Hôtels 4 étoiles à Castel Madama, Latium

"Tres agreable sejour, personnel tres gentil. Le petit dejeuner est bien garni"

"Très bon emplacement pour visiter Rome"

"hôtel bien situé. Bon petit déjeuner. Chambre propre. "

"Chambre propre et personnel agréable. Un seul problème au niveau de notre chambre au rez de chaussée qui était très bruyante à cause de l’installation d’un marché. Sinon dans l’ensemble tout était correct. "

"Le menu du déjeuner était très bien. Nous avons apprécié notre séjour, mais les chambres ne sont pas très bien insonorisées. Nous étions fréquemment réveillés par les bruits dans le corridor et dans les chambres adjacentes."

"Magnifique hotel pztit dej un vrais bonheur. Accueil impeccable "

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"La chambre. This was my second time staying at this hotel. Te first experience was perfect maybe because it was in Oct a few years back. This time, the room was way too hot and we couldn't even hug each other to sleep for the 3 nights that we were there for. Was told it was a central heating. Tried lowering the temperature but the temperature in our room can't go lower than 24⁰c. "

"Notre sejour a l'hotel iQ etait extraordinaire ! La chambre etait propre, confortable, y avait des snacks et des boissons gratuits renouvelés chaque jour. Le petit-déjeuner etait aussi parfait. Le personnel etait gentil et attentionné ! "