Dear Lesya,Thank you for your generous feedback! We're thrilled to hear that your stay at Altus Wroclaw was your best hotel experience yet. Your words truly motivate us to keep delivering exceptional service.We'd love to welcome you back anytime you're in Wroclaw. Feel free to reach out if you need anything.Best Regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Jean-Paul,Thank you for sharing your positive review of the hotel. We look forward to hosting you again in the future.With best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Catherine,thank you for choosing Altus Palace hotel in Wrocław.Looking forward to welcoming you back in the future.Warm regards,Teresa PelcGuest Relations Manager

Dear Jean- Paul,thank you for choosing Altus Palace hotel.Please welcome anytime in the future :)With warm regards,Teresa PelcGuest Relations Manager

Dear Darryl,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for any shortcomings you experienced during your time with us.We are disappointed to hear that the welcome, ambiance, and attitude of our staff did not meet your expectations. Please rest assured that we take your comments seriously, and we will address these issues with our team to ensure that we provide the warm and attentive service that our guests deserve.Regarding your dining experiences, we regret that the atmosphere in the restaurant and bar did not meet your expectations. We understand your concerns about the underground dining room and the lack of other guests during your visits. We will take your feedback into consideration as we strive to improve our guest experience.We appreciate your honest feedback, as it helps us identify areas for improvement. Please know that your comments have been shared with our management team for further review.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely,Aleksandra ChodakowskaGuest Relations Manager

Dear Jean,Thank you for taking the time to share your recent experience with us. We look forward to welcoming you back in the near future!Warm regards,Aleksandra Chodakowska Guest Relations Manager

Dear Marc,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Nilan, Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Phu,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Facundo,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Taj,Thank you for adding your feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Ting WaiThank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Andrea,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Thomas,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Steve,Thank you for adding your positive feedback and we welcome you again in the future.Best regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Adam,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our staff classy, polite, and helpful, and that you enjoyed the service at the level of London's Savoy. We're delighted that you found the hotel nice, clean, and your room quiet and cozy.We can't wait to welcome you back for another pleasant stay! If you need anything in the meantime, please don't hesitate to reach out.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Dipti,Thank you so much for your wonderful feedback! We're thrilled to hear that you found Altus Wroclaw to be a beautiful hotel with exceptional staff. Our team works hard to ensure that every guest has a memorable experience, and it's incredibly rewarding to receive such positive recognition.We're delighted that you enjoyed our central location, surrounded by plenty of shops and attractions. We understand that parking can be limited, especially in a bustling city center like ours, and we appreciate your understanding on this matter.If you ever find yourself in Wroclaw again, we would love to welcome you back to Altus Wroclaw for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Katarzyna, Thank you for taking the time to share your feedback regarding your recent stay at Altus Wroclaw. We deeply regret to hear that your experience fell short of the expectations associated with a 5-star hotel, especially during such a significant occasion as a double birthday celebration and the national day for your Grandma.Firstly, we are pleased to hear that Karolina at our reception desk greeted you warmly and accommodated your request for a later check-out. However, we are genuinely sorry that the room allocation near the reception did not meet your privacy needs for your partner's birthday celebration. We understand how important a private and comfortable setting is, especially during special occasions.The hygiene issue you encountered with the toilet is particularly concerning. Please accept our sincerest apologies for this oversight. This does not reflect the high standards we strive to maintain. We appreciate your prompt reporting of the issue and regret that our response did not meet your expectations. We should have provided a more comprehensive solution to ensure your complete comfort and satisfaction.Regarding the parking situation, I apologize for the miscommunication that led to the inconvenience experienced by your family dinner guests. We will review our internal communication processes to ensure that all staff members are consistently informed and aligned on guest instructions and policies.Your feedback is invaluable in helping us improve our services and prevent such issues in the future. As a gesture of goodwill and to restore your faith in Altus Wroclaw, we would like to offer you a complimentary upgrade to a suite on your next visit, along with a special amenity to celebrate your occasions in the manner you deserve.Please do not hesitate to reach out to me directly to discuss this further or to assist in arranging your future stay.Once again, we apologize for the shortcomings during your stay and appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that Altus Wroclaw is known for.Warm regards,Aleksandra ChodakowskaGuest Relations Manager

Dear Carlos,Dziękujemy za dodanie pozytywnej opinii i zapraszamy ponownie w przyszłości.Z wyrazami szacunku,Aleksandra ChodakowskaGuest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Vimal,Thank you for your feedback. We're glad you enjoyed our hotel and central location.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Guest,Thank you for your positive feedback on our hotel in WroclawWe look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Keith,Thank you for your feedback. We're glad you enjoyed our hotel. Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Amy, Thank you for your feedback. We're glad you enjoyed our hotel.Best regards,Aleksandra Chodakowska Guest Relations Manager

Dear Daniel,Thank you for your feedback. We're glad you enjoyed our hotel and design. Best regards,Aleksandra Chodakowska Guest Relations Manager