6/10 – Okay
Bethany G., Phoenix, AZ
27. Aug. 2025
Verbesserungswürdig: Sauberkeit
The housekeeping team/PM company is not keeping up with property cleaning this unit. When we arrived there were wet/musty linens in both the washer and dryer. We had to keep running clean washer cycle to get the smell out of the washer--rice cooker was full of mold. The floors had not been mopped...hair in bathroom on floor and shower. The Lanai had not been mopped and/or furniture wiped off in a while. Our feet and clothing were black after sitting out there one time. I do understand it gets dusty here as we have been many times, but this clearly had not been cleaned well in a long time. The bedroom configuration is odd. There really is nowhere to put your clothing. The bedroom closet is full of owner's items, rollaway bed, linens and a shelf blocking any hanging space and there is a tiny shelf with housekeeping linens in it with a giant chair in the corner--really leaves very little space for guests to place any of their personal items or clothing. On a positive note, the location is amazing! We have stayed at Maalaea Banyans five times now (in a different unit that was sold right before our current reservation) and love the area so that would be a trade off I suppose. We like staying in this area bc its very chill and we enjoy walking to the beach park down the street!
Bethany G.
Aufenthalt von 9 Nächten im August 2025