2 piscines extérieures, parasols de plage, chaises longues
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Avis sur Curacao Marriott Beach Resort

4.5 out of 5
Curacao Marriott Beach Resort
John F Kennedy Boulevard, Piscadera Bay, Willemstad

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 390 avis sur 620." "
Note des voyageurs de 8 (Bien), d’après 153 avis sur 620." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 620." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 620." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 620." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Misson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a nice hotel. The beach is clean. The beach service was excellent. But somebody use my room number to pay his restaurant facture. The hotel have to fix the way they charge restaurant facture to room.
Séjour de 6 nuits en janvier 2024
Réponse de The Marriott Team le 7 févr. 2024
Hi Misson, Thank you for your review, we are happy to see that you enjoyed your stay at the hotel. We will look into what might have gone wrong with your billing, thank you for bringing this to our attention. We look forward to hosting you again soon!:)

8/10 Bien

Gilette

Séjour de 9 nuits en juin 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chambre , les piscines, la décoration de l’hôtel sont superbes . Hôtel très calme
Séjour de 9 nuits en juillet 2021
Réponse de Flor le 10 août 2021
Merci Beaucoup!!!

6/10 Satisfaisant

Steven M

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
It just wasnt what i expected
Séjour de 4 nuits en mai 2024
Réponse de Shurlette le 27 mai 2024
Dear Mr. Steven,We thank you to have stayed with us here at the Curacao Marriott Beach Resort.We are sorry you did not meet your expectation.We truly hope you can consider us for a future stay and hopefully can turn around your expectation.Regards,

8/10 Bien

Ayana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Shurlette le 27 mai 2024
Dear Mrs. Ayana,We thank you to have stayed with us here at the Curacao Marriott Beach Resort.We appreciate your feedback.Looking forward to welcome you again in the near future I remain,Regards,

8/10 Bien

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
how clean and beautiful it was
Séjour de 4 nuits en mai 2024
Réponse de Shurlette le 27 mai 2024
Dear Mr. James,We thank you to have stayed with us here at the Curacao Marriott Beach Resort.We appreciate your feedback.Looking forward to welcome you again in the near future I remain,Regards,

10/10 Excellent

Sarah

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I recently had the pleasure of staying at the Marriott Beach Resort in Curacao, and it exceeded all of my expectations. From the moment I arrived, I was greeted with warm smiles and exceptional hospitality, setting the tone for a truly memorable experience. The first thing that struck me about the Marriott Beach Resort was its immaculate cleanliness. Everywhere I looked, from the lobby to the guest rooms, the attention to detail was evident. It's clear that the staff take great pride in maintaining a pristine environment for guests to enjoy. The resort's beachfront location is nothing short of breathtaking. Waking up to the sound of gentle waves and stepping out onto the soft, white sands was a dream come true. Whether lounging under a palm tree with a good book or taking a refreshing dip in the crystal-clear waters, every moment spent on the beach was pure bliss. One of the highlights of my stay was the exceptional level of service provided by the staff. From the front desk to the restaurant servers, everyone went above and beyond to ensure that my needs were met with a smile. Whether offering recommendations for local attractions or arranging transportation, their genuine warmth and professionalism made me feel right at home. The Marriott Beach Resort also boasts an array of amenities to cater to every need. From the state-of-the-art fitness center to the luxurious spa, there's something for everyone to enjoy. The resort's dining options were equally impressive, with de
Séjour de 5 nuits en mai 2024
Réponse de Shurlette le 17 mai 2024
Dear Mrs. Sarah,It was a pleasure reading your comment and the areas you highlighted. It fills us with great satisfaction to see that all the work and energy we invest in this property did not go unnoticed. We truly appreciate your feedback and will surely be shared with the team.Once again we thank you for taking the time and illustrate your experience at the Curacao Marriott Beach Resort.We would love to see you again in the near future.Warm regards,

10/10 Excellent

Chantele

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property with a private beach! Excellent food at the restaurants and staff were wonderful! Shout out to Maria at the salty iguana cafe! Our rate did not include breakfast and we found it pricey to pay for separately. Overall, a great stay
Séjour de 5 nuits en mai 2024
Réponse de Shurlette le 14 mai 2024
Dear Chantele,We thank you for providing your feedback.It was a pleasure for us to have had you staying with us.We we look forward to welcome you again in the near future.Best regards,

6/10 Satisfaisant

Grecia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Shurlette le 15 mai 2024
Dear Grecia,We thank you for providing your feedback to us.It was a pleasure for us to have had you staying with us.We hope to see you back in the near future.Regards,Best regards,

