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Avis sur Snowy Mountains Resort and Function Centre

3.5 out of 5
Snowy Mountains Resort and Function Centre
Snowy Mountains Highway, Adaminaby, NSW

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 53 avis sur 224." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 224." "
Note des voyageurs de 6 (Satisfaisant), d’après 65 avis sur 224." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 224." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 224." "

7,6/10

Propreté

7,6/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

louise

Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A very run down property and none of the communal areas were operating. No safety chain on the room door. Lady who worked there was nice. Ok for price I suppose but it did feel dodgy.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

DAVID

Voyage en couple
Les points faibles : Équipements
Property needs a Reno to relive its glory days and a microwave honestly what hotel doesn’t have a microwave!
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Louise

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
In a great location for access to exploring the Snowy Mountains. Rooms and property facilities are due for some maintenace and updating. Nice and quite venue and friendly staff.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Robert

Voyage en couple
Les points forts : Propreté et personnel et service
Flooding to front concrete verandah even in light rain
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Stacey

Séjour de 3 nuits en décembre 2023

8/10 Bien

Frank

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
nice and roomy quiet room
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Allison

Voyage en famille
Les points forts : Propreté et personnel et service
Spacious, quiet
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Pamela

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the much larger room we had with the cooking facilities and the large bathroom. The room suited our requirements perfectly. Next time we are visiting Adaminaby we will be definitely staying here again and hopefully get the same room.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Irene

Les points forts : Propreté, personnel et service, confort de la chambre
Basic but clean
We arrived very late due to a detour On phoning the property to advise of this, the lady was extremesly helpful She left our room key in the door and turned on the heating for us Just fabulous after a horrendous drive through the mountains on a dark, foggy night pouring with rain. Lucky I asked about the restaurant though as it is closed for renovations as is the bar. There is a bowls club nearby. No wifi in the rooms, otherwise clean and comfortable. The bathroom sink is outside the bathroom
Séjour de 2 nuits en septembre 2022

8/10 Bien

Esther

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The staff were friendly, but the room that we booked in the picture was different from what we got. The heater stopped working at night which caused inconvenience for us. Bring your own cups and plates as there were none.
Séjour de 2 nuits en septembre 2022

8/10 Bien

MUHAMMAD

Les points forts : Équipements
Property is okay but customer service could be a lot better. Staff were cooperative though. Room bit smelly due to pest maybe. Heating, fridge and playing area was the best. You can even play tennis, table tennis, many arcade games, pool, foosball etc. Loved the big chimney in the middle of big lounge of common area, and sofas. Make you feel in cosy home
Séjour de 2 nuits en août 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable, warm and clean. Good sized rooms. About 40 min drive to Mt Selwyn
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The property was easy to locate and conveniently located. Staff were quite friendly. Breakfast and dinner is served in the restaurant attached to the reception. There's a small play and recreational area. Plenty of onsite parking. Room was specious and as advertised. Found a bit of rubbish under one of the bed which was a bit of a disappointment. Overall a decent place close to Selwyn to spend the night.
Séjour de 1 nuit en septembre 2019
Réponse de c le 13 sept. 2019
Hi there, Thank you for your review, we are happy you enjoyed your stay! The team at Snowy Mountains Resort

