Hôtels 4 étoiles à Labico, Rome

"Chambre très confortable, très calme, petit déjeuner varié et complet, metro au pied de l’hotel, top"

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"Good"

"La chambre. This was my second time staying at this hotel. Te first experience was perfect maybe because it was in Oct a few years back. This time, the room was way too hot and we couldn't even hug each other to sleep for the 3 nights that we were there for. Was told it was a central heating. Tried lowering the temperature but the temperature in our room can't go lower than 24⁰c. "

"Eau chaude variable Un seul ascenseur très lent, donc souvent ds les escaliers Petit dejeuner peu varié, pancake froid, à plusieurs reprises on a dû reclamer qqn au service qui ne le constatait pas eux même (bac œufs vide, plus de verres, etc) Gardien gare ideal pour bouger rapidement, train, metro, etc, par contre vraiment pas le plus joli. Sol de la chambre froid, heureusement pantoufles distribuées. "

"Everything was well coordinated. Even special demands were managed. A good reactive team. Quality of hotel and beds are pretty good and the location is relatively quiet."