6/10 Satisfaisant

Petre-Gay

Voyage en famille
Les points forts : Propreté et personnel et service
Pros: friendly, helpful staff; onsite dining options Neutral: room was spacious, updated and quiet; unfortunately, it’s not the case for all rooms; not the nicest pools or beach, but they weren’t crowded, so they were relaxing…experience might be different when the hotel is at at full occupancy Cons: understaffed, there was a wait for everything; not much onsite entertainment; hotel location is away from the island’s main sights, restaurants and bars, so strongly recommend renting a car or budgeting for expensive taxi fares
Séjour de 5 nuits en mai 2024
Réponse de Shurlette le 13 mai 2024
Dear Mr. Pete Gay,We thank you for providing your feedback. It's great how you broke it down. We will discuss this internally and will definitely work on all of them, even for the pros to be better.We look forward to welcome you again in the near future.Best regards,

10/10 Excellent

Teresa Oi Sah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was comfortable. Hospitality staff was very friendly and lovely. The only complaint was during check-in. The taxi driver was a no-show and the check-in took 1.5 hours. The staff was however quick to apologize and agreed to cover for our drinks while we waited. Overall, a lovely stay and everyone of the staff is amazing from restaurants, store, 'marketplace', poolside to housekeeping. Beach was beautiful as were the two pools.
Séjour de 8 nuits en mai 2024
Réponse de Shurlette le 13 mai 2024
Dear Mrs. Teresa,We thank you for providing your feedback, we truly appreciate it. We apologize again for the inconvenience during your check in. We are happy to gear the rest of the stay was great.We look forward to welcome you again in the near future.Best regards,

10/10 Excellent

Marina

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The beach is great, the property is well maintained. Staff friendly and helpful. Overall great experience.
Séjour de 7 nuits en mai 2024
Réponse de Shurlette le 13 mai 2024
Dear Mrs. Marina,We thank you for sharing your feedback with us, we truly appreciate it. We will surely communicate this with the team, after all our aim is to make our guests feel special and at home.We look forward to welcome you again in the near future.

10/10 Excellent

Bernadette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was beautifully decorated. The views were spectacular. There was the convenience of a rental car accessible right in the lobby with easy parking. The staff was attentive and kind. I would absolutely stay here again.
Séjour de 5 nuits en mai 2024
Réponse de Shurlette le 13 mai 2024
Dear Mrs. Bernadette,We thank you for sharing your feedback with us, we truly appreciate it. We will surely communicate this with the team, after all our aim is to make our guests feel special and at home.We look forward to welcome you again in the near future.Regards,

10/10 Excellent

Ebone

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was beautiful. I will say that the little bar restaurant by the pool area, too many kids or not enough adult presence. I did not know who the supervisor was. I will say, the young folks were pleasant and kind. I understand opportunity and chances, but if there is no direction, they all over the place. I still give 10 stars, just tighten up that area, but still have the chill vibe, music, laughter etc
Séjour de 4 nuits en avril 2024
Réponse de Shurlette le 10 mai 2024
Dear Ebone,We appreciate the feedback.This will surely be communicated to the department. Their is a manager there but was probably not on the spot when you were there.We look forward to you soon again with us.Best regards,

6/10 Satisfaisant

Heidi

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The Marriott is a nice place to stay if you are looking for quiet relaxation. The staff was very sweet but the services seemed a little pricey. Also, staff gave us our room much later than what was agreed upon. Overall average vacation experience.
Séjour de 4 nuits en mai 2024
Réponse de Shurlette le 7 mai 2024
Dear Mrs. Heidi,We thank you to have chosen the Curacao Marriott Beach Resort to spend your vacation.We are sorry it didn't go as expected.We will surely work on the issues presented to avoid these to continue happening.Still, we would love to see you again in the near future.Best regards,

8/10 Bien

Barry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and nice beach. Could stand with a little updating of the amenities.
Séjour de 3 nuits en avril 2024
Réponse de Shurlette le 29 avr. 2024
Dear Mr. Barry,We appreciate your feedback and we thank you to have chosen the Curacao Marriott Beach Resort.We look forward to welcome you again in the near future.Best regards,

6/10 Satisfaisant

Ana Patricia, hialeah

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Ok
Séjour de 5 nuits en avril 2024
Réponse de Shurlette le 26 avr. 2024
Dear Mrs. Ana Patricia,We appreciate your feedback. And we wish you could share with us what prevented us to get a 5 out of 5.We look forward to welcome you again in the near future.Best regards,

