Intérieur

Avis sur The Fairfax at Embassy Row, Washington, D.C.

3.5 out of 5
The Fairfax at Embassy Row, Washington, D.C.
2100 Massachusetts Avenue NW, Washington, DC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 571 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 267 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1001." "

9,0/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Beau bâtiment. Chambre confortable. Système mécanique bruyant. Déjeuner vraiment très pauvre pour 25$.
Séjour de 6 nuits en octobre 2019
Réponse de HotelMgmt le 15 nov. 2019
As happy as we are that you liked our historic building and comfortable accommodations, it disappoints us that your entire stay wasn’t ideal. We hope you’ll stay again at The Fairfax at Embassy Row and allow us the opportunity to completely impress you.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
Réponse de HotelMgmt le 28 oct. 2019
Your perfect score has brightened our day, thank you! Come back soon!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le petit déjeuner de l’hôtel est vraiment très très ordinaire. Pour un hôtel de cette classe l’offre de restauration est nulle. Par contre l’hôtel est très confortable.
Séjour de 5 nuits en octobre 2019
Réponse de HotelMgmt le 29 oct. 2019
We at The Fairfax at Embassy Row appreciate your positive reiew and are glad you had a comfortable stay. We thank you for your feedback regarding breakfast and hope you will stay with us again!

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en août 2019
Réponse de HotelMgmt le 9 sept. 2019
Thank you for choosing to stay with us and for leaving a great rating! We hope it won't be long before we see you back through our doors.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel très propre, très joli mobilier, extrêmement bien placé à 3 mn à pied du métro Dupont cercle.
Séjour de 3 nuits en août 2019
Réponse de HotelMgmt le 12 sept. 2019
Thank you for the five star review. It’s wonderful to learn that you had a stellar stay at The Fairfax at Embassy Row. We’re delighted that our well-kept property and close proximity to the Metro enhanced your DC visit. We hope you’ll stay with us again.

8/10 Bien

AN, Toronto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay. Clean room, pleasant and professional staff. The Hotel is well located. I would recommend this hotel.
Séjour de 2 nuits en juin 2019
Réponse de HotelMgmt le 12 juil. 2019
We are just thrilled to have earned your recommendation, thank you! All of us here at Fairfax at Embassy Row would love to welcome you back.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé à Washington et employés très sympathiques.
Séjour de 3 nuits en juin 2019
Réponse de HotelMgmt le 12 juil. 2019
We are delighted our location worked out perfectly for your Washington, DC travels! Thank you for the feedback, we look forward to welcoming you to Fairfax at Embassy Row again soon.

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was pretty nice. Me and my husband went around 4 hours early and we couldn’t checkin but they took our luggage so we could walk around. It was close to restaurants so that makes everything easy for us. Good location. I would definitely come back.
Séjour de 2 nuits en janvier 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
The font desk staff was phenomenal. Particularly, Q. She has both professional and personal bar which makes for a great interaction.
Séjour de 4 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2020
Réponse de HotelMgmt le 16 mars 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Embassy Visit
Perfect location for our visit. Our room was very spacious and furnished perfectly! Thankful the valet attendants were understanding and allowed us multiple trips back to our vehicle. Loved the overall feel of this hotel. The breakfast was expensive for the food available on the buffet... but that is the only negative thing I have to say. We would definitely stay here again!
Séjour de 1 nuit en février 2020
Réponse de Hotelmgmt le 17 mars 2020
We appreciate your positive feedback, Tina! Please know that we price our food as affordably as possible without sacrificing the quality of our ingredients, but we know every guest's budget is different. As such, we're sorry if our rates caused you distress. That said, we're thrilled to hear that our luxurious guest rooms could provide you with nothing but comfort, and that our friendly, helpful staff could provide you with whatever you needed! We hope to see you again soon here at the Fairfax at Embassy Row, for a truly five star stay!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This is a very nice hotel in a great location. Staff is helpful and professional. My problem is with their hidden fees. They advertise overnight parking for $52 but there is an "amenity fee" of $25. All that plus taxes add up to about $90 per night.
Séjour de 3 nuits en mars 2020
Réponse de HotelMgmt le 16 mars 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. Please know that we detail all fees and services both online and in-person when asked, but we apologize if you were caught unaware. Having said that, we're happy to hear that our friendly staff and convenient location could still make your stay an enjoyable one. We hope to see you again soon, for an even better experience!

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en mars 2020
Réponse de HotelMgmt le 16 mars 2020
It is disappointing to learn that your stay wasn't as ideal as it could have been. We hope to see you again soon for an improved stay.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service! Everyone was so helpful. Great location and close to the metro.
Séjour de 2 nuits en mars 2020
Réponse de HotelMgmt le 16 mars 2020
Thank you for your kind words! We're thrilled to hear that our friendly, helpful staff and prime location could provide you with a perfect experience here at the Fairfax at Embassy Row! We hope to see you again soon, for another five star stay from start to finish!

