6/10 Satisfaisant
Thomas B.
27 août 2025
Les points forts : Propreté
I waited for a week before writing this. The place is decent and can be great for large multiple families. There were a few things that diminshed the value and when I nicely advised management of what I considered negative areas I was responded to flippantly and nonresponsively - in my opinion. There was a significant leak in shower of Unit 3 - traversing all way across bathroom floor by end of shower, there were no washcloths, the TV system was complicated to find "regular" news or shows - there were 2 windows side by side with no coverings (mini-blinds or curtains ) that allowed sun to blare in and heat up the place and afforded no privacy - the same for windows in the bathroom on street level. When I advised of this I was told they don't provide washcloths, that there were pics showing no window coverings and that I hadn't reported the leak in time for them to fix it - I do not fault them the leak as that happens but when you pay a premium amount you expect washcloths and window coverings on all windows and do not feel you should have to hang sheets over windows for privacy - considering this with the fact that the house is a few feet from the road and has a lot of early morning rush hour traffic that can be heard and it is actually 20 minutes from the lake detracts from rating the place higher - with a little attention to detail and better response to customer feedback the place could be a 4 or higher!
Thomas B.
Séjour de 3 nuits en août 2025