Chambre Standard, 2 lits doubles, non-fumeur

Avis sur Hampton Inn Columbia-I-26 Airport

2.5 out of 5
Hampton Inn Columbia-I-26 Airport
1094 Chris Dr, West Columbia, SC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 450 avis sur 986." "
Note des voyageurs de 8 (Bien), d’après 296 avis sur 986." "
Note des voyageurs de 6 (Satisfaisant), d’après 127 avis sur 986." "
Note des voyageurs de 4 (Médiocre), d’après 57 avis sur 986." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 986." "

8,6/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

François-Bernard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très pratique pour passer une nuit, près de l'autoroute mais tranquille.
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 22 avr. 2024
Bonjour François-Bernard, Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel pratique pour passer une nuit et apprécié sa proximité avec l'autoroute tout en étant tranquille. Votre confort et votre tranquillité sont des priorités pour nous, et nous sommes heureux que notre emplacement ait répondu à vos attentes. Si vous avez besoin de quoi que ce soit pour rendre votre prochain séjour encore plus agréable, n'hésitez pas à nous le faire savoir. Nous vous remercions d'avoir choisi notre hôtel et espérons avoir le plaisir de vous accueillir à nouveau lors de vos voyages futurs !

8/10 Bien

Pascal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good spot to stay if you go to Augusta National golf club
Séjour de 2 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 14 avr. 2024
Dear Pascal, Thank you for your positive feedback. We're glad to hear that our location served as a convenient base for your visit to the Augusta National Golf Club. We strive to provide a comfortable and accessible experience for all our guests, especially those attending such prestigious events. We look forward to welcoming you back during your next golf outing or any future trips to the area.Sincerely,

6/10 Satisfaisant

Andre

Voyage en couple
Les points forts : Propreté et personnel et service
Malheureusement il n'y avait pas d'eau chaude le 19 janvier au matin
Séjour de 1 nuit en janvier 2022

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de CC - Guest Relations Manager le 20 mai 2024
Hi David! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

8/10 Bien

Kenneth Randall Cochran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de CC - Guest Relations Manager le 17 mai 2024
Hi Kenneth Randall Cochran! Thank you for leaving us a rating. I hope that we were able to provide you with a comfortable and pleasant stay. For any feedback or suggestions, please do not hesitate to reach out to us and let us know.

6/10 Satisfaisant

Elizabeth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The floor in the room and the overall bathroom were not as clean as they should have been. The ceiling in the bathroom was peeling and flaking off. Also the fabric chairs in the lobby area were stained and appeared dirty. No outdoor seating. Breakfast was good.
Séjour de 3 nuits en mai 2024
Réponse de CC - Guest Relations Manager le 7 mai 2024
Hi Elizabeth. We apologize for the cleanliness issues you encountered during your stay, as well as the condition of the bathroom ceiling and lobby chairs. Maintaining a clean and well-maintained environment is essential to us, and we regret that we did not meet your expectations in these areas. Your feedback is valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure that necessary improvements are made. Regarding outdoor seating, we appreciate your suggestion and will consider it as we continue to enhance our amenities for our guests' comfort. We're glad to hear that you enjoyed the breakfast, and we hope that the positive aspects of your stay outweighed the negatives. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de CC - Guest Relations Manager le 7 mai 2024
Hi Tom! I am very pleased that you left us a positive survey rating. This means so much to us at it shows that you had a satisfactory experience and that our hard work has paid off. Thank you so much, and we hope to see you again soon!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de CC - Guest Relations Manager le 6 mai 2024
Hi Heather! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Médiocre

Artica Davis Lionel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 3 mai 2024
Hi Artica Davis Lionel! Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about.

