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Bewertungen von Americas Best Value Inn and Suites Aberdeen

2 out of 5
Americas Best Value Inn and Suites Aberdeen
801 East Commerce Street, Aberdeen, MS

Bewertungen

6.6
37 von insgesamt 153 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 153 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 153 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 153 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 153 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

7.0/10

Personal & Service

5.8/10

Ausstattung

6.4/10

Zustand der Unterkunft

7.0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Gary

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Gary,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

4/10 – Schlecht

Charles

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Property had TV issues ad other electric issues - lights that flickered or didn't function. Bed was generally comfortable. Shower and water pressure were excellent.
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Manager am 15. März 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the TV and other electrical issues. Your comments have been noted, and we will address these issues to ensure a more comfortable experience for our guests in the future. We're glad to hear that you found the bed comfortable and enjoyed the shower and water pressure. If you decide to stay with us again, please don't hesitate to reach out if you encounter any issues so that we can address them promptly. We appreciate your understanding and hope to welcome you back for a better experience soon.Sincerely, Hotel Manager

2/10 – Ungenügend

Hunter

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here!
This is a flea bag hotel. The bed had bed bugs and stained.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Manager am 27. Dez. 2023
Dear Hunter,We are truly sorry to hear about your negative experience during your stay. Your comfort and well-being are our top priorities, and we take reports of bed bugs very seriously. Immediate action is being taken to address and resolve the issue. However, please note that we have a vigorous pest control program and make sure that there are no bugs or any other pests in our rooms. We apologize for any inconvenience caused and assure you that we are committed to maintaining a high standard of cleanliness. Your feedback is invaluable, and we hope to have an opportunity to regain your trust in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Adrienne

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
My husband fell out of chair in the room twice. The chair was old and unsafe. The bed headboard was heavy damage. The TV was going out the internet signal was spotty. The room can use a little more update. For the price the can offer light breakfast.we ask for room where my husband view his vehicle. The towels was old and rough. You offer two face cloth per a guest considering you was night and the morning. Need add blankets in the room. We check in late and hotel was not professional. We was told that we paid to much on line and that we should have call the Hotel directly.we live out town. My aunt stayed in another room and that morning she sat in the chair on her room and the collapse from under her. She was hurt from the fall With 3 hour ride it was miserably.
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 25. Nov. 2023
Dear Adrienne,We deeply regret the multiple inconveniences you and your family experienced during your stay. Your safety and comfort are our top priorities, and we are sincerely sorry for the issues with the chair, bed headboard, TV, and internet signal. We take your feedback seriously and are addressing these concerns with our maintenance and management teams to ensure improvements are made promptly. We appreciate your suggestions for updates and a light breakfast option. We apologize for the lack of professionalism during your check-in, and we will use this feedback to enhance our service. Please accept our sincere apologies, and if your travels bring you back to the area, we hope to provide you with a much-improved experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Tony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 21. Nov. 2023
Dear Tony,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

2/10 – Ungenügend

Josh

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Manager am 7. Dez. 2023
Dear Josh,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 – Hervorragend

Samatha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 7. Okt. 2023
Dear Samatha,Thank you for your perfect 10/10 rating! We're delighted to hear that you had an excellent experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Had to have Hotels.com call because the desk clerk couldn’t figure out my reservation. Hotel itself is old and dirty. No breakfast either. If you are in a pinch it will do. Otherwise, drive to another town.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Manager. am 2. Okt. 2023
Dear Guest,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager.

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great, friendly and helpful. Room was clean and well kept.
Aufenthalt von 2 Nächten im September 2023
Antwort von Hotel Manager am 18. Sept. 2023
Dear William,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found our staff great, friendly, and helpful, and that your room was clean and well-maintained. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Avery

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Manager. am 14. Sept. 2023
Dear Avery,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 – Hervorragend

Avery

Geschäftlich gereist
Gut: Ausstattung
Nice people and clean quiet area
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotel Manager am 31. Aug. 2023
Dear Avery,We're delighted to hear that you found our staff nice and the area clean and quiet during your stay. Thank you for your positive feedback! We hope to have the pleasure of welcoming you back in the future for another enjoyable experience!Sincerely, Hotel Manager

