Soins corporels, soins d'aromathérapie, massages aux pierres chaudes
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Avis sur Wood Hall Hotel and Spa

4 out of 5
Wood Hall Hotel and Spa
Trip Lane, Linton, Wetherby, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 155 avis sur 222." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 222." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 222." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 222." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 222." "

9,2/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Freda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
relaxing stay
Séjour de 1 nuit en mai 2024
Réponse de Nick Hardy, Hotel Manager le 21 mai 2024
Dear Freda,Many thanks for taking the time to leave your rating.I'm pleased you enjoyed your visit and had a relaxing time with us.I hoper we can welcome you back soon.Kind RegardsNick

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would like to thank the staff for calling to let me know I left my contact lenses behind in the room after check out and for putting them to one side for collection. Reception asked me if I was local otherwise they were offering to post them back to me. Thanks
Séjour de 1 nuit en mai 2024
Réponse de Nick Hardy, Hotel Manager le 9 mai 2024
Dear Anthony,Many thanks for taking the time to leave your review.I'm pleased to learn the team contacted you promptly and arranged for your items to be returned.I hope we can welcome you back to Wood Hall soon.Kind RegardsNick

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the quiet location , every member of staff we spoke to were fantastic & couldn’t do enough for us. Food fabulous. And the hotel even had laminated sheet for 3 different walks of different lengths around the property acreage. My wife loved her treatment from the spa. Only slight issue was around 2-4.30pm at busy times in spa there isn’t enough loungers or space & only place to sit is in spa reception. Wasn’t a major issue as we redressed & went for a walk around area then came back & it was fine .
Séjour de 1 nuit en avril 2024
Réponse de Nick Hardy, Hotel Manager le 3 mai 2024
Dear David,Many thanks for your review and feedback.I'm pleased to read you enjoyed your stay and your wife particularlly enjoyed her spa treatment.I hope we can welcome you back soon.Kind RegardsNick

10/10 Excellent

Natalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for my birthday 4th - 6th April and we had such a wonderful time. We had a double room which was spacious clean, and came with a lovely a view over the Estate. The breakfast was wonderful with lots of choice. I especially liked leaf tea which you dont get everywhere. All of the staff provided us with fantastic service. Little touches such as a hand signed welcome letter, a happy birthday note with a box of chocolates left for me on my birthday, and a bag with water and snacks for the journey home, all made our stay extra special. Thank you for such a wonderful stay.
Séjour de 2 nuits en avril 2024
Réponse de Nick Hardy, Hotel Manager le 12 avr. 2024
Dear Natalie,Many thanks for your review and feedback.I'm pleased to read the team looked after you well and you enjoyed your stay at Wood Hall.I hope we can welcome you back soon.Kind RegardsNick

10/10 Excellent

Neil Garnett

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nick Hardy, Hotel Manager le 20 févr. 2024
Dear Neil,Many thanks for your review.I hope we can welcome you back to Wood Hall soon.Kind RegardsNick

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent caring staff, From Check in to Sorting final bill. Outstanding customer service. Comp Proseco or Tea / Coffee on arrival. Room (29) Excellent, great bed, view, bathroom and shower (twin sinks). Spa good, just one wet steam room but spotlessly clean. Pizza dinner in bar very good, Excellent G&T. Breakfast included and outstanding. Even given a snack bag with nibbles for journey home. No hesitation in recommending this excellent hotel. Well Done..
Séjour de 1 nuit en février 2024
Réponse de Nick Hardy, Hotel Manager le 9 févr. 2024
Good Morning,Many thanks for your review and taking the time to provide your comments.I'm pleased to read you enjoyed your visit to Wood Hall and the team looked after you well.I hope we can welcome you back to Wood Hall in the future.Kind RegardsNick

8/10 Bien

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place, beautiful area, great staff, good food.
Réponse de Nick Hardy, Hotel Manager le 2 févr. 2024
Dear Richard,Many thanks for your review.I hope we can welcome you back soon.Kind RegardsNick

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nick Hardy, Hotel Manager le 15 janv. 2024
Dear Stephen,Many thanks for your rating.Kind RegardsNick

8/10 Bien

garry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nick Hardy, Hotel Manager le 9 janv. 2024
Many thanks for your rating.Kind RegardsNick

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Nick Hardy le 30 déc. 2023
Many thanks for your rating.Nick HardyHotel Manager

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Nick Hardy le 30 déc. 2023
Many thanks for your rating.Nick HardyHotel Manager

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Nick Hardy le 30 déc. 2023
Many thanks for your rating.Nick HardyHotel Manager

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good.
Séjour de 1 nuit en décembre 2023
Réponse de Nick Hardy, Hotel Manager le 20 déc. 2023
Dear Oliver,Many thanks for your rating.Kind RegardsNick

