Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 570 avis sur 1001." "
10 – Excellent
570
Note des voyageurs de 8 (Bien), d’après 234 avis sur 1001." "
8 – Bien
234
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 1001." "
6 – Satisfaisant
84
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 1001." "
4 – Médiocre
51
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 1001." "
2 – Horrible
62
9,2/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très accueillant à l'arrivée ! propreté exceptionnelle.
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
10/10 Excellent
denis
18 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Très propre, très beau, rénové, personnel chaleureux, bon restaurant, literie supérieure.
denis
Séjour de 1 nuit en décembre 2018
10/10 Excellent
Voyageur vérifié
7 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2018
Réponse de Jennifer le 9 juil. 2018
Thank you for taking time to rate our property. We are glad that you enjoyed your stay.
8/10 Bien
andré, sherbrooke,qc
30 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel proche des services
Belle hôtel,propre,chambre spacieuse,déjeuner ok .prochaine visite à Hartford je vais y retourner.
andré
Séjour de 3 nuits en janvier 2018
Réponse de Jennifer le 30 janv. 2018
Thank you for taking time to review our property. We look forward to hosting you during your next visit to our area.
8/10 Bien
Christian
26 juin 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Christian
Séjour de 1 nuit en juin 2017
10/10 Excellent
Yesenia
12 mai 2024
Les points forts : Propreté
Yesenia
Séjour de 1 nuit en mai 2024
Réponse de Hotelmgmt le 14 mai 2024
We are humbled to have earned your perfect score, Yesenia! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.
10/10 Excellent
Wendy
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very friendly and helpful.
Wendy
Séjour de 3 nuits en mai 2024
Réponse de HotelMgmt le 14 mai 2024
Wendy your review has brought a smile to our faces as we want our guests to enjoy the best service by our team. It will be a pleasure to welcome you back again the next time you are traveling to the area. Thank you!
6/10 Satisfaisant
Samantha
Voyage en couple
10 mai 2024
Les points faibles : Propreté et personnel et service
Flee into the bed cover
Samantha
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 14 mai 2024
Thank you Samantha for taking the time to share your feedback. We will address your concerns about your bed linens to ensure all of our spaces are at their best. We hope you will give us another chance to welcome you back so that we can exceed your expectations in every way.
10/10 Excellent
Jennifer
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a volleyball tournament and had to move to this hotel from a really bad experience! Tonie at the front desk was soooo helpful and made sure our room was ready fast so our kids can shower before the tournament! Highly recommend this hotel !
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 10 mai 2024
Jennifer, thank you for your positive review. We are thrilled to hear that Tonie at the front desk was able to assist you promptly and make your stay comfortable, especially during such a busy time. We appreciate your recommendation and look forward to welcoming you back for another great experience at Marriott Hartford Windsor Airport!
2/10 Horrible
DON
6 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The front desk manager in the evening was rude. A her, I reported problems with my room she apologized but I said she didn't have too, it's not her fault, I paid over 600$ for two nights, my room didn't match up with the photos on line my room looked a motel room, I claimed explain my situation she didn't even look me in the face like was interested in my problems I reported a big Stan on the rug nasty black or purple stain on the rug I reported it the woman said she the manager is going to contact me when she comes in the afternoon to give me credit or something she never got back to me the same manager don't her name a short heavy set white female. And I was very respectful to her with my problem and no good customer service from thank you.
DON
Séjour de 2 nuits en mai 2024
Réponse de HotelMgmt le 9 mai 2024
Don, we are truly sorry to hear about your recent experience, especially concerning the customer service and room condition. We understand your disappointment given the discrepancy between our online photos and your room. We are addressing these issues and will review our communication practices to ensure our managers are more responsive and attentive. We value your feedback and hope you will give us another chance to make things right. Thank you for bringing this to our attention.
