Île de Skye : Vacances golf

Hôtel bien placé

The lady at check in was most helpful and apologetic as we had email confirmation of an upgrade which we couldn’t get due to errors on the hotel’s behalf. Complimentary cocktails were offered by way of an apology, but due to the member of staff making them not knowing what to do we had to pour these down a sink. When we got our allocated room there was already someone in it. We were then allocated a third room - 228 - which despite its number could only be accessed from the first floor which we had not been told. Breakfast was also shambolic, we had to wait in reception for 20mins despite the breakfast room being less than half full. In our opinion the problem was poor management and poor training, the staff were under a lot of pressure which they couldn’t hide.

Impossible d utiliser le spa prévu gratuit dans la réservation Nous avons voulus l utiliser il nous a été demandé 45 livres par personne Aucun service Un room service nul un club sandwich immangeable etc

The lady at check in was most helpful and apologetic as we had email confirmation of an upgrade which we couldn’t get due to errors on the hotel’s behalf. Complimentary cocktails were offered by way of an apology, but due to the member of staff making them not knowing what to do we had to pour these down a sink. When we got our allocated room there was already someone in it. We were then allocated a third room - 228 - which despite its number could only be accessed from the first floor which we had not been told. Breakfast was also shambolic, we had to wait in reception for 20mins despite the breakfast room being less than half full. In our opinion the problem was poor management and poor training, the staff were under a lot of pressure which they couldn’t hide.

Hôtel bien placé

Très bien situé, totalement rénové, super petit déjeuner.

Hôtel bien placé

HORRIBLE ! Nous ne sommes même pas resté la deuxième nuit !! - manque cruel d'hygiène - une odeur horrible - lugubre et vétuste Sur l'annonce il est précisé "parking" mais il doit y avoir maximum 6 places, nous avons dû rajouter le parking ! J'ai préféré payé une nuit ailleurs et perdre de l'argent que de supporter une deuxième nuit là bas. À fuir !