8/10 – Gut

Avery

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleasant stay
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotel Manager am 29. Aug. 2023
Dear Avery,We're delighted to hear that you had a very pleasant stay! We hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Boyd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient place to stay. Place had also been remodeled/updated
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hotel Manager am 30. Juni 2023
Dear Boyd,Thank you for your feedback! We're glad to hear that you found our hotel convenient and that you appreciated the remodeling and updates we've made. Providing a comfortable and modern environment for our guests is important to us, and we're pleased that you had a positive experience. Should your travels bring you back to our area, we would be happy to welcome you again for another enjoyable stay.Sincerely, Hotel Manager

8/10 – Gut

lasandra

Gut: Personal & Service und Komfort des Zimmers
The man at the front desk was great and funny
Aufenthalt von 1 Nacht im April 2023
Antwort von Hotel Manager am 25. Apr. 2023
Dear Guest, Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon. Sincerely, Hotel Manager

8/10 – Gut

CHARMAINE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
neat, clean hote;.
The weather became unexpectedly cold, I think having an extra blanket in the room would be nice. The heater kept the room toasty warm. The hotel parking lot was well lit and close to the highway. The desk staff was helpful for places to eat, since the town does not have much except fast food places. If I visit the town again, I would stay here again.
Aufenthalt von 3 Nächten im März 2023
Antwort von Hotel Manager am 23. März 2023
Dear CHARMAINE,Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our hotel to be neat and clean, and that the heater in your room kept you toasty warm during the cold weather. We appreciate your feedback regarding the extra blanket in the room and will take that into consideration for future improvements. We are delighted to know that our well-lit parking lot and helpful desk staff made your stay even more enjoyable. Thank you for choosing us as your accommodation choice in town, and we hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager

4/10 – Schlecht

Wilson

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
No breakfast
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotel Manager am 15. Feb. 2023
Dear Wilson,Thank you for taking the time to leave a review. I apologize that we cannot offer breakfast at this time. We are always looking for ways to improve our services and strive to meet the needs of all our guests. We will take your feedback into consideration. We apologize for any inconvenience caused. Thank you again for your feedback.Sincerely, Hotel Manager

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotel Manager am 12. Feb. 2023
Dear Philip,Thank you for the 10-out-of-10-star rating.We hope you had an enjoyable stay.We are amazed by the feedback.It is an honor to host guests like you.I look forward to seeing you again as soon as possible.Sincerely, Hotel Manager

10/10 – Hervorragend

Dhirushia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If u r getting a smoking room make sure they r not conjointly because i had people smoking weed next to mine and could smell it all night.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Hotel Manager am 3. Feb. 2023
Dear Dhirushia,Thank you for your 5-star rating! As you may have read in other reviews, we never condone the use of weed or any other illegal substance in our hotel rooms or on our premises. However, we shall investigate for the real reasons. We request your kind understanding and continued patronage. Sincerely, Hotel Manager

2/10 – Ungenügend

Elizabeth

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
The property was safe. We were approached upon going to our rooms. We did not stay the night. I turned the keys in immediately.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von John Patel am 25. Dez. 2022
Elizabeth, We are sorry for the inconvenience and we are investing getting the issue for the better resolution. Our staff is notified to look into more details on this case. We appreciate that you give us an opportunity and apologize for this trouble.

8/10 – Gut

Shannon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von Hotel Manager am 16. Nov. 2022
Dear Shannon,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 – Gut

Wade

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very courteous, and room was very clean. Housekeeping cleaned rooms daily
Aufenthalt von 2 Nächten im November 2022
Antwort von Hotel Manager am 15. Nov. 2022
Dear Wade,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us and found our staff to be courteous and your room to be clean. We hope you'll come and see us again soon!Sincerely, Hotel Manager

8/10 – Gut

Shannon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2022
Antwort von Hotel Manager am 13. Nov. 2022
Dear Shannon,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 – Ungenügend

Debbie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I wish I could upload pictures! This hotel has bed bugs, we went to get in bed and both beds had bugs. Manager at first only offered us 2nd room we switched and this rooms beds also had bed bugs. After much argument that it was roaches not bed bugs (which isn’t true we foodies pictures of bed bugs) he finally agreed to refund us, we were Hurricane evacuees and had to put another hotel in our credit card and drive an hour to new destination. They definitely rent rooms long term to very shady folks who hang out in the parking lot as a group smoking and drinking.
Aufenthalt von 3 Nächten im September 2022
Antwort von Hotel Manager am 7. Okt. 2022
Dear Debbie,Thank you for staying. We have taken note of your remark about the roaches issue during your stay. We are regularly taking pest control measures on our property but will check it further. Our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please visit again.Sincerely,Hotel Manager