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely hotel -
We had a lovely stay. The staff were very friendly and helpful. Our room was a good size, lovely and warm and good lighting. The breakfasts were lovely and we had two bar meals whilst we stayed, both very nice and not overly expensive. We would definitely return to the hotel.
Séjour de 2 nuits en décembre 2023
Réponse de Nick Hardy, Hotel Manager le 20 déc. 2023
Dear Mark,Many thanks for your review and rating.I'm pleased to read your comments and you enjoyed dining in our restaurant and bar and the team looked after you well.I look forward to welcoming you back to Wood Hall.Kind RegardsNick

10/10 Excellent

Denis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Step back in time for oldcworld standards.
Stayed on 2 seperate nights in one week. Returned for 2nd night it was so good. Felt like we were minded like family. Left a bag behind and when i returmed next evening the receptionist offered me a cup of tea. I had driven a good distance and here was a person who could read how to treat and look after a guest in an empathetic way. Each and every staff member was polite and went over and above. The food was delicious. Breakfast freshly cooked to order. Lovely pool and not overcrowded. Came away feeling refreshed and reassured that old world standards are still alive.
Séjour de 1 nuit en août 2023
Réponse de Nick Hardy le 7 sept. 2023
Good Afternoon,Many thanks for taking the time to write your review.I'm pleased to read you enjoyed your visit to Wood Hall and the team looked after you well.I hope we can welcome you back to Wood Hall in the future.Kind RegardsNick HardyInterim Hotel Manager

10/10 Excellent

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing setting - fabulous building..
Séjour de 1 nuit en août 2023
Réponse de Nick Hardy le 7 sept. 2023
Good Afternoon,Many thanks for your review and feedback.I hope we can welcome you back to Wood Hall in the future.Kind RegardsNick HardyInterim Hotel Manager

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Nick Hardy, Interim Hotel Manager le 29 juil. 2023
Hi Angela,Many thanks for your review.I hope we can welcome you back to Wood Hall soon.Kind RegardsNick

8/10 Bien

marianne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good welcome and attentive staff.
Séjour de 2 nuits en juillet 2023
Réponse de Nick Hardy, Interim Hotel Manager le 16 juil. 2023
Dear Marianne,Many thanks for your feedback.I'm pleased to read you enjoyed your stay at Wood Hall.Kind RegardsNick

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent in every way
Beautiful quiet location yet accessible for A1 and other locations. Such a friendly and welcoming reception on arrival plus complimentary drink. Room was clean, spacious and very comfortable (bed ok but I find all hotel beds hard). Bathroom modern and clean. Dined in hotel restaurant and good was outstanding just be aware all has Asian influences. Breakfast was fabulous lots of menu choice or have it your own way plus all continental options. Dined in bar too where food was more simple but equally delicious. All staff we met were warm, friendly and exceptionally helpful. Also had a massage in spa which again was faultless. Walk suggestions available from reception. Couldn’t recommend more highly and we will definitely return. If only all hotels are like this!
Séjour de 2 nuits en juin 2023
Réponse de Nick Hardy, Interim Hotel Manager le 16 juil. 2023
Dear Paula,Many thanks for your review and sharing your photographs.I'm happy to read you enjoyed your visit with us, we are particularly proud of our restaurant menu which launched in June, thank you for feedback regarding your dinner.I hope we can welcome you back again to Wood Hall in the future.Kind RegardsNick

10/10 Excellent

Stephen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful place to relax and read or unwind. Lovely older building with traditional bar and lounging room/s. Bedroom was large and lovely view of the grounds. Staff and service all personable and well trained.
Séjour de 2 nuits en juin 2023
Réponse de Nick Hardy, Interim Hotel Manager le 16 juil. 2023
Dear Stephen,Many thanks for your feedback.I'm pleased to read your review and that you enjoyed your time at Wood Hall.I hope we can welcome you back in the future.Kind RegardsNick

10/10 Excellent

Judith

Séjour de 1 nuit en avril 2023
Réponse de Chris Monks le 24 avr. 2023
Thank you for your Five star rating, It is very much appreciated, Kind Regards, Chris

10/10 Excellent

Kirsty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked the hotel as a birthday treat for our daughter. She and her husband had a fabulous time, they had dinner at the hotel and used the spa. The hotel staff went out out of their way to make it a memorable stay. A special mention must go to Caroline who helped with the extras to make this stay special.
Séjour de 1 nuit en mars 2023
Réponse de Chris Monks le 13 mars 2023
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Diana