8/10 Bien

Hewan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Issue with the front desk not picking up the phone numerous times during our week stay and sometimes busy signal when you call right after. Room service chips and dip was hilarious not sure why its on the menu for $16. Guac and sour cream in very small plastic containers.
Séjour de 7 nuits en avril 2024
Réponse de Shurlette le 24 avr. 2024
Dear Hewan,We thank you for sharing your feedback with us. It's highly appreciated. We will certainly address the chips and dip situation to the team.We looking forward to welcome you again in the near future.Best regards,

10/10 Excellent

Shveta, Jamesville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel. Lovely rooms, great beach and snorkeling
Séjour de 5 nuits en décembre 2023
Réponse de Shurlette le 24 avr. 2024
Dear Shveta,We thank you for sharing your feedback with.It was an honor for us to have had you staying with us.We look forward to welcome you again in the near future.Regards,

10/10 Excellent

Anthony

Séjour de 4 nuits en avril 2024
Réponse de Shurlette le 13 mai 2024
Dear Mr. AnthonyWe thank you for sharing your feedback with us, we truly appreciate it. We will surely communicate this with the team, after all our aim is to make our guests feel special and at home.We look forward to welcome you again in the near future.

8/10 Bien

Michael Brian, Tucson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, good beach, good room. The food was mostly good.
Séjour de 13 nuits en avril 2024
Réponse de Shurlette le 22 avr. 2024
Dear Mr. Michael,We thank you for providing your feedback regarding you stay with us.It was an honor for us to have had you spending your vacation here with us.We appreciate your comments, and we look forward to welcome you again in the near future.Best regards,

10/10 Excellent

Batya

Voyage en famille
Les points forts : Équipements
Very nice resort with food options, amazing pools and nice beach. Close to everything but you need a car to get around.
Séjour de 6 nuits en avril 2024
Réponse de Shurlette le 21 avr. 2024
Dear Mrs. Batya,We thank you for your feedback and are happy you chose the Curacao Marriott Beach Resort to spend your vacation.We look forward to welcome you again in the near future.Best regards,

8/10 Bien

Monica

Séjour de 5 nuits en avril 2024
Réponse de Shurlette le 10 mai 2024
Dear Mrs. Monica,We thank you for providing your feedback with us.It was a pleasure to have had you staying with us.We look forward to welcome you again in the near future.Best regards,

8/10 Bien

Temajio

Séjour de 4 nuits en avril 2024
Réponse de Shurlette le 10 mai 2024
Dear Mr. Temajio,We thank you for providing your feedback on your stay with us. We were hoping you could share some more details of how you experience the hotel in general.We look forward to welcome you again in the near future.Regards,

10/10 Excellent

Eddy, Miami Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spent 1 week there with my husband and our 2 kids (2 and 4 years old) and have had our best family vacation ever!! We have traveled to many other carribean islands before but this one was totally at a different level!! All the staff were so nice, extremely polite and helpful!! Special mention to Nicole (pool service) and Olya (gym trainer). We cannot recommend this place enough!!! Loved every single minute of it!
Séjour de 7 nuits en avril 2024
Réponse de Shurlette le 18 avr. 2024
Dear Mr. Eddy,First allow us to thank you to have chosen the Curacao Marriott Beach Resort to spend your family vacation at.We are delighted to see you had a great time. We will surely communicate this to the staff and specially the name mentions.We look forward to see you again in the near future.Best regards,

10/10 Excellent

Timothy, oceanside

Séjour de 6 nuits en avril 2024
Réponse de Shurlette le 6 mai 2024
Dear Mr. Timothy,We thank you for the feedbackIt was a pleasure for us to have had you staying with us.We look forward to welcome you again in the near future.Best regards,

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muito bom mesmo!TODOS muiro simpaticos educados , o resorte é espectacular a praia maravilhosa agua do mar azul turquesa , vamos voltar com certeza foi uma experiência magnifica !!!! Adoramos tudo perfeito ***** star @MARRIOT
Séjour de 11 nuits en avril 2024
Réponse de Shurlette le 16 avr. 2024
Dear Mr. Mario,We thank you for your feedback and we are happy you enjoyed your stay with us. We look forward to see you again in the near future.Best regards,

6/10 Satisfaisant

Patricia, Cary

Voyage en couple
Les points forts : Personnel et service et équipements
Nice beach
Séjour de 10 nuits en janvier 2024
Réponse de Shurlette le 16 avr. 2024
Dear Mrs. Patricia,We thank you for your feedback and we are happy you enjoyed your stay with us. If you have a chance kindly share with us which are the areas or staff member that really stood out so we can share this with the team as well.Looking forward to your reply we remain.Regards,