8/10 Bien
Brooke
Voyage d’affaires, Voyage en couple
4 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always convenient but staff is never friendly
Brooke
Séjour de 1 nuit en mai 2024
Réponse de HotelMgmt le 9 mai 2024
Brooke, we are glad you found our location convenient, but we are sorry to hear that our team has not been as welcoming as they should be. We are addressing this feedback directly with our team to ensure a friendlier experience in the future. We hope to welcome you back soon and exceed your expectations. Thank you for sharing your thoughts.
10/10 Excellent
Abigail
3 mai 2024
Abigail
Séjour de 1 nuit en avril 2024
10/10 Excellent
Stephanie
Voyage en famille
30 avr. 2024
Les points forts : Équipements
Excellent!
Stephanie
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 2 mai 2024
Stephanie, thank you for your high recommendation of Marriott Hartford Windsor Airport. We are glad you had an excellent stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!
10/10 Excellent
Melissa
Voyage en famille
29 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very clean, restaurant on property
Melissa
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 2 mai 2024
Melissa, thank you for your perfect rating and compliments on our cleanliness and onsite restaurant! We are thrilled you had a great experience and look forward to welcoming you back soon.
8/10 Bien
Michael
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel adds $50 “incidental” fee and says it comes off after the stay. But I don’t know if it will be removed. Bill included $20 room service that we did not order. We think a bunch of girls having a pageant ordered food to random rooms, grabbed the food, and let us pay. Front desk did not know how to correct it. So we don’t know if the charge will be removed. Disappointing service.
Michael
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 17 avr. 2024
Michael, thank you for sharing your concerns. We apologize for the confusion with the incidental fee and the room service charge. We are committed to resolving these issues promptly and accurately. We hope you will consider staying with us again, giving us a chance to provide the service you expect.
2/10 Horrible
Radhames
2 mars 2024
Les points faibles : Propreté et personnel et service
Radhames
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 3 mars 2024
We regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us, Radhames.
6/10 Satisfaisant
Kahle
Voyage en famille
27 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Couch and couch pillows covered with animal hair. Be cautious of the food from the restaurant. I would order out. My daughter and I both got sick off the food. Staff was friendly.
Kahle
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 29 févr. 2024
Kahle, we apologize for the cleanliness issue and the unpleasant dining experience. Your feedback is taken seriously, and we are addressing these concerns. We are glad our team was friendly and hope to welcome you back for a better experience.
8/10 Bien
Shari
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shari
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 28 févr. 2024
It was wonderful having you here, Shari, and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!
2/10 Horrible
Catherine
25 févr. 2024
Catherine
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
We regret we didn't provide you with a five-star experience. Our team would love the opportunity to impress you on a future visit, Catherine.
10/10 Excellent
Jeffrey
Voyage d’affaires
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Jeffrey
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 22 févr. 2024
Jeffrey, thank you for your high recommendation of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean accommodations, great service, and useful amenities. We hope to have the pleasure of welcoming you again soon!
4/10 Médiocre
Nemesis
18 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was nice, but we got a noise complaint for simply talking. The walls are too thin and there was no complimentary breakfast.
Nemesis
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 févr. 2024
We are sorry to hear about the noise complaint and the issue with thin walls. Your comfort is important to us. We will take your feedback into account as we strive to improve. We hope to welcome you back for a more pleasant stay.
6/10 Satisfaisant
Louwanda
17 févr. 2024
Les points forts : Propreté et personnel et service
Louwanda
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 20 févr. 2024
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Louwanda.
10/10 Excellent
Catina
17 févr. 2024
Catina
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Catina.
10/10 Excellent
John
6 févr. 2024
John
Séjour de 2 nuits en février 2024
Réponse de Hotelmgmt le 20 mars 2024
Thank you for taking a moment to leave us this five-star rating, John. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
10/10 Excellent
Tracey
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly and accommodating. The rooms were clean and updated. No complaints.
Tracey
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 7 févr. 2024
Tracey, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean and updated accommodations. Your kind words about our team are very much appreciated and we are glad they provided you great service. The pleasure would be ours to welcome you back!
10/10 Excellent
Alondra
4 févr. 2024
Alondra
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 20 mars 2024
Your five-star rating truly brightens our day! Please visit us again, Alondra.