6/10 – Okay

maurice

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Check in was a little slow it appeared to be a one man operation.
Aufenthalt von 2 Nächten im September 2022
Antwort von Hotel Manager am 7. Sept. 2022
Dear Maurice,We’re sorry that you were unhappy with the slow check-in. Please rest assured that we truly value your feedback and will make sure that you have a smooth and fast check-in next time you visit us. Please visit us again. Sincerely,Hotel Manager

6/10 – Okay

Jeannie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
The worst hotel I have ever stayed in.
The hotel is very old in need of upgrades. It was nice and quiet. There was no breakfast, you had to ask for coffee. The desk clerk was very nice. Check in was easy. The pool was great. The refrigerator was old but it worked . The beds were clean and comfortable, large size room but the bathroom was was so tiny there's no room to move around. This was the only hotel in the city.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotel Manager am 15. Juli 2022
Dear Jeannie, Thanks for your comments. Though you liked our desk staff, check-in, pool, bed, spacious rooms, with us although I regret that we couldn’t completely satisfy you because you reasons mentioned. We take real pride in our hotel, and I apologize if we let you down in anyway. I hope you will reconsider and stay with us again in the future. Sincerely Hotel Manager

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the pool being right infront if our door
Aufenthalt von 5 Nächten im Juli 2022
Antwort von Hotel Manager am 15. Juli 2022
Dear Samantha, Thank you so much for your kind words. I’m so pleased that you found us a good place to stay and especially enjoyed the relaxing pool we provide. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 – Gut

Nathan

Aufenthalt von 2 Nächten im April 2022
Antwort von Hotel Manager am 4. Mai 2022
Dear Nathan, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

6/10 – Okay

Roger

Mit dem Partner gereist
Easy to get to.
Aufenthalt von 1 Nacht im April 2022
Antwort von Hotel Manager am 26. Apr. 2022
Dear Roger, Thank you so much for being such a lovely guest at our hotel. I’m so pleased that you found us a perfect place to stay and liked our convenient location, easy to get into. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a comfortable stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

4/10 – Schlecht

Katelin

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The lady at check-in was friendly. The room however- the heater leaked inside the room and required three towels. It also shocked me when I touched it barefooted. We accidentally left a pillow and shirt, called the hotel and the man was exceptionally rude and I was told to call back the next day. Then housekeeping told me they'd thrown away the pillow case, didn’t find the shirt, and lost the pillow.
Aufenthalt von 3 Nächten im April 2022
Antwort von John Patel am 15. Apr. 2022
Katelin, We are sorry for the inconvenience causes to you. We will deeply looking into the feedback you provided and address it to the relevant department. We hope you give us a second chance to enjoy our hospitality. Thank you!

8/10 – Gut

Frederic

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel for business stay.
Clean, comfortable, large room. Great price. No frills other than Wi-Fi. Completely adequate.
Aufenthalt von 4 Nächten im April 2022
Antwort von John Patel am 15. Apr. 2022
Thank you for your feedback. It's a lot to us. Come visit us again soon.

8/10 – Gut

Judy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay met my needs. They kept the place clean .
Aufenthalt von 2 Nächten im April 2022
Antwort von John Patel am 11. Apr. 2022
Dear Judy, Thank you for your stay and a kind input about our hotel. Hope to see you soon.

2/10 – Ungenügend

Herschell

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property better lighting entering into the property from the highway, radio was not working brown water coming out of sink faucet, curtain should fit the windows so people want be looking in your window, walls should be sound proof don’t halfto listen at other guest having sex.
Aufenthalt von 2 Nächten im April 2022
Antwort von John Patel am 11. Apr. 2022
Dear Herschell, We apologize for the issues you encountered. We have taken proper steps towards the issues. Your input gave us the insights of the hotel and very important to us. we hope you give us a second chance to enjoy our hospitality. Thank you!

