Hôtels 4 étoiles à Genzano di Roma, Rome

"Tres agreable sejour, personnel tres gentil. Le petit dejeuner est bien garni"

"Très bon emplacement pour visiter Rome"

"Très bon hôtel je recommande. Bien situé, très bons restaurants aux alentours, vous pouvez tout faire à pieds, un personnel professionnel et sympathique parlant pour certains français. Petit déjeuner très bon avec des produits de qualité Chambre agréables et spacieuses bien insonorisées, les communs sont également très propres et joliment meublés Nous avons passé un excellent séjour"

"hôtel bien situé. Bon petit déjeuner. Chambre propre. "

"Chambre propre et personnel agréable. Un seul problème au niveau de notre chambre au rez de chaussée qui était très bruyante à cause de l’installation d’un marché. Sinon dans l’ensemble tout était correct. "

"Magnifique hotel pztit dej un vrais bonheur. Accueil impeccable "

"Amabilité, Chambre impeccable ,service quotidien également Un sans faute Merci"

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"La chambre. This was my second time staying at this hotel. Te first experience was perfect maybe because it was in Oct a few years back. This time, the room was way too hot and we couldn't even hug each other to sleep for the 3 nights that we were there for. Was told it was a central heating. Tried lowering the temperature but the temperature in our room can't go lower than 24⁰c. "