Dear Joe, Thank you so much for such a great review of your recent stay with us! We appreciate you choosing the Hilton Garden Inn when traveling to Yakima. We look forward to your next visit!Warm Regards,Lisa VArea General Manager

Dear Rachelle,Thank you so much for such a wonderful review of your recent stay with us that the Hilton Garden Inn Yakima. We appreciate your time and hope to welcome you back again during future visits!Warm Regards,Lisa VArea General Manager

Dear Donna,Thank you so much for sharing your experience regarding your recent stay with us. We are so sorry that there was as a delay in your arrival as the city had a power outage throughout the valley due to a 30-acre wildfire. We are so sorry that this did cause some delays and can assure a better experience in the future. Please accept our sincerest apologies. We do hope that you will consider staying with us again in the future.Warm Regards,Lisa VArea General Manager

Dear Carla,We appreciate you taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay! Come back and visit us again soon!Warm Regards,Lisa VArea General Manager

Dear Toron,Thank you for taking the time to review your stay with us. I apologize if there was any confusion upon your arrival regarding your reservation. All reservations for the day of arrival are set for a 3pm check in time. Arriving just after midnight on your arrival date would still incur charges for the evening as the business date of Saturday had not yet been rolled over and you arrived 15 hours prior to check in which would incur a charge for an overnight stay. This is standard policy at all hotels so I apologize if this was not explained to you. I am happy that our hotel was not sold out on Saturday night so that when you arrived just after midnight, our agent was able to get you a room and get you checked into the hotel.We hope you will consider staying with us again in the future. Warm Regards,Lisa VArea General Manager

Dear Chad,Thank you for taking the time to share your experience while staying with us. We hope to make improvements to ensure a better experience for you in the future. We look forward to your next visit.Warm Regards,Lisa VArea General Manager

Dear Leonard,Thank you for such a great review of your recent stay with us at the Hilton Garden Inn Yakima. We are thrilled you enjoyed your stay and we look forward to welcoming you back in the future.Warm Regards,Lisa VArea General Manager

Dear Gregory,We appreciate such a great review of your stay! Thank you for sharing, we hope that we can welcome you back again in the future.Warm Regards,Lisa VArea General Manager

Dear Tanya,Thank you for sharing your experience regarding your recent stay with us. We are so sorry that you had a bad experience with loud kids during your stay. Please don't hesitate to contact the front desk so that it gives the opportunity to ask the offenders to be quiet. We apologize that this affected your experience, and we hope to welcome you back for a better stay in the future.Warm Regards,Lisa VArea General Manager

Dear Joey,Thank you so much for your great review and kind words. We hope to welcome you back again very soon!Warm Regards,Lisa VArea General Manager

Dear Maria,Thank you so much for your great review and kind comments about the Hilton Garden Inn Yakima. We are so happy to hear that you enjoyed your stay and cant wait to welcome you back again!Warm Regards,Lisa VArea General Manager

Dear Loraine,Thank you for sharing such a great review of your stay. We hope to welcome you back again in the future.Warm Regards,Lisa VArea General Manager

Dear Chris,Thank you for taking the time to share your experience in a review of your stay with us. We hope to welcome you back as our guest again in the future.Warm Regards,Lisa VArea General Manager

Dear Erika,Thank you for taking the time to share your experience and review of your visit. We can't wait to welcome you back!Warm Regards,Lisa VArea General Manager

Dear Ihor,Thank you for such a great review of your stay with us! We can't wait to welcome you back again!Warm Regards,Lisa VArea General Manager

Dear Ron,Thank you for taking the time to share your experience with us and for providing a great review. I appreciate your comments about the clearance and wanted to note that we have a large sign right above the garage with large red letters that state that it is a 7' clearance. I apologize that this caused frustration of not knowing the clearance prior to pulling into the garage. We do hope that you will stay with us again and appreciate you sharing your valuable feedback.Warm Regards,Lisa VArea General Manager

Dear Elizabeth,Thank you so much for your great review and your kind words. We look forward to welcoming you back as our guest again soon!Warm Regards,Lisa VArea General Manager

Dear Teresa,Thank you so much for your great review. We appreciate your kind words and hope to welcome you back again in the future.Warm Regards,Lisa VArea General Manager

Dear Mary,Thank you for sharing such a great review. We truly appreciate it and hope to welcome you back again in the future.Warm Regards,Lisa VArea General Manager

Dear Tanya,Thank you so much for your great review and for your kind comments about the food quality in our restaurant. We have a great team and a great menu so we are thrilled that you and your family enjoyed your meals and experience. We hope to welcome you back again soon.Warm Regards,Lisa VArea General Manager

Dear Tyler,Thank you for your great review of your stay with us at the Hilton Garden Inn Yakima. We can't wait to welcome you back in the future.Warm Regards,Lisa VArea General Manager

Dear Jamie,We appreciate your review and apologize that we fell short during your visit. We will address all concerns with our staff to provide a better experience for you in the future. We appreciate your understanding and hope to welcome you back again in the future.Warm Regards,Lisa VArea General Manager

Dear Amy,First, I want to send my condolences for your loss and apologize that our team member was not empathetic to your situation. He is a very friendly agent, and many appreciate his interaction, however he did fail to empathize with your situation, and I am very sorry for that experience. I will personally meet with him so that he understands how this did affect your overall experience. Please do not let this discourage you from staying with us again in the future. We appreciate your kind words about the other staff, and we will address all other concerns with the department leaders.Our thoughts and prayers are with you and your family during this challenging time. We truly appreciate you choosing to stay with us when traveling to Yakima and we wish you a wonderful day and safe travels.Warm Regards,Lisa VArea General Manager