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en mars 2020
Réponse de HotelMgmt le 13 mars 2020
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the breakfast place with options even the whole day, even though I did not use it. Also the happy hour a bit early 3 pm, would like more like 5-7 because at 3 you are probably out in your own business, that I have the chance to use however. Room was excellent, ample and lots of space to relax and work. In view of the virus, I would recommend to sanitize the TV control, phone, and tables in the room, a lot of precaution is never enough in these situation. Thanks for everything.
Séjour de 2 nuits en mars 2020

10/10 Excellent

Arturo, RedOak TX

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to just about anything we needed. Staff was great. Bartender was awesome.
Séjour de 4 nuits en mars 2020
Réponse de HotelMgmt le 10 mars 2020
Thank you for your kind words! We're thrilled to hear our kind, helpful staff could provide you with everything you needed! We hope to see you again soon, for another five star stay at the Fairfax at Embassy Row!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2020
Réponse de HotelMgmt le 9 mars 2020
Thank you for your high marks! We hope to see you again soon for an even better experience from beginning to end.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en mars 2020
Réponse de HotelMgmt le 9 mars 2020
Thank you! Your five-star rating has brightened our day and we look forward to providing a similar experience the next time you join us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020
Réponse de HotelMgmt le 9 mars 2020
We’re happy you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Séjour de 2 nuits en décembre 2017
Réponse de HotelMgmt le 9 mars 2020
We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Flott beliggenhet, men et noe slitt hotell
Fantastisk beliggenhet i byen. Gåavstand til mange av de beste severdighetene i byen og til George town, hvor det finnes mange gode restauranter og barer. Noe slitt og gammelt hotell, men vennlig personell og service. Dårlige frokostmuligheter på hotellet, men mange ok steder i nærheten hvor man kan få frokost.
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 17 mars 2020
While we're delighted that you enjoyed our wonderful location and our staff's friendly hospitality, it is disappointing to learn that our breakfast offerings missed the mark. We appreciate your helpful feedback and hope that you will return for a completely flawless experience in future!

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful old building, lovely staff, great location.
Séjour de 2 nuits en février 2020
Réponse de Hotelmgmt le 17 mars 2020
Thank you for your kind words! From our luxurious guest rooms to our chic interior design, friendly staff and prime location, everything here is here for you! We hope to see you again soon here at the Fairfax at Embassy Row, for another five star stay!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020
Réponse de HotelMgmt le 6 mars 2020
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

8/10 Bien

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
It was fine. No room service and no bar open on Sunday evenings are negatives but the staff are very helpful and friendly. Doormen and servers in breakfast room were particularly great. Location is good
Séjour de 7 nuits en février 2020
Réponse de HotelMgmt le 9 mars 2020
We appreciate your positive feedback, Jeanne! Please know we've heard your concerns regarding weekend dining and will be evaluating our hours of operation going forward to ensure we serve our guests the best we can. Having said that, we're happy to hear our friendly staff and prime location could still make your stay comfortable. We hope to see you again soon, for an even better experience!

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2020
Réponse de HotelMgmt le 4 mars 2020
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 3 mars 2020
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 Bien

MMOC, Portland, OR

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Fairfax is a genteel property in a fabulous location. I loved it. I love the wall paper, the carpeting, the art. The staff is super nice and responsive. I would say there are a couple of little things...there was caulking dried on the tub floor, little things like that which I'm only mentioning as a hotel reviewer. My husband and I both know we will stay here again!
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 3 mars 2020
We appreciate your positive feedback! Please know we've heard your minor concerns with our guest rooms and are working to rectify them as we speak. Still, we're thrilled to hear that our chic interior design, friendly staff and prime location could still make your stay a stellar one! We hope to see you again soon, for another even better experience!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 3 mars 2020
Thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future.

8/10 Bien

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My only suggestion would be to install plugs for mobile phone charging on a bedside table. I had to unplug the clock. Otherwise, it was elegant and perfectly located for the event we attended.
Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 4 mars 2020
We appreciate your positive feedback, Elizabeth! We've heard your suggestion regarding outlets and rest assured we will be working to implement this in a future renovation. Having said that, we're thrilled to hear the rest of your stay was flawless! We hope to see you again soon, for a truly perfect experience from start to finish here at the Fairfax at Embassy Row!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 2 nuits en février 2020
Réponse de HotelMgmt le 2 mars 2020
It was a delight to have you join us and we hope to impress even more the next time we host you.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It needed a better bar/lounge. That's my only suggestion.
Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 2 mars 2020
We appreciate your positive feedback! We're very open to constructive critique, but without specifics on how we can improve your dining experience, we find it difficult to know how to proceed. Still, we will be working with our staff to provide the best service possible. We hope to see you again soon, for a truly five star stay from start to finish!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 2 mars 2020
What a treat to find your near-perfect score, thank you! We hope to see you back soon.