Séjour de 2 nuits en février 2023
Réponse de Chris Monks le 20 févr. 2023
Thank you for your 10 out of 10 review, It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and efficient and friendly helpful staff. Thoroughly enjoyed our stay and the excellent food and service. You do need to check your directions on your map for the local walks though, they seem very wrongly colour coded!!!
Séjour de 2 nuits en janvier 2023
Réponse de Chris Monks le 24 janv. 2023
Thank you for your valued feedback, It is very much appreciated, kind regards, Chris Monks

10/10 Excellent

Kudakwashe

Séjour de 1 nuit en janvier 2023
Réponse de Chris Monks le 23 janv. 2023
Thank you for your 10 out of 10 rating, It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Chris Monks le 18 janv. 2023
Thank you for your 10 out of 10 rating. it is very much appreciated, kind regards, Chris Monks

8/10 Bien

Ray

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Chris Monks le 21 déc. 2022
Thank you for your 8 out of 10 rating. it is very much appreciated, kind regards, Chris Monks

10/10 Excellent

Enrique

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A delightful visit, Not stuffy and good value
Séjour de 1 nuit en octobre 2022
Réponse de Chris Monks le 18 oct. 2022
Thank you for your valued feedback, It is very much appreciated, kind regards, Chris Monks

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Chris Monks le 3 oct. 2022
Thank you for your 10 out of 10 rating. it is very much appreciated, kind regards, Chris Monks

10/10 Excellent

Madeleine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic in every way! Wonderful staff, beautiful hotel, excellent surroundings. Looking forward to our next stay!
Séjour de 2 nuits en juillet 2022
Réponse de Chris Monks le 14 juil. 2022
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Hazel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nothing too much trouble
What a lovely place. The food was fabulous and the service amazing - nothing was too much trouble. Wonderful stay.
Séjour de 2 nuits en juin 2022
Réponse de Chris Monks le 14 juil. 2022
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks

8/10 Bien

Neil

Séjour de 1 nuit en juin 2022
Réponse de Chris Monks le 21 déc. 2022
Thank you for your 4 out of 5 rating. it is very much appreciated, kind regards, Chris Monks

10/10 Excellent

Caroline

Séjour de 1 nuit en juin 2022
Réponse de Chris Monks le 20 juin 2022
Thank you for your 10/10 rating, It is very much appreciated, Kind regards. Chris Monks

6/10 Satisfaisant

sally

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great building and staff, shame about the room
Beautiful building and grounds with fanatatic staff. We were disappointed with our room, it was in need of an upgrade. The carpet was dirty and stained and the bathroom needed a good scrub. Compared to others that we booked on this trip it was over priced.
Séjour de 1 nuit en mai 2022
Réponse de Chris Monks le 15 juin 2022
Thank you for your valued feedback, it is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Barry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short break
Lovely hotel with friendly staff. Impressed with the buildings and how they were maintained. Would definitely stay again. Our grandchildren aged 5 & 6 both loved it as well, we only arrived home and they wanted to go back.
Séjour de 2 nuits en avril 2022
Réponse de Chris Monks le 17 avr. 2022
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Fiona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely staff
Lovely stay. Staff were very friendly and excellent service. Evening meal and breakfast were of excellent standard. Will stay again.
Séjour de 1 nuit en février 2022
Réponse de Chris Monks le 25 févr. 2022
Thank you for your valued feedback, it is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Chris Monks le 21 févr. 2022
Thank you for your 10/10 rating. It is very much appreciated, Kind regards Chris Monks

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Set in the open countryside the hotel has a fantastic vista. We stayed for just one night for a special celebration and we were made most welcome. On arrival, we were pleasantly surprised to hear we had been given a bedroom upgrade free of charge. It was an amazing room. Whilst it was located in the 18th-century manor it was clean, beautifully decorated and had all the modern facilities. The room was spatial and the bed/chairs were very comfortable. The owners even provided a couple of books for us to read during our stay and were free to take away! We had evening dinner with a premeal drink in the bar area. The tables were well spaced; the food was excellent and the staff were both helpful and made you feel special. My partner used the spa and had we been staying longer, I would have used both the pool and the gym. Only time prevented this. Parking was immediately in front of the hotel. Whilst the one night's stay was expensive, we had a great time and look forward to a return visit at some time in the future.
Séjour de 1 nuit en février 2022
Réponse de Chris Monks le 16 févr. 2022
Thank you for your valued feedback. It is very much appreciated, Kind regards, Chris Monks

10/10 Excellent

Craig

Séjour de 1 nuit en janvier 2022
Réponse de Chris Monks le 17 janv. 2022
Thank you for your Five star rating Kind regards Chris

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Chris Monks le 12 nov. 2021
Thank you for your rating, it is very much appreciated, Kind regards, Chris