6/10 Satisfaisant

Kerri

Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 24 avr. 2024
Dear Kerri,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We always strive to provide a great experience to our guests, so please let us know if you have any feedback or suggestions that can help us out. Your feedback is very important to us and we can assure you that we will use it to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Satisfaisant

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Il n’avait pas ma réservation dans leurs systèmes, ça été un peu compliqué
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 17 avr. 2024
Bonjour Mario,Nous vous remercions d'avoir partagé votre expérience et nous nous excusons pour les inconvénients rencontrés concernant votre réservation. Nous comprenons que de tels problèmes peuvent être frustrants et nous nous efforçons de garantir que toutes les réservations sont traitées avec précision et efficacité. Nous allons examiner nos processus pour éviter que de telles situations ne se reproduisent à l'avenir. Nous espérons avoir une autre occasion de vous accueillir et de vous offrir une expérience sans faille. Merci encore de nous avoir fait part de vos préoccupations.Sincèrement,

10/10 Excellent

James

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly and confort.
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 10 avr. 2024
Dear James, We're thrilled to hear that you found your stay with us to be clean, friendly, and comfortable. Providing a welcoming and well-maintained environment for our guests is a top priority for us, and we appreciate your positive feedback. Your satisfaction is our ultimate goal, and we're delighted that you had a pleasant experience during your time with us. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to the opportunity to host you again in the future.Sincerely,

10/10 Excellent

Rebecca, Titusville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de MP - Guest Relations Manager le 8 avr. 2024
Hello Rebecca, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Satisfaisant

susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Toilet didn’t flush got in late. Told staff at check out.
Séjour de 1 nuit en avril 2024
Réponse de CC - Guest Relations Manager le 5 avr. 2024
Dear susan,We apologize for the inconvenience you experienced with the toilet during your stay. It's regrettable that you had to encounter this issue, especially after arriving late. Your feedback is essential, and we will address this matter with our maintenance team to ensure such issues are promptly resolved in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you during any future stays.Sincerely,

10/10 Excellent

Cecilia

Voyage en famille
Polite, professional, comfortable stay.
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 2 avr. 2024
Hello Cecilia, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 2 avr. 2024
Hello Ashley, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

6/10 Satisfaisant

Judith

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 2 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 31 mars 2024
Hello Judith, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good breakfast with a lot of options. Comfortable beds and a clean room. Staff was friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 31 mars 2024
Hello David, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Fujiwara

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 15 mars 2024
Hello Fujiwara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good room and good price.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 10 mars 2024
Hello Jennifer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bien

Beth

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is conveniently located, the staff is friendly and helpful and the bed was comfortable. There are several dining options within an easy walk and the breakfast area was well stocked and clean.
Séjour de 1 nuit en mars 2024
Réponse de MP - Guest Relations Manager le 10 mars 2024
Hello Beth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Bien

SHREESHA

Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 24 mars 2024
Hello Shreesha, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bien

laurin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It had everything we needed for a one night stay. The staff were friendly and our room was very clean and secure. The room was small but that was fine for us. The linens were nice and soft. That’s a deal breaker for me. We were in town for a concert and I the rates were much better than anything I could find right downtown. It was a quick and easy drive to the stadium.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 2 mars 2024
Hello Laurin, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Jason

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 2 mars 2024
Hello Jason, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Horrible

CHIFFON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I reserved a king size room but instead they gave me a queen. Went to the front desk and she stated she don't know how it got changed. They couldn't give me another room because they were sold out. The heat nlew out cold air before it even got hot
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 26 févr. 2024
Hello Chiffon, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Horrible

Savannah

Les points forts : Équipements
Staff upon entrance was not welcoming. The hotel smelt like cigarettes and weed immediately walking in. Bed had hairs in it and there was Swedish fish candy on the ground. We were not informed that our room shared a door with someone and tried to be double charged after requesting another room because we were uncomfortable with the men we could hear from our room next door. The second room was equally as unclean as the first. The main complaint is that the hotel staff tried to charge double after we decided that night we were going to move hotels due to lack of hotel staff and cleaning to help us
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 26 févr. 2024
Hello Savannah, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 20 févr. 2024
Hello Gary, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bien

peter

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de MP - Guest Relations Manager le 21 févr. 2024
Hello Peter, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bien

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 21 févr. 2024
Hello Kimberly, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bien

