Hotel Waterloo

« The hotel rooms could use refurbishing, they are outdated and worn. The location worked well for me while in town. The staff were great and very helpful. I stayed 3 nights and never received an option to have my room cleaned, I had to empty my own garbage. The Brew Brothers restaurant was good. »

« We found ants everywhere, including in the beds. The price of the hotel was alot more expensive than most places. We had a room with 3 beds and that was nice. »

« You really couldn't ask for a friendlier staff. We stay here often as it is a halfway point for a frequent trip. The breakfast they offer is very good and they have the best coffee! »

« Excellent for business travel »

« Wonderful hotel, very nice bar tender and wonderful drinks. Especially enjoyed the full old world decor. Only downside was the air system in the room I was in was a little loud as it had a large duct. But I will take heat and cool over sound. »

« My son and I stayed 6 nights in an accessible room. The website mentions that you have to request housekeeping during longer stays, but even when we did, we found the service a bit unpredictable. There was no niche or shelf for toiletries in the shower, which was inconvenient. Of the five staff members I spoke to during the visit, only one graced us with a smile while we were there. The breakfast was ok, but only one day offered scrambled eggs and sausage; the biscuits and gravy on the other...

« Great staff! »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« très bon hotel »

« The property was very welcoming to our dog. The family that I encountered on the way to the pool said the pool gave them a horrible rash The couch in one of the doors in the room had extremely questionable stains Upon checkout the hotel double charged the credit card for the dog resulting in having to dispute The room itself was very pretty the view is very nice aside from the cleanliness issues I mentioned I don't think much needs to be done to raise it to a very acceptable place to stay...

« Clean room, great restaurant, excellent location. »

« Excellent... »

« They didn't clean our room 3 days in a row. When asked, the front desk clerk said "sorry, we are short staffed so we only clean rooms that were checking out." There is a note in the rooms stating they will clean rooms every other day to conserve natural resources. The fire alarm activated at 3AM due to a malfunction in the pool's mechanical room. The next night the fire alarm activated at 10PM & then again at 11PM, due to the same issue as the previous night... »

« The staff needs to wear proper attire, the front desk person was not wearing any under clothing with a white t-shirt, she appeared to just get out of bed. There was a smell of marijuana at the front entrance. »

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »

« Very Nice Property. Everything is Great »

« L'accueil jovial et employés serviables »

« Luxury hot tub. »