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Avis sur Days Inn by Wyndham Tewkesbury Strensham

2 out of 5
Days Inn by Wyndham Tewkesbury Strensham
Roadchef Motorway Service Area, M5 Motorway, Strensham, Worcester, England

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 180 avis sur 563." "
Note des voyageurs de 8 (Bien), d’après 242 avis sur 563." "
Note des voyageurs de 6 (Satisfaisant), d’après 82 avis sur 563." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 563." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 563." "

8,2/10

Propreté

8,6/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
prestation satisfaisante
hôtel conforme à sa description, personnel accueillant, rapport qualité prix satisfaisant

8/10 Bien

Vince

Voyage d’affaires
Les points forts : Personnel et service
For the money it is good value
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Personnel et service
No soap for hands in bathroom, bed slides away from wall when sitting up. Because on motorway service station to go south was difficult. Staff were excellent.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Anne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well placed for our festival at Upton Upon Severn - the use of the well signposted private road made a huge difference! Very friendly staff. Good value for money. The chocolates left with the tea making facility was a nice touch as was the tissues in the bathroom. Free WiFi was appreciated.
Séjour de 3 nuits en mai 2024
Réponse de Days Inn Tewkesbury le 12 mai 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Days Inn Tewkesbury le 6 mai 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 Bien

Sally-Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Days Inn Tewkesbury le 6 mai 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 Bien

Leigh

.
Séjour de 3 nuits en avril 2024
Réponse de Days Inn Tewkesbury le 6 mai 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Excellent

James

Séjour de 1 nuit en avril 2024
Réponse de Days Inn Tewkesbury le 12 mai 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Bien

Kenneth

Séjour de 1 nuit en mars 2024
Réponse de Days Inn Tewkesbury le 6 mai 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon

8/10 Bien

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The radiator in room was not working, but once this was reported to staff a portable heater was promptly provided.
Séjour de 1 nuit en mars 2024
Réponse de Days Inn Tewkesbury le 12 avr. 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist Marianne was very helpful and friendly.
Séjour de 1 nuit en mars 2024
Réponse de Days Inn Tewkesbury le 12 avr. 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Marianne friendly and helpful. I will share your comments with Marianne, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Jackie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Room 8 was clean and warm, with a plentiful supply of clean towels and free tea, coffee and milk. Staff were helpful and friendly and lady on reception went to double check our room before handing over the key. As i am disabled, there were a couple of things that probably wouldnt have made any difference to someone who was able bodied. One was that we had a shower over the bath rather than a separate shower cubicle. My husband had to help me get in and out. But the shower was a good shower! The other was the height of the beds. They were really high and it was impossible to get on the bed by myself. My husband had to help me on, but i must admit this caused some giggles with us and our son! We only had 2 electric sockets in the room, which was difficult with needing to charge phones, so i would suggest that maybe change these to double sockets or provide a small extention lead to provide more sockets. Overall, for the £42.50 we paid for the room, for all 3 of us, it was an absolute bargain, and we will use this again in the future. Thanks for a great stay.
Séjour de 1 nuit en mars 2024
Réponse de Days Inn Tewkesbury le 12 avr. 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

8/10 Bien

Valerie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable bed. Controllable heating and options for food. Very quiet considering just off the motorway. Convenient parking. Problem to get a receipt. Told it would be put under room door at 4am which dud not happen. No staff on at checkout to resolve. Eventually got this resolved after several phone calls.
Séjour de 1 nuit en mars 2024
Réponse de Days Inn Tewkesbury le 25 mars 2024
Thank you for your review, we're pleased to hear you found many things to your liking. However, please accept our sincerest apologies for the inconvenience of obtaining a receipt. We continuously look to improve our guests' stay so your comments will help in doing so. We look forward to welcoming you again in the future.

8/10 Bien

Paul

Les points forts : Propreté et personnel et service
WiFi & tv very intermittent & around the whole area seemed to have mobile signal & 4g yet couldn’t make no calls or use my data other than that all was great
Séjour de 1 nuit en février 2024
Réponse de Days Inn Tewkesbury le 4 mars 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. However, I'm sorry to hear you experienced issues with the wi-fi. We will log this with our IT team to investigate and prevent any future occurrences. We look forward to welcoming you back again soon.

