Hôtel près de West Malling Golf Club, West Malling, West Malling

« Das Zimmer an sich war gut, leider funktionierten weder die Nachtischlampen, noch das HDMI Kabel, das aus der Wand hing. Das Frühstück war super. »

« No complimentary breakfast, was told by staff it was £12 per head, free parking, room in desperate need of renovation, very dated and very tired. Room was very clean »

« Room is very nice, clean, good facilities, comfy bed »

« Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

« OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

« The place is just lovely, and the staff extremely nice. Special congratulation to Marc who manages everything in a professional way and with a smile. »

« Pleasant staff. Warm, clean room »

« On a passé une nuit dans cette hôtel. La chambre était top. Un des hôtel où on a le mieux dormi durant notre road trip au Royaume Uni. Si je dois donné un point négatif ce serait la salle de restauration que je n’ai pas trouvé très chaleureuse. Mais c’est un détail. »

« Tout etait bien »