Zentralasien: Romantikurlaub

Sehr schöne Zimmer, freundliches Personal, gute zentrale Lage, gerne wieder!

Alles hat uns sehr gut gefallen. Das Hotel war sehr angenehm und der Service ausgezeichnet. Vielen Dank für den schönen Aufenthalt!

Sauberes Zimmer, sehr gutes Frühstück. Sehr freundliches Personal. Nur der Ausblick im 4. Stockwerk war dieses Mal nicht so schön

Das Zimmer war sauber und im Vergleich zu anderen Hotels in New York sehr groß. Es war super schön auch mal frische Luft durch den Balkon zu bekommen. Die Fenster sind gut gegen Lärm abgedichtet. Die Regendusche war auch ein top Highlight. Personal super nett, vom Rooftop hat man auch einen schönen Ausblick zu little Italy. Standort auch top. Insgesamt ein wunderschönes Hotel und nach dem Sightseeing freut man sich ins Hotel zurück zu kommen.

Sehr freundliche und hilfsbereite Mitarbeiter. Die Lage ist top, und alle Sehenswürdigkeiten Fußläufig, schöne Rooftopbar,

Glorious property, 3-Star food, 5-star service.

Our stay at Al Viminale Hill Inn & Hotel was disappointing due to several issues that affected our experience. The main problem was the air conditioning. Although it provided cool air, it produced an unbearable and extremely loud noise during operation. With temperatures reaching up to 37°C outside, switching it off at night was not a realistic solution. The noise significantly affected our sleep and made the room difficult to use comfortably. We reported the issue to the reception. The problem was acknowledged, but we were informed that no alternative room was available. We were advised to cool down the room during the day and turn off the air conditioning at night, but no effective solution was provided. Additionally, the refrigerator did not cool properly. As a result, food and drinks, including milk, could no longer be stored safely and had to be discarded. Due to these issues, we requested a partial refund through the booking platform. The request was reviewed, but the hotel did not approve it. The booking platform offered a goodwill compensation. We also noticed that other guest reviews mentioned similar concerns, including issues with air conditioning and shower problems. The location was convenient, but in our experience the room conditions and functionality did not meet the expected standard.