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Avis sur Emerson Spice Hotel

3.5 out of 5
Emerson Spice Hotel
Stone Town, Zanzibar Town

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 43 avis sur 54." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 54." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 54." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 54." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 54." "

9,6/10

Propreté

9,8/10

Personnel et service

9,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Le personnel est tres serviable, souriant, toujours pret a nous aider. Nous n etions pas certain pour la securite de l emplacement mais tout a ete parfait. Le restaurant sur le toit est excellent. Il faut absolument y aller. Tres bien situe pour decouvrir la ville.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Line

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel avec un charme fou. Tout le confort y est malgré l'âge du bâtiment. Les chambres sont très grandes et bien aérées. Notre chambre avait egalement une douche extérieure, un bonheur au coucher du soleil.Le personnel est efficace et souriant. La nourriture y est egalement excellente. Il faut absolument essayer le repas 5 services au roof top de l'hôtel. Allez- y, je le conseille fortement.
Séjour de 2 nuits en octobre 2022
Réponse de Emerson Spice le 26 oct. 2022
Dear Line, Thank you very much for your feedback. We are glad to hear that overall you had a wonderful stay with us. We look forward to your visit in the future. With Kindest Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Splendide
Séjour de 4 nuits en février 2020
Réponse de Katia le 20 mars 2020
Merci! :)

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cadre magnifique, au coeur de la vieille ville Bon petit déjeuner en terrasse, magnifique Quelques équipements un peu vétustes
Séjour de 2 nuits en février 2020

10/10 Excellent

Michael, Emeryville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An older building, filled with antiques. Incredible service. Thoroughly loved our stay.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Anil

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel does not have elevator, not good for older people.The area is too crowded and loud, but if you are looking for antique hotel this might be for you.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Cinzia Marina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Konrad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was fantastic! Special thanks to Rashid and Wakili for going above and beyond to insure that I had everything I needed and then some! The rooms were spacious, clean, and, beautifully decorated.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

saorlaith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous and unforgettable stay in Stone Town
Staying two nights at Emerson Spice Hotel was such a memorable experience that I would happily recommend to anyone visiting Stone Town. The property itself is gorgeous; all of the walking tours stop in front of the hotel to point it out. Each of the guest rooms is unique and truly spectacular, and it was such a pleasure being encouraged to explore the unoccupied ones during our time there. The front desk staff was so helpful with everything from airport transfers, ferry ticket purchases, restaurant reservations, taxis, and laundry services. We loved the generous breakfasts on the rooftop each morning and thought that our dinners at the Tea House and the Secret Garden were both excellent. We weren't so lucky with the weather during our visit, so we were extra grateful to pass the time in such a beautiful and friendly hotel. Thank you to the entire team for making our stay so lovely.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Annamari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kaunein hotellihuone tähän mennessä
Tämä hotelli on täydellinen! Huone missä me olimme oli nimeltään Camille ja se on kokemisen arvoinen. Palvelu on ensiluokkaista. Illallismenu yläkerran ravintolassa oli myös todella hyvä ja näkymät ihanat yli stonetownin.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Alexa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Amazing. The best hotel experience I have ever had. I’ve traveled to 52 countries and stayed at many places. This is the best so far. I will be back. Amazing staff so kind .
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Lena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay in a place immersed in history.

10/10 Excellent

Kevin

Séjour de 3 nuits en septembre 2023

8/10 Bien

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was welcoming and friendly. The hotel was clean and elegant. The atmosphere was perfect but the call to prayer at 5:15 was a bit disturbing.
Séjour de 3 nuits en septembre 2023

8/10 Bien

Kulendran, Lugarno

Voyage en groupe
Les points forts : Propreté et personnel et service
The Emerson Spice Hotel used to be the Swahili Sultan's place. The rooms are beautifully appointed. Rustic furniture adds to the ambiance. My room was on the top floor which means 3 flights of stairs. The hotel is located on a narrow street. This means that taxis cannot come up to the hotel.
Séjour de 3 nuits en août 2023

10/10 Excellent

Hannah

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Emerson Spice Team le 23 août 2023
Thank you for taking the time to rate us. We look forward to welcoming you in the near future.

