas de partager votre avis et commentaire avec nos collaborateurs et espérons vous accueillir de nouveau très prochainement. Cordialement, Gloria Piovan Front Office Manager

Dear Bruno, Greetings from sunny Lugano! We highly appreciate your amazing feedback following your holiday experience at the Swiss Diamond Hotel. We are delighted to discover that you have entirely enjoyed your stay with us and very much appreciate your kind comments regarding our well-maintained property, hotel facilities and the excellent service offered by the team. Our goal is to live unique moments to our esteemed guests and make their stay unforgettable. We truly look forward to welcoming you again during your next stay in Lugano. Sincerely Yours, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano

Dear Valued Guest, Warm greetings from Lugano! Thank you for posting an amazing evaluation about your overall experience here at the Swiss Diamond Hotel. We are looking forward to welcoming you soon again for another memorable stay. Kind regards, Andrea Modesti General Manager Swiss Diamond Hotel

Dear Mrs Sally,greetings from Lake Lugano! Thank you for sharing your opinion about your recent stay at the Swiss Diamond Hotel. We hope to have the chance to see you again in the next future!Kind regards,Sabrina Goffredo - Reservations Manager

Dear Mr. Arash,thank you for sharing your experience from your recent stay with us at our Swiss Diamond Hotel in Lugano.We are pleased to learn that you had an enjoyable stay.Kind regards,Sabrina Goffredo - Reservations Manager

Dear Mr. Moises,greetings from Lake Lugano! Thank you for spending your time to write your feedback about your stay, we are really thankful. We do really hope that you will have the chance to come and visit us again in the next future! Best Regards,

Dear Mr. Amir,thank you for choosing Swiss Diamond Hotel for your stay. We are glad to learn that you enjoyed it, and we do hope to have the chance to see you again on another occasion! Best regards,

Gentile Sig. Giovanni,la ringraziamo per la recensione sul suo soggiorno; siamo felici che abbia avuto un'esperienza positiva. Speriamo di darle nuovamento il benvenuto sulle rive del lago di Lugano, Cordiali Saluti

Dear Mrs. Ruth,thank you for the beautiful review about your stay at our property, it means a lot for us! We hope to have the chance to welcome you again for a beautiful experience on the shores of Lake Lugano! Best Regards,

Dear Mr. Abetare,thank you for sharing your opinion about your stay at the Swiss Diamond Hotel; we are pleased to learn that you had an enjoyable stay, and we hope to see you again in the future! Best Regards,

Dear Mr. Simone,thank you for sharing your impressions about your stay; we are very happy to learn that you enjoyed it and we do really hope to see you again in the next future! Best Regards,

Dear Mr. Michael,thank you for spending your time to share your feedback about your stay at the Swiss Diamond Hotel. We are glad to hear that we satisfied your overall experience with us. Best Regards,

Dear Mrs. Gina,thank you for sharing your feedback about your experience at the Swiss Diamond Hotel; we are pleased to learn that you had a pleasant stay. Best Regards,

Dear Mr. Luca,thank you for spending your time to write your feedback about your experience at our property. We are really thankful for the score you attributed to our services. Looking forward to welcome you again, Best Regards,

Dear Mr. David,thank you for spending your time to share your impressions; we are pleased to learn that you had a pleasant stay and we hope to see you soon in the next future! Best regards,

Dear Guest,Thank you for sharing your experience from your recent stay with us at our Swiss Diamond Hotel in Lugano.We are very pleased to read that you and your family had an enjoyable stay.Thank you for highlighting so many positive elements about our hotel. Positive reviews such as yours will always serve as a great motivation to the team.We will all look forward to the pleasure of welcoming you back in the not-too-distant future.With all our very best wishes,Best RegardsAndrea FerrariGeneral Manager

Dear Guest,Thank you for sharing your experience from your recent stay with us at our Swiss Diamond Hotel in Lugano.We are very pleased to read that you and your family had an enjoyable stay.Thank you for highlighting so many positive elements about our hotel. Positive reviews such as yours will always serve as a great motivation to the team.We will all look forward to the pleasure of welcoming you back in the not-too-distant future.With all our very best wishes,Best RegardsAndrea FerrariGeneral Manager

Dear Guest,Thank you for sharing your experience from your recent stay with us at our Swiss Diamond Hotel in Lugano.We are very pleased to read that you and your family had an enjoyable stay.Thank you for highlighting so many positive elements about our hotel. Positive reviews such as yours will always serve as a great motivation to the team.We will all look forward to the pleasure of welcoming you back in the not-too-distant future. We do not provide irons in the rooms for safety reasons and in case it is needed to iron we provide the service for our guests. With all our very best wishes,Best RegardsAndrea FerrariGeneral Manager

Dear Guest, Warm greetings from Swiss Diamond Hotel! Thank you for your preference in selecting our hotel for your holiday in Ticino and for sharing your impressions about your overall experience. We highly consider all guest comments, whether if positive or negative and all critical points are carefully analyzed and shared with the management team with the aim of improving our quality standards, therefore we are grateful for your valued support. We are happy as well to take on board any suggestions to improve our services and customer satisfaction. It is our top priority to make sure that every guest who stays here feel at ease and have an amazing and memorable experience. We hope that the positive aspects will be the lasting memory of your stay with us. We are sorry that you were not 100% satisfied on this occasion, nevertheless we hope you will allow us the opporunity of regaining your faith in the high level of hospitality we strive to offer to our guests. Yours sincerely, Andrea Ferrari General Manager

Dear Guest,We thank you for taking the time to share your experience following your stay with us. We are happy to read that you enjoyed it but still regret that your experience and feeling were not fully satisfactory.We do hope we will have the opportunity to welcome you back in the future.Best RegardsAndrea FerrariGeneral ManagerSwiss Diamond Hotel Lake Lugano

Dear Guest,Thank you for sharing your experience from your recent stay with us at our Swiss Diamond Hotel in Lugano.We are very pleased to read that you ahad an enjoyable stay.Thank you for highlighting so many positive elements about our hotel. Positive reviews such as yours will always serve as a great motivation to the team.We will all look forward to the pleasure of welcoming you back in the not-too-distant future.With all our very best wishes,Best RegardsAndrea FerrariGeneral Manager

Dear Guest,Thank you for sharing your experience from your recent stay with us.It is our constant goal at Swiss Diamond Hotel Lake Lugano to provide an excellent vacation experience to each and every one of our valued guests, hence it deeply saddened us, when we read that for you, we have not achieved our objective.While we realize that we cannot undo the experience that you had during your stay, we do hope that you will in due course provide us with another chance to welcome you back to our hotel.With all our very best wishes,Andrea FerrariGeneral ManagerSwiss Diamond Hotel Lake Lugano

Dear Guest,Thank you for taking the time to share your experience and for sharing such a beautiful picture of our place. Our team takes great pride in providing exceptional service and we are glad to hear that you enjoyed the many services our hotel has to offer.Thank you for choosing Swiss Diamond Hotel Lake Lugano and we look forward to welcoming you back in the near future.Yours sincerely,Andrea Ferrarigeneral Manager

Dear Guest,Thank you for sharing your feedback regarding your recent stay at Swiss Diamond Hotel Lake Lugano.We appreciate your feedback and hope that you will give us another opportunity to host you again in the future.Kind RegardsAndrea FerrariGeneral Manager