10/10 – Hervorragend

Tracie

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im April 2022
Antwort von Hotel Manager am 21. Juli 2022
Dear Guest, Thank you very much for your stay at the Americas Best Value Inn and Suites Aberdeen. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

10/10 – Hervorragend

Yuri, Reston

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I liked that the room had a microwave and refrigerator. Did not like that there was a roach in the room.
Aufenthalt von 2 Nächten im April 2022
Antwort von John Patel am 9. Apr. 2022
We appreciate your feed back , Hope to see you more often

10/10 – Hervorragend

shontia

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022
Antwort von John Patel am 9. Apr. 2022
Thank you for staying with us and positive feedback to our property. We hope you enjoyed your stay with us.

6/10 – Okay

kevin

Geschäftlich gereist
Gut: Personal & Service
For the price it was tolerable
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Hotel Manager am 6. Juni 2022
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely, Hotel Manager

2/10 – Ungenügend

josef

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was very very dirty.
Aufenthalt von 10 Nächten im Oktober 2021
Antwort von General Manager am 22. Okt. 2021
Dear Josef, Thank you for taking a moment to reach out to us. Cleanliness is a priority for us, so we will be sure to discuss your feedback with our housekeeping team. We apologize for the inconvenience and hope you will allow us the opportunity to provide you with a better experience on your next visit.

2/10 – Ungenügend

Larry

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The i believe it was the owner but he was very rude and the rooms was very nasty
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von General Manager am 23. Okt. 2021
Dear Larry, Thank you for your feedback. We apologize for any perceived rudeness on behalf of our staff and have forwarded your feedback to our team so we can better ensure a quality experience for all of our guests. In the future, we hope to better serve you on your next visit to the area.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Wonderwomen
It wasn't too bad it was clean but the towel rack in bathroom was broken and the bathroom was very small. front door was very loose and had a crack under it, we had to put towel there so nothing would come in our room like a snake or something.
Aufenthalt von 2 Nächten im Oktober 2021

8/10 – Gut

Larry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was clean . The couch in the room was from the fifties it looked like . Air Conditioner/heater would not get cooler . Overall I would recommend this hotel to stay at. It was very quite .
Aufenthalt von 1 Nacht im Oktober 2021

6/10 – Okay

Tracie

Mit der Familie gereist
Gut: Personal & Service
This hotel isn't bad, it just probably needs a makeover. The bed is comfortable and it is quiet. I would recommend getting door flaps to catch insects coming into the room from the outside. There was daily service, which was nice and the staff was friendly.
Aufenthalt von 3 Nächten im September 2021

6/10 – Okay

Christopher

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was dated and they dont do a good job cleaning found dirty towels in the room and my other relatives had clean issues with their rooms as well
Aufenthalt von 2 Nächten im Juni 2021

4/10 – Schlecht

Kimberly

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was run down. 6 family members stayed and we all had to purchase cleaning supplies for the room to feel comfortable. Stayed 3 nights. Asked for additional towels. No towels could be given until the dirty one were returned.
Aufenthalt von 3 Nächten im Juni 2021

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Thi hotel needs a good cleaning .
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Guest Relations am 4. Juni 2021
We're sorry to learn that you were unsatisfied with the upkeep of our property. We take cleanliness very seriously at our hotel and will immediately let our housekeeping team know of your concerns to address and act on them ASAP. We'd love to welcome you back to Aberdeen for a much cleaner experience soon.

2/10 – Ungenügend

Brad

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nasty
I didn’t stay after seeing the room I canceled. One of the worst rooms I’ve ever booked
Aufenthalt von 1 Nacht im Mai 2021

8/10 – Gut

BARBARA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great!
The room was HUGE! Clean and comfortable! Wouldn't hesitate to stay here again. Not the most modern decor (if that's what is important to you) but has everything needed for a pleasant stay. Good location, close to town and very friendly staff. Thank you for making us feel welcome ♥️
Aufenthalt von 1 Nacht im Mai 2021

8/10 – Gut

Kiara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1st visit
The service was great, John was amazing with my late check in. The only problem I had was that room 105A the bathroom tub would not allow for a bath to be made( the stopper wouldn’t allow the water to stay in the tub)for a child to take. And the microwave didn’t look like anyone had cleaned it but overall it was a great stay, quiet, friendly and the cleaning ladies were phenomenal
Aufenthalt von 3 Nächten im April 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was very pleased. Only dislike was it got a little noisy
Aufenthalt von 1 Nacht im März 2021

8/10 – Gut

Billie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2021
Antwort von Hotel Manager am 13. Jan. 2023
Dear Billie,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 – Okay

Edward

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2020