10/10 Excellent

Selvamuthu, Bellevue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, elegant & clean rooms, friendly & professional staff. They made our stay extremely comfortable and pleasant. The roof top breakfast/dinner experience was magical which we had meals in both hotels. There is no elevator in both hotels - so, it's a big hike. Will definitely come again!!!
Séjour de 2 nuits en mars 2023

10/10 Excellent

Donna, San Jose

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The house is spectacular…as is the service! It’s a “living museum” reminiscent of the bygone era of a Sultan’s exquisite existence.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Mei

Séjour de 1 nuit en mars 2023

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful hotel
Lovely hotel Really good and friendly service Fabulous ambience Beautiful breakfast
Séjour de 4 nuits en mars 2023

8/10 Bien

Claes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nätter i Ston Town
Roligt hotell med hjälpsam personal. Fantastiskt middag på takterassen. Varje rum olika med färgtema. Spektakulär! Inget för handikappade på grund av alla trappor. Belysningen behöver förbättras, svårt med sminkning i dålig belysning
Séjour de 2 nuits en mars 2023

8/10 Bien

Mark

Les points forts : Propreté et personnel et service
cozy ambience
Great location in Stone Town, very cozy ambience and nice staff. Fantastic outdoor bathroom. Not very practical, many floors and no lift, beds very hard for our European body. Hotel arranged band/music Friday evening, which unfortunatly disturbed many guests, as rooms do not have propper doors/windows.
Séjour de 2 nuits en février 2023

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the character of the building. The details were tasteful and well designed. Such a unique place to stay!

8/10 Bien

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
It is a very nice old hotel which maintains the feel of past times. The only problem for me, as an old man with bad knees is having to climb more than 70 stairs to my room, the last part on very creaky stairs. The view is magnificent from the roof and the breakfast was excellent with a great variety of frutis
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Gary, Surrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From a warm and professional welcome through to the art as if antiques in the room, Emerson Spice was a most positive and enjoyable experience.
Séjour de 2 nuits en septembre 2022
Réponse de Emerson Spice le 26 oct. 2022
Dear Gary, Thank you very much for your feedback. We are glad to hear that your stay was positive and an enjoyable experience. We look forward to your stay with us in the future. Warm regards,

8/10 Bien

Camille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
Réponse de Emerson Spice le 26 oct. 2022
Thank you for rating us.It was a pleasure to have you stay with us. Please share with us any feedback about your stay. Kind regards,

10/10 Excellent

Michael

Séjour de 2 nuits en août 2022
Réponse de Emerson Spice le 26 oct. 2022
Thank you for rating us.It was a pleasure to have you stay with us. Please share with us any feedback about your stay. Kind regards,

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our experience was amazing. The architecture is superb, the staff extraordinarily helpful and we had such an amazing time. The rooftop is breathtaking and all the staff is kind and polite. We want to return soon.
Séjour de 3 nuits en juin 2022

10/10 Excellent

EMILIE

Séjour de 3 nuits en juillet 2022

10/10 Excellent

Kjersti

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10 av 10 poeng
Et fantastisk valg. Resturantene tilknyttet hotellet er utsøkt i smak til helt ok pris. Lokasjon veldig bra, det er også mulighet for å betale for bruk av svømme basseng på et nabo hotell rett ved. Spør i resepsjonen. Sjåføren til hotellet er en mann med stor kunnskap om historie og en historiefortelling i seg selv å sitte på.
Vi spise her i Secret Garden flere ganger. Det er ett av de stedene i byen med best mat
Verandaen på Belle rommet
Secret Garden
Séjour de 2 nuits en février 2022
Réponse de Reservations and the team at Emerson Spice le 25 févr. 2022
Dear Kjersti, Thank you very much for your feed back. We had a pleasure to host you and we look forward to welcoming you in the future. Many thanks in advance. Kind regards

10/10 Excellent

Carin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Like a dream
Emerson Spice is beyond anything we have ever experienced before. The beauty, the service, the roof terrace, the breathtaking rooms. Like a fairy tale. We can’t wait to get back.
Séjour de 3 nuits en janvier 2022
Réponse de Team Emerson Spice le 4 févr. 2022
Dear Carin, Thank you very much for taking the time and sharing your wonderful feedback. It would be a pleasure for us to welcome you back in the future. Wishing you all the best. Warm regards, Emerson Spice and the team

10/10 Excellent

Isabella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Reservations and the team at Emerson Spice le 2 janv. 2022
Dear Isabella, Thank you for your review. We hope that you had a memorable stay with us in Stone Town. We look forward to your future stay with us. Kindest Regards from all of us at Emerson Spice.