10/10 Excellent

Anders

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fyra dagar i Washington
Jättetrevligt hotell fina rum bra personal ända negativa frukost med papptallrikar och plastbestik
Séjour de 4 nuits en février 2020
Réponse de HotelMgmt le 3 mars 2020
We appreciate your positive feedback, Anders! We’re thrilled to hear our luxurious guest rooms and stellar staff could provide you with the finest experience possible here at the Fairfax at Embassy Row! We hope to see you again soon, for another truly terrific stay!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was historic and well preserved. There were a few unfinished patches in the ceiling, and the rooms were understandably small, but very nice.
Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 2 mars 2020
Thank you for your kind feedback! We assure you that renovations are ongoing in our property, and any imperfections you may have seen will be addressed shortly. Having said that, we're happy to hear that our classical design and decor could make your stay supremely relaxing! We hope to see you again soon, for an even better experience!

10/10 Excellent

Pkd, Acton, MA

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service, services such breakfast, free wine and dinner
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 2 mars 2020
It's an honor to receive your praise! From our friendly staff to our delectable on-site dining, everything here is here for your care and comfort! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 Bien

Tina, Washington DC

Les points forts : Propreté et personnel et service
Loved the room. But there are no microwaves.the fridges are small also.
Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 2 mars 2020
Thank you for your kind feedback! Please know if you desire any additional amenities in your room, you may contact the front desk and we will do everything in our power to provide you with what you need. That said, we're glad to hear our luxurious guest rooms could provide you with an otherwise pleasant experience! We hope to see you again soon, for an even better experience from check-in to check-out!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I liked the location and the restaurant in the hotel. The room was clean and the bed was comfortable. The staff members were not always focused on the guests.
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 2 mars 2020
We appreciate your positive feedback! Please know it's never our intention to provide anything less than five star service, so it's disappointing to hear that our staff let you down. Rest assured we will be working closely with our team to ensure they provide not only the kindest service, but also the most attentive going forward. That said, we're thrilled to hear that our prime location and delightful in-house dining could still make your stay a convenient one! We hope to see you again soon, for another even better experience!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de HotelMgmt le 28 févr. 2020
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

6/10 Satisfaisant

ahmetdemir, cleveland ohio

Voyage en groupe, Voyage d’affaires
Les points faibles : Équipements
Receptionist charged extra $25.00 for room wi-fi, water and kettle coffee. But I didn't see water and kettle at room. When I reserved this hotel from your web page, It says wi-fi is free.
Séjour de 1 nuit en février 2020
Réponse de HotelMgmt le 27 févr. 2020
We're sorry to hear your stay wasn't as relaxing as it could have been. However, to be perfectly clear, our complimentary Wi-Fi is one of the many services provided for our guests by our small Guest Amenity Fee. The complimentary coffee we offer can be found at The Market, for those who wish to partake. Both are detailed online and in-person when asked, but we're sorry to hear this wasn't readily apparent to you. We hope you'll consider staying with us again soon, for a more enjoyable and informed experience from start to finish.

10/10 Excellent

Kim, Atlanta

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel had friendly and helpful people. Great location.
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 27 févr. 2020
Thank you for your kind words! We're delighted to hear that our friendly, helpful staff and prime location could make your stay both comfortable and convenient! We hope to see you again soon, for another five star stay here at the Fairfax at Embassy Row!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2020
Réponse de HotelMgmt le 26 févr. 2020
We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en février 2020
Réponse de HotelMgmt le 26 févr. 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 Excellent

Rebecca, Washington, DC

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great rooms and excellent service. Staff was really helpful and friendly
Séjour de 3 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en février 2020
Réponse de HotelMgmt le 25 févr. 2020
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful!!!! Great service and great food.Centrally located on dupont circle.Leave the car parked and walk!
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 25 févr. 2020
Your praise means the world to us! From our friendly staff to our prime location and delectable in-house dining, everything here is here for you! We hope to see you again soon, for another perfect stay here at the Fairfax at Embassy Row!

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 25 févr. 2020
Thank you for visiting! We are grateful for your star-rating, please come back soon.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Just your basic hotel. More of that old classical feel. But my room was outdated. TV was old and the picture quality was crap. Room had dust on the phone and lamps. Carpet was old and had randomly patched pieces lol
Séjour de 3 nuits en février 2020
Réponse de HotelMgmt le 25 févr. 2020
We're truly sorry to hear that your stay wasn't as comfortable as it could have been. Please know if you are dissatisfied with your accommodations for any reason, you may contact the front desk and we will do everything in our power to make things right, even if it means moving you to a new room. We hope you'll consider staying with us again soon, for a more enjoyable experience from beginning to end.