10/10 Excellent

Ariosto Matellini, Lima

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel with great private beach, great options of restaurants!
Séjour de 4 nuits en avril 2024
Réponse de Shurlette le 16 avr. 2024
Dear Mr. Matellini,We thank you for your feedback and we are happy you enjoyed your stay with us. We look forward to see you again in the near future.Regards,

6/10 Satisfaisant

Dibran

Wish there were more food options, they said they upgraded my room to a garden room and it was across from the dinner which didn't have any privacy. Also, we had to go to the bar for the pool food. Nobody came around unless we went to them. The pricing of the food seemed high.
Séjour de 5 nuits en avril 2024
Réponse de Shurlette le 16 avr. 2024
Dear Dibran,We thank you for your feedback.We are very sorry you had such experience. This will be addressed so it won't happen again.Despite this we truly hope you consider us again for a future stay.Best regards,

10/10 Excellent

Tatsiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Shurlette le 11 avr. 2024
Dear Tatsiana,We thank you for your feedback and we are happy you had a great time with us.We look forward to welcome you again in the near future.Regards,

8/10 Bien

SHAYNE, Cadillac

Les points forts : Propreté et personnel et service
Séjour de 8 nuits en mars 2024
Réponse de Shurlette le 9 avr. 2024
Dear Mr. Shayne,We thank you for your feedback and to have stayed with us. We look forward to welcome you in the near futureRegards,

8/10 Bien

Rony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Shurlette le 9 avr. 2024
Dear Mr. Rony,We thank you for your feedback and to have stayed with us. We look forward to welcome you in the near futureRegards,

8/10 Bien

Ivo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Mooi maar geen echte 5 sterren. Kamers verzorgd en proper. Goed bed. Zwembad, er is e adults pool dat zeer goed is. Netheid en opruim laat te wensen over. Aan h strand veeeeeeel te weinig parasols. Eten aan beach bar zeer Amerikaans en niet echt verzorgd. Alles, eten en vooral drank zeer duur. 13 euro voor e glaasje wijn.
Séjour de 7 nuits en mars 2024
Réponse de Shurlette le 8 avr. 2024
Dear Mr. Ivo, We thank you to have chosen the Curacao Marriott Beach Resort to spend your vacation.We took notice of your comments and will fix where required. We would love to see you again in the near future.Best regards,

10/10 Excellent

Suzanne M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice beach, good restaurants, good snorkeling right off the beach. Close to Willimstad
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 8 avr. 2024
Dear Mrs. Suzanne,We thank you to have chosen the Curacao Marriott Beach Resort to spend you vacation.We would love to see you again in the near future.Best regards

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Casual setting near the all-inclusive pool. The snorkeling was dynamite at the beach! A fun vibe all around. Highly recommend!
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 2 avr. 2024
Dear Mrs. Jennifer,We thank you for your feedback.It was a pleasure for us to have had you with us.We look forward to welcome you again in the near future.Regards,

8/10 Bien

Randall

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Marriott resort was excellent.
Séjour de 3 nuits en mars 2024
Réponse de Shurlette le 2 avr. 2024
Dear Mr. Randall,We thank you for your feedback.It was a pleasure for us to have had you with us.We look forward to welcome you again in the near future.Regards,

8/10 Bien

Beth

Voyage en famille
Amazing location and property. Unfortunately there were loud party private events in front of our beachfront room both nights, powered with a diesel generator of which the exhaust streamed right to our room. After bringing this to the attention of management we were compensated some, but I think this could have been prevented. Food was hit or miss. Great fish and octopus tacos, terrible pizzas. Great sushi and breakfast but terrible nachos. Staff was either amazing and super attentive or disinterested and not very motivated. The reef out front is nice but pretty damaged. Safe lagoon, but don’t venture too far put unless you want to be clipped by a jetski
Séjour de 2 nuits en mars 2024
Réponse de Shurlette le 8 avr. 2024
Dear Mrs. Beth,Allow us to thank you to have chosen the Curacao Marriott Beach Resort. It was a pleasure to have you here.With regards to your comments, we took notice and will surely do the necessary steps to fix what's in our power to fix. Still we would love to see you again in the near future and we promise you will have a better experience with us.Best regards,

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything about this property!! Its beautiful, clean and staff is amazing.
Séjour de 6 nuits en mars 2024
Réponse de Reservations le 27 mars 2024
Dear Jamie,Thank you for staying with us.We are happy to hear that everything went well.We hope to be bale to welcome you soon again.

