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Bewertungen von Hard Rock Hotel & Casino Sacramento

4 out of 5
Hard Rock Hotel & Casino Sacramento
3317 Forty Mile Road, Wheatland, CA

Bewertungen

9.0

Wunderbar

461 von insgesamt 680 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
123 von insgesamt 680 Gästebewertungen haben eine Bewertung von 8 - Gut" "
39 von insgesamt 680 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 680 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 680 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.0/10

Personal & Service

8.8/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Tanja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Lissette am 12. Mai 2023
Dear Tanja, We're happy to see that you enjoyed your visit with us. Come back and see us soon.

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super
Aufenthalt von 2 Nächten im August 2022
Antwort von Lissette am 6. Sept. 2022
Dear Adrian, So glad to hear that you had a super visit with us. Come back and see us again soon.

6/10 – Okay

samantha

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel was pretty and had easy access to the concert we attended however the bath room needed wiping down it looked like there were spots that needed cleaning and the room was HOT we tried turning on the ac several times and it never turned on. our party had to shower in the morning because we woke up sticky from how hot the room was other than that everything was nice and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dana am 16. Mai 2024
Dear Samantha, Thanks for sharing your experience with us. We are so sorry to hear about your experience with the AC unit in the room. Please note we have shared your feedback with our leadership team. We hope to have you back out to try us again soon.

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms were very nice. Everything was clean. Food was great and our waitress was fantastic
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dana am 13. Mai 2024
Dear Brian, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

8/10 – Gut

Judi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean and convenient
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dana am 10. Mai 2024
Dear Judi, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 10. Mai 2024
Dear Samuel, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Matthew at check in went above to help. Our room was great and the casino and food were nice as well. The gas station at the end of the parking lot was very convenient.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dana am 6. Mai 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. We will be sure to recognize Matthew internally for his amplified service! Come back and see us soon!

10/10 – Hervorragend

Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoy the perks for applying for membership club card $20. Room was nice and smelled good. Check in receptionist was very kind. Parking was good I have no complaints. I will return soon
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dana am 4. Mai 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
People at the desk, bar and staff in general were really nice. Our room was really clean and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 4. Mai 2024
Dear Patricia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Alicia

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved how they gave me the option to pick a room...staff was very friendly you dont have to go anywhere else their is entertainment food and other activities in one place i loved the stay i will come back
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 3. Mai 2024
Dear Alicia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

2/10 – Ungenügend

Zulma

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not family friendly either, not enough dining options. All close early too
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 1. Mai 2024
Dear Zulma, Thanks for sharing your experience with us. We are so sorry to hear about your experience with the dining outlets closing too early. Please note we have shared your feedback with our leadership team. We hope to have you back out to try us again soon.

10/10 – Hervorragend

Tyler

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Nice venue for concerts
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 28. Apr. 2024
Dear Tyler, Thanks for sharing your experience with us. We're happy to see you had a great visit and enjoyed the concert you attended. Come back and see us soon!

8/10 – Gut

Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are clean and well kept and new. All staff was friendly and everything went smoothly. Even received a call confirming my stay. Great attention to detail. It’s pricey… I hope to see if I get some comp’d room stays in the future when gambling :) I wouldn’t stay here for any random weekend because I can’t see paying so much for a room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 16. Apr. 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

8/10 – Gut

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We have been to this hotel a few times and it’s very clean and their entertainment venue is top of the line. The reason I gave it 4 stars is because the dining options fall quite short. There’s huge lines at all the dining options so we ordered from the grind coffee shop and the sandwiches were barely edible. We watched Daniel Tosh (which was amazingly hilarious) and ordered room service after the show. The food was absolutely disgusting and they even missed an item we were charged for. A serious overhaul of the dining options and this hotel would be top notch.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 16. Apr. 2024
Dear Daniel, Thanks for sharing your experience with us. We're happy to see you had a great visit. We have shared your thoughts on our dining options with our Leadership Team as well. Come back and see us soon!

