Chaîne des Cardamomes : Vacances ski

Emplacement centre de Rome Vatican 5mn à pied et basilique 5mn Petit déjeuner complet Personnel aimable

Location, well maintained

Personnel aux petits soins hôtel très bien placé pour visiter Rome. Je le recommande.

Cet établissement aurait pu être parfait si nos chambres n'avaient pas été dans le bâtiment indépendant. Ceux qui n'arrivent pas à dormir avec la lumière du jour s'abstenir de prendre un chambre dans le bâtiment indépendant pas de volet et pas de rideau occultant. Eviter la chambre 5 il y a une lingerie avec le service de nuit donc du bruit. Sinon pour le reste la grande classe un vrai 5 étoiles petit déjeuné extraordinaire service et personnel au top petite gourmandise le soir et eau à volonté il n'y avait donc juste qu'un petit problème comparé au reste

Très bel hôtel, bien situé.

Emplacement centre de Rome Vatican 5mn à pied et basilique 5mn Petit déjeuner complet Personnel aimable

Location, well maintained

I stayed here June 12-20, 2026 (rooms 514 & 607), and my experience was deeply mixed. Positives: The hotel has a warm, elegant atmosphere. The bed was excellent, housekeeping was perfect, and the Molton Brown toiletries and lobby water fountain were lovely touches. Special thanks to Tommy and the other front desk agent for their friendly service. Negatives: Maintenance issues were highly disappointing. Room 514 had a bulging bathroom door, loose handle, dirty curtains, a broken office chair, and a clicking bathroom light (possible short circuit). The mini-fridge didn’t work, ruining a $19 tiramisu on day one. The Chromecast was down for two days, and despite promises, no on-site engineer came to fix it. We also didn’t receive breakfast cards on arrival. The elevator was out of order for our first three days. The "Urban Cove" area needs attention: the menu was stained, and furniture requires cleaning. The continental breakfast lacked variety, with basic items like grapes or granola often missing. There is also no laundry service, only an external app. When I showed Tommy the room’s poor state, nothing was done. A free upgrade is nice, but providing a room that works as intended for the whole week is basic customer respect. At checkout, the front desk simply wished us a good trip without addressing these unresolved issues. I cannot recommend this hotel until maintenance improves.

Old but very lovely hotel. We enjoyed with my son our first travel to NY . Everyone was very kind and helpful.

Hôtel parfait, situation idéal pour visiter Downtown.