10/10 Excellent
Cathleen
Voyage en famille avec de jeunes enfants
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff super friendly. Rooms are clean and comfortable.
Cathleen
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 7 févr. 2024
Cathleen, thank you for staying with us at Marriott Hartford Windsor Airport. We are glad you enjoyed your stay and found our front desk team welcoming. It is also wonderful to hear that you were happy with our accommodations. We hope to see you again the next time you are visiting the area!
10/10 Excellent
John
Voyage en famille
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 3 févr. 2024
It was a pleasure to serve as your home-away-from-home, John, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.
8/10 Bien
Brent
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient, just off the interstate—warm and welcoming lobby, chill vibe, friendly staff. We booked a reasonable rate. Clean linens, pool, gym, coffee in the am—easy like Sunday morning. Highly recommended.
Brent
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 1 févr. 2024
Brent, we are thrilled to hear you enjoyed your stay, from our convenient location and welcoming lobby to our friendly team and amenities like the pool and gym. Thank you for recommending us. We look forward to welcoming you back for another relaxing and easy experience at Marriott Hartford Windsor Airport!
10/10 Excellent
ROBERT
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ROBERT
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 30 janv. 2024
Your perfect score has brightened our day, thank you! Come back soon, Robert!
10/10 Excellent
Martin, Sherbrooke
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super clean, large rooms, updated bathrooms and comfy beds.
Martin
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 30 janv. 2024
Martin, thank you for your perfect rating of Marriott Hartford Windsor Airport. We are delighted you had an excellent stay and were pleased with our clean and spacious accommodations. The pleasure would be ours to welcome you back again!
10/10 Excellent
Jeffrey
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean quite and comfortable minus house keeping kept knocking at my door wayyyy before checkout waking me up
Jeffrey
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 30 janv. 2024
Thank you for your high recommendation, Jeffrey. We at Marriott Hartford Windsor Airport and glad you had a clean, comfortable, and quiet stay. Please accept our sincere apology for the inconvenience you experienced with housekeeping on the morning of your departure. We will be sure to use your comments in order to improve. We hope that you will visit us again the next time you are in the area!
10/10 Excellent
George
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience
Very nice place staff so friendly great place
George
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 30 janv. 2024
George, we are happy to hear you had an amazing experience at Marriott Hartford Windsor Airport! Thank you for your high recommendation and kind words about our team. We are delighted they provided you excellent service. The pleasure would be ours to welcome you back!
10/10 Excellent
Sharon
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 29 janv. 2024
Sharon, receiving your five-star rating truly brightens our day! Please visit us again!
10/10 Excellent
Janiela
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great staff
Janiela
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 26 janv. 2024
How kind of you to share your generous compliments, Janiela! Everyone at Marriott Hartford Windsor Airport will relish reading your review. We hope you will choose us again in the future!
10/10 Excellent
Dawn
20 janv. 2024
slept well, very clean
Dawn
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 24 janv. 2024
Thank you for your perfect rating, Dawn. We at Marriott Hartford Windsor Airport are glad you had an outstanding stay and were pleased with our clean and comfortable accommodations. We hope to have the opportunity to welcome you back again soon!
6/10 Satisfaisant
Gretchen
Voyage en famille
12 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We did not have a door for the bathroom which was very uncomfortable for a family of 4. There was just a cloth shower curtain that barely covered the entrance.
Gretchen
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 17 janv. 2024
Gretchen, we apologize for the inconvenience caused by the bathroom setup and understand the importance of privacy for families. Your feedback is essential for our continuous improvement. We hope to welcome you back for a more comfortable and satisfying experience in the future.
4/10 Médiocre
Gayle
Voyage avec des animaux de compagnie
12 janv. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel would have been quite good if there had been water. (They were having plumbing problems.) I wasn’t even offered a discount or complementary meal.
