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Avis sur Mountaineer Inn

2 out of 5
Mountaineer Inn
270 Handle Rd, West Dover, VT

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 207 avis sur 289." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 289." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 289." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 289." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 289." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

2/10 Horrible

Matthew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Made a reservation for 2 nights, they charged my card in full. When we got there the place was completely closed, not a single guest or staff at the property. No call backs, no support from the property or Expedia. Am being told we can’t get a refund because that’s the policy.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sadie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved that this is a legit old ski lodge and still has the feel while having modernized what needed to be. Loved it here.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Stephen, Branford

Voyage en groupe
Les points forts : Propreté
Super easy access to mount snow. Adequate breakfast. Clean rooms.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great value!
Séjour de 2 nuits en avril 2024

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Rudy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything was very convenient and everyone was very nice
Séjour de 1 nuit en avril 2024
Réponse de EmmaRose Grover | General Manager le 8 avr. 2024
Dear Rudy,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that we took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great little motel so close to Mt. Snow. Front desk was so accommodating.
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 4 avr. 2024
Dear Melanie,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that we took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

2/10 Horrible

hillary

Voyage en famille
I will be making a formal complaint. The hotel room was moldy and the room smelled like mildew. The gusts ran up and down the hallways until all hous of the night. Not allowing for rest and relaxation. When asked the guests continued to let children and themselves run wild. No sleep. The walls are so thin we did not sleep as the man who kept us up talking all night then snored all night. Where was the staff? This was a really bad experience now we have not slept. I’m. Still hearing the man snore and kids have begun to run wild down hallway again.
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 31 mars 2024
Dear Hillary,Thank you for taking the time to write a review for us. We’re so sorry to hear that noise from other guest made your stay less than excellent.I am sorry to hear that you did not see the text message and email communications or the signs posted around the hotel explaining that the front desk does close at a certain hour, but that there is an after hours number you can contact with any issues.We hope to welcome you for another visit to our property.

8/10 Bien

Evan, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de EmmaRose Grover | General Manager le 31 mars 2024
Dear Evan,Thank you for choosing the Mountaineer Inn, and taking the time out to share your experience. All of us are delighted that we could ensure a clean and comfortable stay during your visit. Our goal is always to exceed your expectations.Thank you once again for your stay and your feedback. We look forward to welcoming you back!

10/10 Excellent

Jakub

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 29 mars 2024
Dear Jakub,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Max

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient check in and location to the mountain was prime
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 29 mars 2024
Dear Max,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 Médiocre

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We checked in without an issue. We then went out for dinner and 1.5 hours later we returned and there was no parking due to multiple vehicles taking up two parking spaces. We informed the desk staff and staff told us there was nothing they could do be all the guests were intoxicated. They told us we needed to park on a dirt road off property. Unacceptable
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 17 mars 2024
Dear Brian,I'm sorry that this happened. Unfortunately, parking space in the main parking lot is limited, as is mentioned in your pre-arrival texts and emails. When the parking lot is full, we do direct people to park in the overflow parking area we have next door so that they are still able to safely park their cars.

4/10 Médiocre

Erwin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The motel was fine and would recommend it EXCEPT they don’t offer receipts. Stayed for a work event and called multiple times asking for a receipt, answer kept changing and finally they don’t offer receipts-that was problematic for expense report for work. How is that possible?
Séjour de 1 nuit en février 2024

10/10 Excellent

Shujie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, new and clean rooms.
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 29 mars 2024
Dear Shujie,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Satisfaisant

kristi

Les points forts : Propreté et personnel et service
Cute place, small rooms, hot sauna, comfortable bed, literally across the street from mount snow. For the price it’s a good place. The breakfast was just ok. The game room meant pool, foosball.. no board games. Hot tub had a TON of chlorine. No hand soap in the room so I used the body wash from the bathtub. Cute sitting areas
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Kristi,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I'm so sorry to hear that you were not able to enjoy all of the board games and puzzles that we have upstairs in the family room. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Tom

Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 4 avr. 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Jack,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Charles

Les points forts : Propreté et personnel et service
everything was fine except the noise transmission between rooms
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Charles,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I am so sorry to hear that other guests did not respect quiet time hours. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Jacki

Voyage en famille, Voyage en couple
Les points forts : Personnel et service et équipements
Family room beautiful and comfy, breakfast and desk times kinda short, cozy queen room very cozy!! 2 stairs up to bathroom. Location was great for Mt Snow!!
Séjour de 1 nuit en mars 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Jacki,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 Horrible

Arkadzi

Séjour de 2 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 29 mars 2024
I noticed a negative star rating, as the hotel has been inundated with positive reviews lately, we would love more feedback on your experience.

8/10 Bien

Stephen Paquette

Voyage en famille
The inn was located near to all the places we visited in the area. Staff was polite and very helpful. As I am 6’3” tall, the bed was a little too low to the floor
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Stephen,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is right at the base of Mt Snow so location is amazing. This is an older property but well maintained with tons of charm.
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear AndrewThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Michele

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute and quaint!
Cute and quaint inn. Easy check in, check out. Super close to Mount Snow! Great communication with the staff. Clean room & bathroom, just a little small. But the common area, game room area and dining area, all with fireplaces, make up for it. And the continental breakfast was a plus!
Séjour de 2 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Dear Michele,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that we took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Norton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 13 mars 2024
Norton, We are so happy to hear you enjoyed your stay. We look forward to welcoming you back again!

10/10 Excellent

brock A

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 24 févr. 2024
Dear Brock,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Allan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 24 févr. 2024
Dear Allan,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent room close to Mt Snow
Heated bathroom floors, heated towel rack! Do I need to say more! We stayed in one of the end suite rooms. They have done a great job of updating this room. Shower was great, gas stove kept the room cozy. Two suggestions, plusher towels and bath robes would just put it over the top. Staff was friendly and helpful. Free breakfast was nice. Being a 1/4 mile from one of the lifts at Mt Snow is a bonus. I will take this room over many more expensive ones.
Séjour de 2 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 24 févr. 2024
Dear Jamie,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that our staff took such wonderful care of you and made you feel so valued. I am so glad to hear you enjoyed your stay in our suite. We look forward to hosting you again soon for another fantastic experience.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de EmmaRose Grover | General Manager le 24 févr. 2024
Dear Richard,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Maggie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location!
Great location. Super friendly staff. Decor was updated. Common areas were very nice as well!
Séjour de 2 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 19 févr. 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations! I am glad to hear our staff made you feel so welcome. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Stephen,Thank you for taking the time out to share your experience. All of us are delighted that we could ensure a clean and comfortable stay during your visit. Our goal is always to exceed your expectations.Thank you once again for your stay and your feedback. We look forward to welcoming you back to the Mountaineer Inn soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ski get-a-way
Great stay. Location is so convenient to mountain. Receptionist was very pleasant and explained all the basic details (door, Wi-Fi, breakfast, etc…). The Kurig in the lounge was great for a late night cup of coffee. Breakfast was simple but perfect for before skiing.
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Satisfaisant

Skender

Séjour de 3 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Thank you for taking the time out to share your experience. All of us are delighted that we could ensure a clean and comfortable stay during your visit. Our goal is always to exceed your expectations.Thank you once again for your stay and your feedback. We look forward to welcoming you back to the Mountaineer Inn soon.