6/10 – Okay

Jason

Geschäftlich gereist
Nothing
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 12. Apr. 2024
Dear Jason, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fun place to stay. Jerry at the front desk was great. Helped us get the lay of the land.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 11. Apr. 2024
Dear Matthew, Thanks for sharing your experience with us. We're happy to see you had a great visit. We will absolutely recognize Jerry internally! Come back and see us soon!

10/10 – Hervorragend

Erik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 5. Apr. 2024
Dear Erik, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

8/10 – Gut

Mary Jane

Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 23. Apr. 2024
Dear Mary Jane, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Ma Corazon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not too much crowded..big machines..i almost won, begginers luck, but loose..maybe later, next time..most i loved are the history of diff.people, events..i appreciate it, because im into arts and i love informations..thank you..
Aufenthalt von 1 Nacht im April 2024
Antwort von Dana am 2. Apr. 2024
Dear Ma, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice place to hang out at we enjoyed ourselves, the food we had was very good
Aufenthalt von 1 Nacht im März 2024
Antwort von Dana am 16. März 2024
Dear Patricia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

Donna

Gut: Personal & Service und Zustand der Unterkunft
Dinner at the bar at Council Oak Saturday was great! My Mom and Sister loved the Cosmos and Risotto, great food great service.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dana am 16. März 2024
Dear Donna, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 – Hervorragend

dorothy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel stay was perfect as we were attending a concert and we wanted to be close. Our only complaint was 3 restaurants were open and the lines were long. This was a Tues night and we were told they asked the 3rd to open for the event. Otherwise a great stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dana am 16. März 2024
Dear Dorothy, Thanks for sharing your experience with us. We appreciate the feedback. Come back and see us soon!

8/10 – Gut

Sally, Plymouth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Casino was very nice and clean inside. The parking area was littered with trash and just plain dirty. It was easy to get in and out of concert venue. The room was very nice. Staff was great at hotel desk. We checked in on waitlist for restaurant to eat. No one ever text us back. Had to eat snacks we brought. Not happy.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 1. März 2024
Dear Sally, Thank you for sharing your recent experience with us. We are sorry to hear about the overall experience you encountered during your visit. We are happy to hear you enjoyed our nice casino and our great team members. Come back and visit again soon.

10/10 – Hervorragend

Alan

Gut: Sauberkeit und Zustand der Unterkunft
There are not enough places to eat and there are not enough drink carts. Took about 45 minutes when the girl came around..
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 29. Feb. 2024
Dear Alan, Thank you for sharing your recent experience with us. We are sorry to hear about the experience you encountered with our beverage service during your visit. Please know we have shared your feedback with our Beverage Manager to review accordingly with her team.

8/10 – Gut

Kim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 29. Feb. 2024
Dear Kim, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon.

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dana am 23. März 2024
Dear Mark, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient, when there’s a rock show on the same grounds ,
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 24. Feb. 2024
Dear Justin, So glad to hear that you enjoyed our event venue on our property.

10/10 – Hervorragend

Alberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy limpio
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 24. Feb. 2024
Hola Alberto, Nos alegra que hayas tenido una buena experiencia! Esperamos verte pronto!

10/10 – Hervorragend

Liz

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 24. Feb. 2024
Dear Liz, So glad to see you had an amazing visit with us. Come back and see us again soon!

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a very nice hotel. But what was even better is the staff for the hotel as well as the staff for the casino including the dealers were impeccable. You can tell that they consider customer service at top priority and I really enjoyed my stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 16. Feb. 2024
Dear Jennifer, So glad to hear that you enjoyed your nice hotel stay and our impeccable dealers and hotel staff. Looking forward to having you back again soon.