Gayle
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 19 janv. 2024
Gayle, thank you for taking the time to leave us with your valuable feedback. We are disheartened to hear of your experience and are truly sorry for the inconvenience you encountered with our plumbing problems. Our guests are our top priority and we hope that you will stay with us again for an improved experience.
2/10 Horrible
Christine
11 janv. 2024
Christine
Séjour de 3 nuits en janvier 2024
Réponse de Hotelmgmt le 13 janv. 2024
Christine, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.
10/10 Excellent
Christian De La
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the room, spacious and the bed was very comfortable. Also liked to be able to use my Netflix account. Maybe make it available to use more than one streaming service?. The place was really clean which I liked. Easy check in and check out. And close enough to the airport to make it very convenient. Would definitely stay here again.
Christian De La
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 11 janv. 2024
Christian, Thank you for your positive feedback on our spacious rooms, comfort, and cleanliness. We are glad you enjoyed the Netflix feature and will consider adding more streaming services. We are delighted to hear our location was convenient for you. We eagerly await your next stay with us!
10/10 Excellent
John
7 janv. 2024
John
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 8 janv. 2024
Nothing pleases us more than knowing you had a great stay! Thank you, John, and we hope you'll join us for another five-star experience soon!
10/10 Excellent
Lino
Voyage en famille, Voyage en groupe
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, quiet, clean, comfortable property. Check-in staff was very professional, friendly, and knowledgeable.
Lino
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 11 janv. 2024
Thank you for your 5-star rating, Lino. We are glad you had an excellent stay and were pleased with our clean and comfortable accommodations and friendly team. We hope to welcome you back the next time you are visiting the area!
10/10 Excellent
Kevin
7 janv. 2024
Kevin
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 27 janv. 2024
Thank you for the five-star rating, Kevin! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
10/10 Excellent
Shannon
6 janv. 2024
This was my favorite stay at a Marriott hotel! I will definitely be visiting this hotel again!
Shannon
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 11 janv. 2024
Shannon, thank you for your glowing review of Marriott Hartford Windsor Airport. We are glad you had an amazing stay and were pleased with our accommodations. We look forward to welcoming you back again soon!
2/10 Horrible
Khristina
2 janv. 2024
Khristina
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 8 janv. 2024
Khristina, it is disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have. Hopefully, we may have another chance to turn your impression of us around.
10/10 Excellent
Anthony
30 déc. 2023
Anthony
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 2 janv. 2024
We appreciate your high rating, Anthony. It was a pleasure serving you, and we hope to welcome you back soon!
10/10 Excellent
patti k
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
patti k
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 30 déc. 2023
Thank you for your top score, Patti! We look forward to your next stay with us at the Marriott Hartford Windsor Airport.
2/10 Horrible
steve
22 déc. 2023
I booked my stay online and did not get a confirmed reservation email. Therefore I rebooked at the same hotel from the airport (late arrival)to assure I’d have a place to stay. I was charged twice for one night stay!
I am entitled to 1 night credit due to poor advance practices.
steve
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 27 déc. 2023
Steve, we apologize for the inconvenience caused by the reservation issue and the double charge. Your feedback is important to us, and we will look into improving our booking process. Please contact our front desk to resolve the overcharge. We value your patronage and hope to have the opportunity to welcome you back for a hassle-free experience.
10/10 Excellent
Jesus
Voyage en famille avec de jeunes enfants
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 18 déc. 2023
Your five-stars mean the world to us! Thank you and we're excited for the opportunity to host you again.
2/10 Horrible
Bryan
Voyage en couple
15 déc. 2023
Nice hotel , never got my deposit back and the room was exactly how I got it when I checked out. overall nice experience but they ask for incidental charge just to not give it back.
Bryan
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 19 déc. 2023
Thank you for reaching out to us about your concerns, Bryan. Please understand that our incidental charge is a hold, and if no charges are incurred during your stay, the funds are released back at check-out; however, it may take a few days for you to see the refund based on your financial institution. If you haven't seen this resolved yet, please don't hesitate to contact us directly. We are eager to make things right and restore your confidence in us.