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Restaurant and bar was closed, if we had known it was going to be closed we would have stayed somewhere else. Shower leaked badly. I had to ask for clean towels as the room was not serviced.
Séjour de 3 nuits en août 2019
Réponse de c le 8 sept. 2019
Hi we are sorry to hear this! we do not service the rooms but if you are staying quite a few days we do some housekeeping. During quiet times we can open gaming area and restaurant, we simply request you to pre book and let us know the time you would like dinner. Please let us know if there are any issues with rooms as we will happily move or upgrade you. The snowy team.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Excellent large communal area with a fireplace and amusement area.
Séjour de 3 nuits en août 2019
Réponse de c le 13 sept. 2019
Hi there, Thank you, we are happy you enjoyed your stay and look forward to seeing you again soon!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very Dated rooms and bathroom, common area didn't feel welcoming for the family.
Séjour de 1 nuit en août 2019
Réponse de c le 13 sept. 2019
Hi there, We are sorry to hear that you didn't feel quite at home here. Please send us a message and let us know what we can improve on. We would love to see you again and give you a more positive experience!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was dirty there was mould in the shower there was dirt and the bathroom the carpet wasn't clean it had a musty smell it just wasn't good
Séjour de 2 nuits en août 2019
Réponse de c le 13 sept. 2019
Hi there, We are sorry to hear of your experience here. Please in future let reception know and we can either re- clean or upgrade your room so you can enjoy your stay as much as possible.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Close to Selwyn snow resort. Needs a good facelift though.
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great food friendly staff and large kid friendly public area.
Séjour de 1 nuit en août 2019
Réponse de c le 13 sept. 2019
Hi there, Thank you for your review. We are happy you enjoyed the food and entertainment area!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
It was somewhere warm to stay near Mt Selwyn. It had enough beds.
Séjour de 3 nuits en août 2019
Réponse de c le 13 sept. 2019
Hi there, We are glad you enjoyed your stay and look forward to seeing you again.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had no water for our showers. Hot or cold. Our heater did not work at all. I contacted reception and the owner told me to go outside of the property and reset the air con fuse myself. Keep in mind this is in the snowy mountains with no water to showers or not heating! I want a full refund. Completely devastated
Séjour de 2 nuits en août 2019
Réponse de c le 21 août 2019
Hi there, we are so sorry to read this! Please contact reception and we will rectify this. You should always have adequate heating and showers and we would gladly make sure of this. Please let us know who this was and contact reception at your earliest convenience.

6/10 Satisfaisant

John

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2019
Réponse de c le 13 sept. 2019
Hi there, Thankyou for your review and we are happy you enjoyed your stay here! Please let us know in a message what you would like for next time to make your experience a 10/10

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
Rooms were clean and bedding was really comfy but toilet didn't work properly and water pressure in shower was very erratic and sometimes non existent. Food was delicious from restaurant resembling good home cooking
Séjour de 1 nuit en août 2019
Réponse de c le 13 sept. 2019
Hi there, We are glad you enjoyed your stay here and enjoyed the food! Please let us know what room you stayed in so we can have a look as we have not received any other complaints.We look forward to seeing you again soon!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Its a basic hotel. However the room was warm, beds comfortable and pretty clean if a little run down. I appreciated the range of food for dinner (daughter could have pizza, i had delicious vegetarian Indian food).
Séjour de 1 nuit en août 2019
Réponse de c le 13 sept. 2019
Hi there, We are happy hear that you had a good stay with us! We look forward to seeing you again!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No signal on tv and heater on the wall wasnt working.
Séjour de 1 nuit en août 2019
Réponse de c le 13 sept. 2019
Hi there, Please come to reception in future if you have any issues as all televisions are in working order as are the water radiators- they simply need to be turned on and our friendly reception staff are always more than happy to show you :)

10/10 Excellent

Danny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed the friendly staff.location and the town has great facilities.
Séjour de 2 nuits en juillet 2019
Réponse de c le 13 sept. 2019
Hi Danny, Thank you for your review, we are happy you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Nicole, Maroubra

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The common area / games room was fantastic. Staff were very friendly and accommodating. The $5 espresso coffee..absolutely terrible! Tasted like milky water! Food was fairly average for the price. But would definitely stay there again.
Séjour de 1 nuit en juillet 2019
Réponse de c le 26 juil. 2019
Hi Nicole, We are glad to hear you enjoyed your stay! Let us know next time you come how you like your coffee and we will accommodate :)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de ct le 26 juil. 2019
Thank you, we are glad you enjoyed your stay.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de ct le 26 juil. 2019
Thank you, please let us know if there is anything you would like improved. We appreciate your feedback. The snowy mountains team

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en juillet 2019
Réponse de ct le 26 juil. 2019
Thank you, we are happy you enjoyed your stay. The snowy mountains team

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de c le 17 juil. 2019
hi there, we would like to know more feedback so we can improve our services to you. kind regards, snowy team

