2/10 Horrible
Julie A.
25 mai 2025
Les points faibles : Propreté
Terribly Disappointing
More spider webs and spiders inside the tiny house than outside.Bedding was stained.The dishes, cups, glasses were layered with months of dust.This tiny house is in need of a deep clean and frequent housekeeping.When I shared my complaints with employee at Hill Country Properties (management company)she tried to put us in a different spot, which did not meet our needs.At that point our 6 night reservation was cancelled and was told by Hill Country Properties employee that me that we would get a refund.To date the management company has kept 299 of money that should be refunded to me. At this point we have an open case with Vrbo. They’re going to do an investigation into this situation.This property had a very good rating and was listed as a Premier Property. Misleading review. Beware of any properties management by Hill Country Properties.Again I am terribly disappointed in the property but more with the Hill Country Properties and the employee who also mislead me.
Julie A.
Séjour de 1 nuit en mai 2025