4/10 – Schlecht

Janice

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dana am 23. März 2024
Dear Janice, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 – Hervorragend

Terri

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Probably the most comfortable bed I've ever slept in.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 9. Feb. 2024
Dear Terri,So glad to hear that you enjoyed the comfortable Sleep like a Rock bedding amenities. Looking forward to having you back again soon!

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lissette am 9. Feb. 2024
Dear Catherine, So glad to see that you had an awesome visit with us. Come back and see us soon!

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 1. Feb. 2024
Dear Kevin, So glad to see that you had an awesome visit with us. Looking forward to having you back again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Concert overnighter
Excellent hotel all the way around. Great customer service as well as good food at the restaurants. Concert venue was very organized. We had an awesome time
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 27. Jan. 2024
Dear Valued Guest,So glad to hear you had an awesome time and that you enjoyed the great customer service. Looking forward to having you back soon.

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 27. Jan. 2024
Dear Pamela, So glad to see that you enjoyed the VIBE! Come back and visit soon.

8/10 – Gut

jana

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dana am 23. März 2024
Dear Jana, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 – Hervorragend

Frank

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dana am 23. März 2024
Dear Frank, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Getaway
Everything was fantastic but again like every other Hotel. My wife is disabled and the bed is always too high. No way to negotiate getting her in there
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 22. Jan. 2024
Dear Valued Guest, We're happy to hear that everything was fantastic during your visit. We are sorry to hear about the experience you encountered with your guestroom. Please know we have shared your feedback with our Hotel Manager to review.

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 22. Jan. 2024
Dear Andy, So glad your time with us Rocked! Come back and visit soon.

10/10 – Hervorragend

Audrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is very nice. Love staying there when they have live music or something at the Toyota amphitheater, which is so close.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 22. Jan. 2024
Dear Audrey,So glad to hear that love joining us in our very nice guestrooms. Looking forward to having you back again soon.

10/10 – Hervorragend

Lennie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff was kind and I really enjoyed my stay. Thank you Hard Rock, Sacramento Ca!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 19. Jan. 2024
Dear Lennie, We're happy to hear that you really enjoyed your visit with us and our kind team members. Looking forward to having you back.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 13. Jan. 2024
Dear Lisa, So glad to see that you had a great time during your visit. Come back and see us again soon.

10/10 – Hervorragend

Francisco

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lissette am 10. Jan. 2024
Dear Francisco, We're happy to see that you had a great time during your visit. Looking forward to having you back.

10/10 – Hervorragend

jesus, harbor city

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and nice property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lissette am 10. Jan. 2024
Dear Jesus,So glad to hear that you enjoyed our clean and nice property. Come back and visit soon!

10/10 – Hervorragend

Harjeet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice, clean and comfortable!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lissette am 3. Jan. 2024
Dear Harjeet, So glad to hear that you enjoyed our very nice, clean and comfortable guestrooms. Come back and visit again soon!

2/10 – Ungenügend

Satu

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lissette am 19. Jan. 2024
Dear Satu, Thank you for sharing your experience with us. We're sorry for the experience you encountered during your visit.

10/10 – Hervorragend

Cesar, Antioch

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is very nice, neat and clean.Customer services are great.The Lobster and crab buffet are the best.We’re coming back next time with my friends and family.Thank you so much to all the Staff.Have a Wonderful Holidays to all…
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Adrienne am 25. Dez. 2023
Dear Cesar Antioch,Thank you for visiting the Hard Rock at Sacramento. We are happy to hear that your experience with us was a memorable one. We look forward to seeing you, friends and family at our property in the near future.Thank you ,Customer CareHard Rock Sacramento at Fire Mountain Hotel and Casino

10/10 – Hervorragend

Manny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lissette am 22. Dez. 2023
Dear Manny, So glad to hear that you enjoyed everything during your visit. Come back and visit again soon!

10/10 – Hervorragend

Theresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lissette am 22. Dez. 2023
Dear Theresa, Thanks for the awesome rating. We're happy to see that overall you had a wonderful experience.