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
It was conveniently located, spotlessly clean, and exactly what I needed. The check in staff were polite and courteous.
Séjour de 1 nuit en février 2024
Réponse de Days Inn Tewkesbury le 26 févr. 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

allan

Voyage d’affaires
Les points forts : Personnel et service
good location and value for money but the building and rooms could do with a refurb
Séjour de 1 nuit en février 2024
Réponse de Days Inn Tewkesbury le 26 févr. 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

8/10 Bien

Marius

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Days Inn Tewkesbury le 18 févr. 2024
Thank you for taking the time to leave a review. We appreciate it!

6/10 Satisfaisant

Andrea

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Room very dated and shabby but exceptionally clean.
Séjour de 2 nuits en février 2024
Réponse de Days Inn Tewkesbury le 12 févr. 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so

10/10 Excellent

andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good 👍
We had a great over night stay, the room had everything we needed. We took our dog and there is a proper safe walking area outside beyond the cars to walk him. Plenty of food & Drink next door in the complex. Great place for a convenient place to stop while visiting local attractions
Séjour de 1 nuit en février 2024
Réponse de Days Inn Tewkesbury le 12 févr. 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Dennis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good
Séjour de 3 nuits en janvier 2024
Réponse de Days Inn Tewkesbury le 3 févr. 2024
Thank you for leaving a 10/10 review. We appreciate it! Hope you'll visit again soon.

10/10 Excellent

Muchie

Les points forts : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Tewkesbury le 21 janv. 2024
Thank you for taking a moment to leave a 5/5 review. We appreciate it!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Tewkesbury le 21 janv. 2024
Thank for taking the time to leave a 10/10 review. We appreciate it!

8/10 Bien

emily

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Tewkesbury le 21 janv. 2024
Thank you for taking the time to leave feedback. We appreciate it!

8/10 Bien

PRAJWOL

Séjour de 3 nuits en novembre 2023
Réponse de Days Inn Tewkesbury le 10 déc. 2023
Thank you for taking the time to leave feedback. We appreciate it!

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, équipements
👍
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Tewkesbury le 2 déc. 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

4/10 Médiocre

Danielle

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Thankfully the bed sheets were clean but as for the rest of the room the standards were very low. Somebody’s else’s McDonald’s box in the bin, cobwebs and mould. Shouldn’t expect much from a motorway services. Next time I would choose to pay that little bit more and stay somewhere else. You get what you pay for!
Réponse de Days Inn Tewkesbury le 28 nov. 2023
We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologise that our hospitality and attention to details left something to be desired on this occasion - this is very unlike us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient, quiet hotel
Check in was easy, and staff were pleasant and helpful. Room was a generous size and clean. Bed was very comfortable Dogs are welcome, which is an added bonus.
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Tewkesbury le 22 nov. 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

2/10 Horrible

Joanne

Séjour de 2 nuits en novembre 2023
Réponse de Days Inn Tewkesbury le 9 nov. 2023
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay. We hope you'll give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Yvonne

Voyage en famille
Les points forts : Propreté
Awful smell on the first floor landing of the property as you walked up the stairs on arrival. Luckily it had gone by the morning. Beds could be a little more comfortable
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Tewkesbury le 8 nov. 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

10/10 Excellent

Debbie

Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Tewkesbury le 28 nov. 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

8/10 Bien

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and tidy
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Tewkesbury le 5 nov. 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly, informative welcome and check in. Amazing hot and powerful shower. The bathrooms are a little old and scruffy however very quiet rooms and comfortable bed.
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 5 nov. 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

8/10 Bien

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 29 oct. 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

8/10 Bien

paul

Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 29 oct. 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

2/10 Horrible

M J

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 25 oct. 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us, at daysinn.tewkesbury@roadchef.com to discuss yourexperience in more detail.

8/10 Bien

Josh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Last minute stay, exactly what you expect.
Exactly what you would expect for a motorway service station hotel. Bathroom is tight and dated, same for the bedroom itself, but can't complain really. I had to stay here last minute due to fatigue on a long journey, the front desk staff were very helpful and accommodating.
Séjour de 1 nuit en juillet 2023
Réponse de Days Inn Tewkesbury le 23 oct. 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Steve

Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 5 nov. 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

6/10 Satisfaisant

Laura

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
I had asked for an eary access room which we did get,the room was clean and reaso ably pleasent. The bed were very high and difficult to get on to,im of average height and couldn't touch the floor when sitting.The mattress was very hard which didn't help sleep my daughter felt the same.
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 15 oct. 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

10/10 Excellent

Susannanh

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
helpful staff even at 11.30 pm.
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Tewkesbury le 15 oct. 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

kuldip

Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Tewkesbury le 30 sept. 2023
Thank you for taking the time to leave a review.We would further appreciate if you could take a moment to complete our internal survey that would have been sent to your email after check out.Many thanks and hope to welcome you Days Inn Tewkesbury again soon.

