Hôtel près de Volcan Concepcion, Altagracia, Altagracia

« La gentillesse du personnel »

« They have great customer service❤️ »

« Il était mentionné que les enfants de moins de 7 ans voyageaient gratuitement. Lors de l’accueil, il m’a été demandé de régler la part des enfants, j’ai dû chercher le texte dans la réservation, faire une traduction afin qu’ils finissent par accepter. Ils sont bien hébergés gratuitement mais ne bénéficient pas du petit-déjeuner alors que celui-ci est inclus dans la réservation. Le personnel a été peu accueillant, à peine un bonjour, pas d’aide pour porter les valises et attente de la clé de...

« Everything was absolutly great but the way to go up is a little rough. »

« Le personnel est génial et la nourriture excellente »

« Great stay, the location very convenient and the staff was extremely friendly!!!!! »

« El hotel Pide una cancelacion por que no me presenté »

« We booked a 3 nights trip there that we will remember but not for the good reasons. You have to know that you dont really have front desk there. You are on your own and sometimes you can meet people that work there that can help you out. The lodging where you will stay are not noisy. it is hard to sleep since you can hear every sound from the jungle during the night. Also, we meet with many big spiders in our bedroom, not the ones you want to spend the night with.. Breakfast is minimum...

« I was quite disappointed with this accommodation. We were greeted by someone that spoke no english which was quite uneasy seeing as how we just arrived on the island at 6pm (sunset) and wanted to familiarize ourselves with the space. Instead as the sun went down, we were greeted by a guy with a flashlight which seemed to be telling us he was the night guard and told us to yell his name if we heard anything. He was very friendly and I could tell he had a great heart, but because there were no...