8/10 Bien

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very nice both inside and out. The bedroom, family room with fireplace and dining room were clean, warm and cozy. We specifically enjoyed the staff who were friendly and accomodating.
Séjour de 3 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Dear Mason,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that our staff was able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Cheryl

Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Dear Cheryl,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Mason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good spot 3 mins away!
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 18 févr. 2024
Dear Mason,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Theresa, Somerville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall, my stay was very good. Room clean and comfy, but too warm.
Séjour de 2 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 13 févr. 2024
Dear TheresaThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Dominick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 13 févr. 2024
Dear DominickThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

6/10 Satisfaisant

Lillian

Les points faibles : Personnel et service
Disappointed in The Mountaineer this year
We have enjoyed The Mountaineer in the past but the new management is lacking. Breakfast was poor. Pastries and muffins were stale and the milk was not fresh either. No hot food. We had an ice bucket, but were told there was no ice. Strange algorithm charged us double for one of our three mid-week nights. I assumed this was an error but got no satisfaction when I spoke to the manager. I will not be able to recommend this hotel to my friends and I will not return.
Séjour de 3 nuits en février 2024
Réponse de EmmaRose Grover | General Manager le 19 févr. 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of your stay. Reviews like these give us an opportunity to address areas of improvement as we aim to provide all of our guests with a high-quality experience.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 12 févr. 2024
Dear ChristopherThank you for taking the time to share your experience with us. All of us are delighted that we could ensure a clean and comfortable stay during your visit. Our goal is always to exceed your expectations.Thank you once again for your stay and your feedback. We look forward to welcoming you back to the Mountaineer Inn

6/10 Satisfaisant

Christina

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient location
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 19 févr. 2024
Thank you for taking the time out to share your experience. All of us are delighted that we could ensure a clean and comfortable stay during your visit. We are so glad to hear that you enjoyed your accommodations. Thank you once again for your stay and your feedback. We look forward to welcoming you back to the Mountaineer Inn soon.

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Retro
Great location to slopes, good continental breakfast, super friendly staff and very clean but as mentioned in other reviews, very thin walls so bring ear plugs if light sleeper.
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear Jeffrey,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I am sorry to hear that other guests were not respectful of our quiet time hours. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ismael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place .
Séjour de 1 nuit en février 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear Ismael,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Gail, Schoharie

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear Gail,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Douglas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear Douglas,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Yi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best ski in ski out hotel for mt snow. Stay here every time I come to mt snow. Staff is super friendly. Large common area.
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear YiThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations! I am glad to hear our staff were so friendly! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de EmmaRose Grover | General Manager le 8 févr. 2024
Dear Jeffrey,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the [surrounding sightseeing] and [shopping locations]. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property but our stay was nice. One negative is that you can easily here people in other rooms.
Séjour de 3 nuits en janvier 2024
Réponse de EmmaRose Grover | General Manager le 27 janv. 2024
Todd,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I do apologize that other guests were not so quiet. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Ernesto, Tenafly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, I would have no qualms about staying at the Mountaineer Inn during future trips to Mt. Snow. This property is well maintained and the rooms are exceptionally spacious. The staff are friendly and very accommodating, though having a second person on hand during breakfast would be helpful. Breakfast was ho-hum; would love it if they added some additional protein options--yogurt was available--such as hard boiled eggs, microwaveable pre-cooked omelets, as well as things like pre-cooked pancakes, waffles, or a waffle iron with batter. (I know the inn advertises a continental breakfast and that these items technically fall outside this category, but it wouldn't take much effort to up their game in this way.) The outdoor hot tub is large and I was glad to see that it had been repaired in time for our stay. The hot tub cover is somewhat unwieldly and may require two adults to remove it.
Séjour de 1 nuit en janvier 2024
Réponse de EmmaRose Grover | General Manager le 27 janv. 2024
Dear Ernesto,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Alyssa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Mt Snow entrance. MOOver picks up out front too. Lots to do on the property (books, games, hot tub) and many hang out spots throughout the common areas. Nice morning continental breakfast. They also have an area to store your gear. Would stay again!
Séjour de 2 nuits en janvier 2024
Réponse de EmmaRose Grover | General Manager le 27 janv. 2024
Dear Alyssa,Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that you were able to take advantage of the common areas and all other amenities The Mountaineer Inn has to offer. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de EmmaRose Grover | General Manager le 27 janv. 2024
Dear Mark,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.