6/10 Satisfaisant

Jacqui, Sydney

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
We were a little disappointed with our stay. Room was not ready when we turned up so we were given another room. Wifi is at main desk area only. Generally cold in main areas with staff always wearing parkas and having to ask them to put fire on. Website advertised kids movie nights but didn’t happen even though I asked. Tv was always on the footy channel. Room didn’t have a hairdryer which made showering difficult. Staff were drilling at bar area at 5pm on Saturday night so rather than wanting to curl up next to the fire after a day at the snow, we felt a little like being on a worksite. Plus side was that our room was clean and warm and freshly painted. Games room is good for the kids. Property in a good position and within walking distance to bowling club.
Séjour de 3 nuits en juillet 2019
Réponse de C le 15 juil. 2019
Hi Jacqui, We apologise that your room was not ready upon arrival. We put you in another identical room in order to avoid a longer wait time. The fire is put on every night, sometimes customers ask for it to be put on early which we always accommodate. Unfortunately we only have one TV in the lounge area and the vast majority of people asked for the football so we had to make some compromise. All rooms should have a hairdryer, if you do not have one or need help locating one, we are happy to help. The works that were being done were done for approximately half an hour and were obligatory. We are happy you liked your room and enjoyed the kids gaming area.

6/10 Satisfaisant

Fred, Quenbeyan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Better value than the other alternatives in Adaminaby
Séjour de 1 nuit en juin 2019
Réponse de c le 17 juil. 2019
thank you, could you provide more feedback as to what would have made your stay better? thank you the snowy team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Didn’t seem that friendly and welcoming, although no one was rude to us. It feels like a place that needs some love.
Séjour de 1 nuit en juin 2019

8/10 Bien

Alysha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location!
Great location around 30mins from Selwyn snow fields. Clean and comfy great little hotel!
Séjour de 2 nuits en juin 2019
Réponse de c le 20 juin 2019
Thank you Alysha, we are so happy to hear you enjoyed your stay!

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It bore no relationship to what was advertised. If we hadn’t paid we would have looked elsewhere. We will not return
Séjour de 1 nuit en mars 2019
Réponse de c le 13 sept. 2019
Hi there, We are sorry to hear that you did not have a pleasant stay. if you can send us a private message and let us know which room you were in and waht you would like for next time we would be more than happy to accommodate :)

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little dated, but a good place to stay in this small town.
Séjour de 1 nuit en mars 2019
Réponse de c le 13 sept. 2019
Hi there, Thank you for your review we are happy you enjoyed your stay!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Ok,not a resort any more...............................
Séjour de 1 nuit en janvier 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
We stayed at this motel for a jumping off point for a visit to the Yarrangobilly Caves. The room was clean and functional. The A/C worked well in keeping the room cool on a hot summer day. Apparently there's only free wifi in their restaurant - which isn't open in summer. We didn't have much interaction with the staff, other than picking up the key on arrival. In fact, the office was closed in the morning - but the tradesmen renovating on the pool were able to answer out questions. It seemed like the motel was partly mothballed awaiting the ski season.
Séjour de 1 nuit en janvier 2019

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et personnel et service
Goods shower good bed, floors needed cleaning and benches plus close to pub
Séjour de 1 nuit en décembre 2018
Réponse de c le 13 sept. 2019
Hi there, Thank you for your review. If in future more cleaning needs to be done please let our friendly staff know straight away :)

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I was disappointed the receptionist couldn’t find our booking at first but that was because at 2pm she still didn’t know what day it was The room doors were open we walked into our room to find the outside table ashtray full of cigarette butts The bathroom old and could have been cleaned better The furnishings old and unpleasant The room overall wasn’t great. We were very disappointed doesn’t cost much to throw a coat of paint to freshen the place up
Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Rosalind Janet

Les points forts : Personnel et service
Les points faibles : Propreté
Coffee cups were dirty. A very basic room in a quiet little rural town.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Dennis, Sydney

Les points forts : Propreté, personnel et service, confort de la chambre
Comfortable rooms, but grounds need some maintenance to present the property properly. Also check in staff were not aware that the room was paid for via Wotif.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We have stayed here several times. Always friendly, very clean, good-size room, comfortable bed
Séjour de 2 nuits en octobre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Restaurant serves nothing but some frozen pre-packed stale stuff of no quality.
Séjour de 2 nuits en septembre 2018

8/10 Bien

Queenofnarnia, Byron Bay, NSW

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
simple well priced accomodation. i think we stayed in the older appartments but still very clean and adequate and a great location to enjoy Mt Selwyn snow and the beautiful surrounds. Very friendly and helpful manager.
Séjour de 2 nuits en septembre 2018

4/10 Médiocre

Brad

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2018