Sandra

Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 20 févr. 2024
Hello Sandra, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

tara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff especially Alicia were great, friendly and accommodating.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 18 févr. 2024
Hello Tara, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Bien

Sidney

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 17 févr. 2024
Hello Sidney, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bien

Thomas

Voyage en famille
Les points forts : Personnel et service et équipements
Very small space. Been to better Hampton Inns.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 17 févr. 2024
Hello Thomas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Bien

daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Quiet area and clean. Convenient to hwy.
All in all the stay was great.. bed was comfortable but room was kinda small for the price… Room could use some updates and paint peeling off the ceiling in bathroom. Room was clean and continental breakfast was amazing, well above average for a standard breakfast.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 7 févr. 2024
Hello Daniel, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

LISA

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 6 févr. 2024
Hello Lisa, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 Excellent

Vernon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My Stay 26 Jan 24
A clean comfortable bed and room is all I need and that’s just what I get every time I stay at a Hampton Inn.
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 28 janv. 2024
Hello Vernon, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 Satisfaisant

Ken

Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 27 janv. 2024
Hello Ken, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Satisfaisant

Terry

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed in Service
The showerhead in the bathroom is made for people under 6 foot tall even though there were more than 18 inches above the showerhead, they could’ve raised it up. Stay two nights and they did not come in and make the bed or check for towels between nights.
Séjour de 2 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 20 janv. 2024
Hello Terry, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another Pleasant Visit!!
Accomadations were very good. Even though we couldn't get a bottom floor, we were close to the elevator. House- keeping was there to assist us without bothering us. Front desk was prompt and the breakfast was warm food and in good supply. We will be back.
Séjour de 2 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 16 janv. 2024
Hello Peter, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bien

william

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Nice staff, but tired property
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 13 janv. 2024
Hello William, Thank you for taking the time to share your comment regarding our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Rose Royce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very courteous. I was able to do the online check-in and only had to do a quick stop at the front desk. I loved it and will return!
Séjour de 1 nuit en décembre 2023
Réponse de MP - Guest Relations Manager le 1 janv. 2024
Hello Rose, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good turn out
My stay was great. The room was really clean and the associates were awesome. I only had one problem(my dad was locked in the bathroom). The door was already damaged(we didnt know) so when he closed the door it locked him in there. The associates were quick to act and resolve the problem. He has a heart monitor so we were worried but after 30 min he was qble to come out and after a room switch qll was well the rest of the night.
Séjour de 1 nuit en décembre 2023
Réponse de MP - Guest Relations Manager le 19 déc. 2023
Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bien

Susanna Nester, Chesapeake City

Voyage en famille
The only reason I gave a 4 overall is because of the harsh toilet paper. Feels like sandpaper. No need for this.
Séjour de 2 nuits en décembre 2023
Réponse de MP - Guest Relations Manager le 13 déc. 2023
Hello Susanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Ricky

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
This is a very nice property. Close to the airport. First time visiting Columbia l. SC. Very nice…staff is extremely friendly.
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 13 déc. 2023
Hello Ricky, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 13 déc. 2023
Hello Lori, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bien

Shannon

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Outdated decor
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 13 déc. 2023
Hello Shannon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Médiocre

Kristine

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Very tired property. Below par for Hampton Inn. Building needs updates. Hallways were dark and dated. Parking was very limited - had to park in very back lot and didn't feel safe walking to front entrance.
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 21 nov. 2023
Hello Kristine, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bien

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was clean, the bed was comfortable, and the waffles tasted good. I have no complaints. I will not hesitate to get a room here again.
Séjour de 5 nuits en novembre 2023
Réponse de MP - Guest Relations Manager le 21 nov. 2023
Hello Kevin, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff at Hampton Inn in Columbia, SC (near airport) - were so so great...courteous, responsible, pleasant. Thank you
Séjour de 2 nuits en novembre 2023
Réponse de MP - Guest Relations Manager le 21 nov. 2023
Hello Christina, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Horrible

lisa

Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 13 déc. 2023
Hello Lisa, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.