10/10 Excellent

Lisbeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gammelt hotel med stemning
Det bedste hotel i Stone Town. Vi blev opgraderet gratis. Fantastisk service og venligt personale.
Séjour de 4 nuits en novembre 2021
Réponse de Reservations and the team at Emerson Spice le 8 déc. 2021
Dear Lisbeth, Thank you very much for your feedback. It was a pleasure to have you stay with us. Wishing all the best. Kindest Regards

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding
This place is wonderful, charming, individual, quaint… certainly recommend staying.
Séjour de 2 nuits en novembre 2021
Réponse de Team Emerson Spice le 22 nov. 2021
Dear Andrew, Thank you very much for taking the time to share your feedback. It was a pleasure to have you stay with us and look forward to your next visit. Many thanks with kindest regards,

10/10 Excellent

fatma

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
beautiful property with the best customer service I have ever experienced. Even better than the 5 star resorts on the island.
Séjour de 4 nuits en mai 2021
Réponse de Reservations & The team at Emerson Spice le 28 mai 2021
Thank you so much for your feedback. It was a pleasure to have you stay with us and look forward to your stay with us in the future. With Kindest Regards,

8/10 Bien

Nina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2021
Réponse de Reservations & The team at Emerson Spice le 14 janv. 2021
Dear Nina, Thank you very much for taking the time to rate us. We hope you had a wonderful stay with us. If there is something that needs to be improved, please let us know. We would be happy to listen to your feedback in order for us to ensure that our guests are well satisfied. We look forward to your stay with us in the future.

10/10 Excellent

Amr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in town!
Séjour de 2 nuits en décembre 2020
Réponse de Reservations & The team at Emerson Spice le 31 déc. 2020
Thank you very much for taking your time to rate us. It was a pleasure having you stay with us.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Réponse de Rose and the team at Emerson Spice le 17 sept. 2020
Thank you for your review. We’re glad you had a good experience, and hope to see you again soon. Best Wishes,

10/10 Excellent

Scott

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exotic, Romantic Stone Town Inn
Exotic & romantic, Emerson Spice Hotel is what one would expect from an historic inn located in Stone Town. Personnel are professional, courteous, helpful and all speak english. They are also well-connected with reputable tours, tour guides & local activities. We felt very welcome here and enjoyed staying in the historic hotel with architecture reminiscent of Morocco. Unique in its decor, with each of the 10 rooms maintaining its own individual decor, you will not be disappointed if you're a romantic at heart. No TV & no phone in the room is a plus, in my opinion. Internet is sketchy due to localized modems, however, you're probably not staying here to keep in constant contact. Do note there are quite a few stairs for those who may have mobility issues. Also, like any hotel in Stone Town, you will hear the call to prayer from some of the 52 local mosques over loudspeakers. The hotel provides earplugs for this purpose. The restaurants in the "secret garden" and on the rooftop offer first-class dining options and drinks. Highly recommended, I would stay here again in a heartbeat!
Séjour de 2 nuits en septembre 2020
Réponse de Rose and the team at Emerson Spice le 9 sept. 2020
Dear Scott, Thank you so much for taking the time to write such a wonderful review. Your feedback makes us proud and motivates us at the same time. We are glad you found your stay comfortable, enjoyable and appreciate your valuable feedback on our rooms and amenities, as well as our services and food offerings. For sure Emerson Spice aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you once again for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Having ensured guest satisfaction, we look forward to serving you again. Stay safe and in good health. With Best Wishes,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020
Réponse de Emerson Spice Team. le 8 janv. 2020
Thank you for your rating. We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon. With Kindest Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The rooms were beautiful and the food in the roof top restaurant was brilliant!! The staff were lovely and so friendly and helpful. My only negative is that it was very loud at night. The first two nights we were kept awake by noise from the street- motor bikes, people talking etc. The hotel does provide earplugs but it didn’t really help for us
Séjour de 4 nuits en décembre 2019
Réponse de Katia le 24 déc. 2019
Thank you for your review, we are so happy to hear you enjoyed your stay. Sorry you didn't get enough sleep though, Stone Town is indeed a living city, and sound can travel efficiently through the alleyways. We advise light sleepers to try select the rooms set toward the back of the building, in addition to using the earplugs, please feel welcome to contact our reservations with any questions.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique and one of a kind hotel in the middle of stone town. Surely you can settle for comfort and choose Hyatt but you can do that anywhere in the world. Emerson Spice is a truly exceptional hotel with a very attentive staff. You will be wowed!
Séjour de 2 nuits en novembre 2019
Réponse de The Emerson Spice team le 2 déc. 2019
Dear Sir/Madam, Thank you very much for your review. We look forward to your stay with us in the future. With Kind Regards,

8/10 Bien

Ole Fredrik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de Emerson Spice Team. le 29 nov. 2019
Dear Ole, Thank you for your rating. We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon With Kindest Regards, ,