Hotel West Monroe

« The staff is wonderful! Rosalyn was especially helpful and kind! I stayed with my son who is a wheelchair user, in a regular double room (non wheelchair accessible). He was able to use the toilet/sink fine. There was no space in the room to do anything but go straight or backwards with his wheelchair, but we made it work. The beds are very high and that was issue for him. Breakfast was good with actual food (eggs, sausage, potatoes, gravy, biscuits, waffles). The dryer in the guest laundry room...

« Candace was very good at her job. Took care of us and from our observation, everyone else!! »

« I don’t usually give reviews but Hamilton House was truly exceptional. The rooms are incredibly clean. There are plenty of towels and toiletries. Breakfast is prepared fresh….no powdered eggs or cereal. You will feel like you’re at home only better! Highly recommend! »

« Great hotel. Easy parking and good breakfast »

« The breakfast crew was so nice! It was easy and check in was easy! »

« dirty rooom hotel »

« Great place! Clean with great details on everything. Great location with plenty of restaurants within a walk »

« Great location and the staff is amazing!! I enjoyed my stay. »

« I was disappointed in the condition of the property for the price per night. I paid $263 (after fees and taxes) The room was clean but threadbare. The bed linens were nice but the towels were clean but threadbare. No grab bar in the tub. The TV did not get a signal and the door did not close properly. Also, the exterior door was unlocked 24/7 and I was the last room on the first floor near that door. I did not experience the breakfast area. Not a "Comfort" visit. »

« It seemed like a good deal when looking at the price but the room was pretty beat up and there are no amenities. Like you can't even get coffee in the lobby and no coffee maker in the room, and for a longer stay hotel, there are no plates, silverware, or anything available to support a longer stay. The furniture and walls are really beat up so be prepared for it looking pretty old. It is clear that management has not put a lot of care into the building for quite some time. After a red eye...

« The heater didn't work in the room and the bed had bed bugs I ended up leaving the same night due to the bedbugs being visible on the bed I didn't want to bring them back home I hope I didn't but the room smelt like bleach upon entering it was clean but had smoke stains on the walls and tub was rusted old tissue left in the room aswell as the toilet water was brown I 100% do not recommend staying here »

« The front desk does a great job! I’ve stayed at this hotel several times and always received excellent service. »

« Staff was nice. Bed was comfortable. Wasn’t a five star hotel but the price was great. The room was clean and quiet. Had a microwave and fridge. Check in was quick. Had no complaints! »

« The room conditions are poor. There are cigarette burns in the blankets, the room doors aren't floor length approximately half an inch off the ground. The toilet sets do not fit the toilet. The outside of the property is unkept and the guest just hang out outside of the property. The towels are stained, not full sized and the rooms have a smell. »

« No pets parking was ok »

« Nice stay »

« First time staying here. The staff was very helpful with recommendations on where to find good food. Also, very helpful with small things going on in the room »