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 4 nuits en mars 2024
Réponse de Shurlette le 2 avr. 2024
Dear Mr. Gerald,We thank you for your feedback.It was a pleasure for us to have had you with us.We look forward to welcome you again in the near future.Regards,

8/10 Bien

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Shurlette le 2 avr. 2024
Dear Mr. Raymond,We thank you for your feedback.It was a pleasure for us to have had you with us.We look forward to welcome you again in the near future.Regards,

10/10 Excellent

Michael

Séjour de 7 nuits en mars 2024
Réponse de Shurlette le 16 avr. 2024
Dear Mr. Michael,We thank you for your feedback and we are happy you enjoyed your stay with us. If you have a chance kindly share with us which are the areas or staff member that really stood out so we can share this with the team as well.Looking forward to your reply we remain.Regards,

6/10 Satisfaisant

Althea, bronx

Les points forts : Propreté et personnel et service
Property was quiet. Front desk person needs Proper training, she had a real bad attitude
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 26 mars 2024
Dear Althea,We thank you for your feedback, it is highly appreciated. Our sincere apology for the experience at the front desk. We will surely address this and improve the service.We look forward to welcome you in the near future.Best regards,

10/10 Excellent

Reshma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Shurlette le 26 mars 2024
Dear Reshma,We thank you for your feedback, it is highly appreciated. Can you share with us what stood out during your stay?We look forward to seeing back in the near future.Regards,

10/10 Excellent

Ivana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Shurlette le 26 mars 2024
Dear Ivana,We thank you for your feedback, it is highly appreciated. Can you share with us what stood out during your stay here?We look forward to seeing back in the near future.Regards,

10/10 Excellent

Melissa A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone was very nice and they provided great service. Would definitely recommend it.
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 26 mars 2024
Dear Melissa,We thank you for your feedback, it is highly appreciated. We look forward to seeing back in the near future.Regards,

4/10 Médiocre

Tammy

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This place is a mess. They were overbooked and tried to cut corners to ensure they could fill as many rooms as possible. I booked 2 rooms that should have 2 queens each for a party of 6. When we arrived they gave us 2 kings despite seeing the party size. We were told we’d get a roll in bed for each room, that only happened for one. We then had to switch rooms the next night. The resort didn’t have enough sheets or towels. Any time we needed something it took asking for it about 3 times before it finally arrived. We were offered free breakfast in an effort to make up for the nonsense we experienced but at check out it wasn’t removed (had I not double checked I would’ve been charged). I’ve heard so many complaints from others as well it’s a shame. The staff is very friendly and it’s unfortunate that they had to deal w complaints from issues that were not their fault. You’re better off staying at an air bnb. The experience was ridiculous
Séjour de 4 nuits en mars 2024
Réponse de Shurlette le 23 mars 2024
Dear Mrs. Ehimwenma,Thank you for taking the time to provide your valuable feedback.We truly appreciate you bringing the concerns mentioned below to our attention. While it was never our intention to create a negative experience for you, we take all feedback seriously and will thoroughly review it with our team.We acknowledge that there were challenges with our booking system during your stay. Upon investigation, we learned from the Front Desk supervisor that an additional room was provided to you at no extra cost to compensate for the inconvenience caused.We sincerely apologize for any discomfort you experienced in having to switch rooms the following day.Once again, our deepest apologies to you and your family. We would be delighted to welcome you back in the future, with the hope of providing you with an improved and more enjoyable experience.

10/10 Excellent

Barb

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it!
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 19 mars 2024
Dear Mrs. Barb,We thank you to have chosen the Curacao Marriott Beach Resort to spend your vacation.We thank you for the feedback and we look forward to see you again in the near future.Best regards,

10/10 Excellent

Jonathan Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place. Scuba diving shop next door was a plus.
Séjour de 4 nuits en mars 2024
Réponse de Shurlette le 19 mars 2024
Dear Mr. Lee,We thank you for your feedback and to have chosen the Curacao Marriott Beach Resort to spend your vacation time. Looking forward to welcome you again in the near future I remain.Regards,

8/10 Bien

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful. The grounds are impeccably maintained. The staff are friendly, right down to the housekeeping staff. The beach is small, not condusive to long walks. Restaurant space can be limited at dinner, forcing early or late meals.
Séjour de 5 nuits en mars 2024
Réponse de Shurlette le 19 mars 2024
Dear Mr. Martin,First allow me to thank you for to have chosen the Curacao Marriott Beach Resort. to spend your vacation.We appreciate your feedback and it will surely be shared to the team for improvement where this is needed.Looking forward to welcome you again in the near future I remain.Regards,