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anniversary stay
Lovely stay to celebrate our 30th wedding anniversary. All the staff were very friendly and helpful. A lovely extra touch was a handwritten card and tin of Yorkshire biscuits left in our room. Lovely spa treatment too. Would definitely recommend.
Séjour de 2 nuits en novembre 2021
Réponse de Chris Monks le 11 nov. 2021
Thank you for your super valued feedback, It is very much appreciated, Kind Regards, Chris Monks

10/10 Excellent

Shaam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2021
Réponse de Chris Monks le 2 mars 2022
Thank you for your Five star rating Kind regards Chris

10/10 Excellent

Shaun

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful historic property which was well maintained. The more recent additions which housed the spa blended in well. The immediate grounds were also immaculately maintained plus there were footpaths right outside the door with access to the scenic countryside.
Séjour de 3 nuits en septembre 2021
Réponse de Chris Monks le 21 sept. 2021
Thank you for your feedback, It is very much appreciated, Kind regards Chris Monks

10/10 Excellent

Fiona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location for spa hotel
Beautiful spot, friendly staff and fabulous breakfast.
Séjour de 1 nuit en septembre 2021
Réponse de Chris Monks le 3 sept. 2021
Thank you for your super review, It is very much appreciated. Kind regards, Chris Monks

8/10 Bien

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just excellent
It was wonderful food excellent older members of staff fab just some of the young ones didnt seem to put their heart into the job. Grounds beautiful and well kept. Our room was fab overlooking the front . Breakfast outstanding. We ate there the three nights we were there and all meals excellent. I would recommend this hotel to anyone .
Front of hotel
View from our window
On our bed
Our bedroom room 29
Séjour de 3 nuits en août 2021
Réponse de Chris Monks le 31 août 2021
Thank you for your review, It is very much appreciated. Kind regards Chris Monks

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful house and grounds, panoramic view over rolling hills. Lovely location.
Séjour de 3 nuits en juillet 2021
Réponse de Chris Monks le 2 août 2021
Thank you for posting a super review, it is much appreciated, kind regards, Chris Monks

6/10 Satisfaisant

Trevor

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Wood Hall and Spa Experience
Not all but some of the Waiting Staff were clearly inexperienced. The waiting time especially at breakfast was far too long. From ordering our breakfast there was a 30 minute wait for it to be delivered to the table. The toast and tea / coffee were delivered pretty much straight away but a 39 minute wait for the cooked breakfast was too long. This was the case for all three nights we stayed. The bar service was also extremely slow with the barman preparing drinks and delivering them to the restaurant in preference to customers waiting in the bar / lounge waiting to be served. We waited nearly 15 minutes to be served on our first evening and after a similar wait on the second evening gave up and retired to our room early. It’s a lovely hotel, the location is superb for a relaxing break. We can’t fault the chilled vibe of the place and as this was something we were looking for and once the staff are trained up I’m sure the service will match the ambience. The reception staff ( ladies ) were excellent and looked after us, especially moving us from a small dark room at the end of a long corridor to a more airy and more suitable room due to my anxiety issues with enclosed spaces. The spa treatments were good albeit small. Finally, on our arrival we took a sandwich lunch outside to take in the views. This was the first time I’ve ever had a Club Sandwich made with scrambled egg !. Not really suitable as it made the bread soggy and the sandwich fall apart. Might be worth changing it.
Séjour de 3 nuits en juillet 2021
Réponse de Chris Monks le 22 juil. 2021
All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that your visit fell short of expectations. Please be assured that your comments will be reviewed. Thank you again for taking the time to let us know your feedback Kind regards, Chris Monks

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Yorkshire Visit
Friendly staff, clean room, brilliant view , Great stay in a great location.
Séjour de 1 nuit en juillet 2021
Réponse de Chris Monks le 16 août 2021
Thank you for taking the time to post feedback, It is very much appreciated. Kind regards, Chris

6/10 Satisfaisant

Kevin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location very impressive - standard less so
I did report to reception that my room was in fact not cleaned and my wife and I cleaned it ourselves! we were offered another room but that was not the point, we paid a lot of money for a room well below par! The TV was not working well; I could get either the hotel channel or an adult channel - not the best I suggest.
Séjour de 2 nuits en juillet 2021
Réponse de Chris Monks le 16 juil. 2021
All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that your visit fell short of expectations. Please be assured that your comments will be reviewed. Kind regards, Chris Monks

6/10 Satisfaisant

Andrew

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
great location
the building is impressive great grounds and surroundings are well kept,rooms where once the finest .could do with a refurbishment however rooms clean and maintained. greeting and reception service was fine and bar service. restaurant service needs improvement over 30 mins to receive a breakfast.
Séjour de 1 nuit en juillet 2021
Réponse de Chris Monks le 12 juil. 2021
Thank you for your constructive feedback It is very much appreciated, Kind regards Chris