Dear Michelle,Thank you so much for taking the time to share your experience. We are thrilled to see a perfect "10" and can't wait to share with our amazing team. We hope to welcome you back again soon. Travel safe!Warm Regards,Lisa VArea General Manager

Dear Davi,Thank you so much for sharing your experience with us. We hope to improve and provide a better experience for you in the future.Warm Regards,Lisa VArea General Manager

Dear Laura,Thank you so much for your perfect review! We appreciate it so much and love sharing with our team members...they are truly our greatest assets. We look forward to welcoming you back again soon.Warm Regards,Lisa VArea General Manager

Dear Adolfo,Thank you so much for choosing to stay with us and for bringing your puppy with you. We love to see our cuddly friends and appreciate you sharing such a great review of your experience. We look forward to welcoming you all back in the future!Warm Regards,Lisa VArea General Manager

Dear Brian,Thank you so much for choosing to stay with us and for giving us such a great review of your stay with us. We look forward to welcoming you back again soon.Warm Regards,Lisa VArea General Manager

Gracias por elegir quedarse con nosotros. Apreciamos sus amables comentarios y opiniones. Los ventiladores son ventiladores de circulación en los baños y no tienen un interruptor que resulte en un ventilador potente; sin embargo, nuestro equipo de mantenimiento lo revisará para garantizar una mejor estadía en el futuro. Esperamos darle la bienvenida pronto.Un cordial saludo,Lisa V.Gerente General de Área

Dear Sheree,Thank you so much for choosing to stay with us and for sharing such a great review of your experience with our amazing team. They are truly our greatest assets, so your recognition is so much appreciated.I do highly recommend the bed and breakfast package when booking your reservations. The cost savings is great and the breakfast is even better. We can't wait to welcome you back in the future!Warm Regards,Lisa VArea General Manager

Dear Kristine,Thank you so much for choosing to stay with us and for your kind comments about our amazing food and beverage team. We always love to share such great feedback with them to provide the recognition that they deserve.We look forward to welcoming you back again in the future!Warm Regards,Lisa VArea General Manager

Thank you so much for taking the time to review your stay with us this year. As we evaluate our overall guest experience, we strive to make improvements where needed so we appreciate your valuable feedback and do hope that we are able to welcome you back again in the future. Thank you for such a great review.Warm Regards,Lisa VallejoArea General Manager

Thank you so much for taking the time to review your stay with us this year. As we evaluate our overall guest experience, we strive to make improvements where needed so we appreciate your valuable feedback and do hope that we are able to welcome you back again in the future. Thank you for such a great review.Warm Regards,Lisa VallejoArea General Manager

Dear Michael,Thank you so much for choosing to stay with us and for your valuable feedback. We are working with a designer on a lighting package so we hope to make this improvement prior to your next visit. Thank you for your nice review!Warm Regards,Lisa VallejoArea General Manager

Dear Lindsay,Thank you so much for your feedback. We hope that we can welcome you back and your stay is much quieter. We are so sorry that noise affected your experience and we hope that improvements can be made to ensure a better stay.Warm Regards,Lisa VallejoArea General Manager

Dear Lisa,Thank you so much for such an amazing review! We truly appreciate you taking the time to share your experience! Come back again soon.Warm Regards,Lisa VallejoArea General Manager

Dear Antonia,Thank you for such an amazing review! We appreciate your kind words and look forward to your next visit!Warm Regards,Lisa VallejoArea General Manager

Thank you so much for choosing to stay with us and for your great review!We can’t wait to welcome you back in the future.Warm Regards,Lisa VallejoArea General Manager

Dear Jeremy,We appreciate you choosing to stay with us and sincerely appreciate your amazing review. We look forward to welcoming you back again!Warm Regards,Lisa VallejoArea General Manager

Dear Sheree,We are truly sorry for falling short during your stay. We strive to provide excellent customer service and I apologize for the inconvenience of us not being able to meet your expectations. We do hope you will consider staying with us in the future. With additional feedback, we can make needed improvements to ensure a better experience. Sincerely,Lisa VallejoArea General Manager

Dear Robert,Thank you for sharing such a great review! We truly appreciate it and hope to welcome you back during future visits to Yakima.Warm Regards,Lisa VallejoArea General Manager

Dear Shelly,Thank you so much for taking the time to share your experience with us. We can't wait to welcome you back in the future!Warm Regards,Lisa VallejoArea General Manager

Dear Annie,Thank you so much for sharing your experience regarding your stay with us. We appreciate your kind comments about our amazing team members, as they are truly our greatest assets. We hope to welcome you back again soon!Warm Regards,Lisa VallejoArea General Manager

Dear Alvaro,Thank you for such a great review! We hope to welcome you back again soon!Warm Regards,Lisa VallejoArea General Manager

Dear Matthew,Thank you so much for choosing to stay with us and for sharing your valuable feedback. We do offer children pricing on the menu based on the age of the child so I apologize that this was not brought to your attention. We will discuss with our team to ensure that they are explaining in more detail. I am happy to hear that all other aspects were satisfactory and we hope to welcome you back in the future.Warm Regards,Lisa VallejoArea General Manager

Hi Jaquelin,We appreciate your wonderful and positive feedback regarding our amazing staff! We are so happy to see that you enjoyed your stay and we hope to welcome you back again soon.Warm Regards,Lisa VallejoArea General Manager

Dear Karl,Thank you so much for sharing your great feedback. We apologize for the inconvenience caused by the malfunction of the garage door. We are happy to hear that our team was able to assist right away and we are happy to report that a brand new door is on the way! We are thrilled to see that you enjoyed your stay and hope to welcome you back again soon!Warm Regards,Lisa VallejoArea General Manager