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Tewkesbury le 22 sept. 2023
Thank you kindly for taking the time to leave a 10/10 review.If you haven't already done so, please feel free to respond to our own survey sent to your email. We would really appreciate it! We hope to welcome you back again soon.

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A bed for the night
This was simply a bed for the night and performed its function well. Reception quickly made up the sofa bed whilst we waited. Plenty of hot water, window was a little faulty so room was initially a bit cold and took some force to close.
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Tewkesbury le 30 sept. 2023
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

8/10 Bien

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Tewkesbury le 30 sept. 2023
Thank you for taking the time to leave feedback.We appreciate it!

4/10 Médiocre

chriselda

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Never again
The hotel was okay apart from a nasty smell in the room. But I only slept for about 2 hours as was woken up by drunk young people who kept on knocking on doors, shouting and showed no consideration to other guests who tried to sleep. This happened from 1 o clock till past 4am. So I will never sleep in one of these hotels again. The whole idea is to sleep over to be rested for the long drive the next day. I was exhausted and tired and a danger to myself and other road users. Never again.
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Tewkesbury le 30 sept. 2023
Thank you for taking the time to leave a review. Please be assured we will work hard to resolve the issue you experienced. I do hope to welcome you back to Days Inn Tewkesbury in the future.

10/10 Excellent

john

Les points forts : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de Days Inn Tewkesbury le 30 sept. 2023
Thank you for taking the time to leave feedback. We appreciate it!

6/10 Satisfaisant

Paul

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
OK for one night stopover but not suitable for longer stays. Accessible room not suitable for people with disabilities as not enough grab rails in bathroom. Walk in shower room needed. Whole place needs updating and shower head replacing. One of the beds was missing a castor and was too high for short people with disabilities. Very noisy with comings and goings so lucky if you get a full night's sleep. Reception was hardly open for queries. Dog friendly though with water bowls and dog treats and a good rate. Bed although high and broken had very good mattress. Tea/Coffee facilities adequate. Good system for parking as car park gets very busy although linen van caused mayhem when trying to manoeuvre through the parked cars. Accessible on northbound M5 only, so could do with an access road over the motorway for Southbound guests who have to travel back up the motorway to the previous junction and double back if they want to carry on south.
Séjour de 2 nuits en août 2023
Réponse de Days Inn Tewkesbury le 30 août 2023
Thank you for taking the time to leave a review. I’m so sorry that you experienced issues with your room - we'll work hard to fix the issues that you experienced. Thanks for letting us know.Reception is manned between 3pm and 6am and a buzzer it at the front desk, including duty manager phone number for 24hour service. Also provided on the front desk are maps giving directions for our private road which gives access from both Northbound and Southbound. Sorry this was not communicated to you clearly. Once again thank you for your feedback, We hope to welcome you back again.

2/10 Horrible

john, Finleyville

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was to have free internet. When I went to use it, you had to get on using Twitter or Facebook. I do not use either one. So your other choice was a form, which claimed it could get information on what you were using, etc. I asked at the desk for help. He said you had to use that. This is not free internet. We were given a room that was not very clean and for a handicapped individual. There was a string hanging down in the middle of the headboard. My husband thought it was a light switch, as we had just stayed in a place where this was the case. He pulled it - soon there was a knock at the door and we were told the room was for handicap and this was if help was needed. Would have been nice to have been told this when we checked in. Was very disappointed in this hotel.
Séjour de 1 nuit en août 2023
Réponse de Days Inn Tewkesbury le 30 août 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon

10/10 Excellent

Benjamin

Séjour de 1 nuit en août 2023
Réponse de Days Inn Tewkesbury le 30 août 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Stephen

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2023
Réponse de Days Inn Tewkesbury le 30 août 2023
Thank you for taking the time to leave feedback. We appreciate it!

6/10 Satisfaisant

Pamela

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was somewhere to sleep after a long journey. Looks a bit tired. Only one plug socket with 2 sockets but one looked melted and couldnt be used. Bed settee looked very used. Tea, coffee, sugar, longlife milk. Overall i thought it was overpriced.
Séjour de 1 nuit en août 2023
Réponse de Days Inn Tewkesbury le 7 août 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.