Innenhof

Bewertungen von Marcen Addis Hotel

3.5 out of 5
Marcen Addis Hotel
Mickey Leland St, Addis Ababa, Addis Ababa

Bewertungen

8.8

Hervorragend

13 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.8/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

SIM, Dortmund Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel befindet sich in zentraler Lage aber ruhig. Das Personal ist sehr freundlich.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Abebe Y. am 18. Jan. 2019
Sehr geehrter Gast, Herzliche Begrüßung vom Marcen Addis Hotel, Wir möchten uns bei Ihnen dafür bedanken, dass Sie bei uns bleiben und Ihre wertvolle Zeit in Anspruch nehmen, um Ihre Erfahrungen in unserem Hotel zu teilen. Wir sind froh zu wissen, dass Sie mit unseren freundlichen Mitarbeitern und der guten Lage zufrieden waren. Marcen Addis Hotel ist ein kleines und ruhiges Hotel für sichere Erholung und Genuss. Nochmals vielen Dank und möchte Ihnen für den nächsten Besuch in Addis Ababa dienen. Marcen Grüße, Das Hotel Managem

10/10 – Hervorragend

Yishak

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like everything
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was an excellent value and the staff- all of them were genuinely kind and friendly.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jatinder

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel
Aufenthalt von 10 Nächten im August 2023

10/10 – Hervorragend

Yemisrach

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent costumer service!

10/10 – Hervorragend

Fred

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff.,very comfortable facilities.
Aufenthalt von 2 Nächten im März 2022

8/10 – Gut

Theodros

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was clean and cozy. Staff was polite too.
Aufenthalt von 1 Nacht im Dezember 2020

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newish looking hotel, looks clean and simple. We only stayed for a few hours due to travel delays, but it looks like you are not allowed to get a double bed if you are traveling with a friend or partner of the same sex -- something not unusual for Ethiopia, so keep in mind.
Aufenthalt von 2 Nächten im März 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
A good effort towards an international standard. I enjoyed the food. The airport shuttle is on paper and not in practice. Communication before arrival was ignored. The mattress was of poor quality so bad for the back. The door refused to open several times and senior looking people who eventually changed batteries for the locking system did not care to apologize. With serious managed this new hotel has great potential.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Abebe Y. am 7. März 2020
Dear our Esteemed Guest, We would like to thank you for staying with us and shearing your experience with us.We would like ask apology for the gaps you faced like miscommunication and door lock problem. We know that pick up was done while waiting with your wife and our mattress is with extra comfort that might help for back pain. Thank you again and hopping that we will improve with what you suggest, and wishing to serve much better for next trip. Marcen Regards, The Management

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I like the location and the greeting I received at the door of the hotel. Some employees at front desk and dining area are not friendly and did not treat all the guests in the same hospitality.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Abebe Y. am 7. März 2020
Dear Our Esteemed Guest, Warm Greetings from your second home and would like to thank you for staying with us . We are glad to hear your experience at Marcen Addis Hotel and would like ask apology for the less hospitality treatment you got from our staffs. We understand your feed back is much constructive and we must work on as best hotel standard. Thank you again and wish to serve you better for your next trip in Addis Ababa. Marcen Regards, Management Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Abebe Y. am 7. März 2020
Dear Our Esteemed Guest, Special Greetings from your second Home, and would like to thank you for staying and sharing your experience about you satisfaction . This will energize us to strive our best for the service. Marcen Regards, The Management team

10/10 – Hervorragend

Audrey, Toronto, Canada

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very professional, friendly, and helpful. The room was clean; the wifi was reliable; and the restaurant had prompt service. Although I was told that the hotel is in an area that can be noisy, I heard no noise in my room. My stay at the Marcen Addis was a pleasure.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Abebe Y. am 7. März 2020
Dear Audrey, Special Greetings from Your second home, We would like to thank you for staying with us and shearing your detail experience at Marcen. we are glad to hear that you were satisfied with our friendly staffs,clean room, reliable WiFi , restaurant and not hearing disturbing noise around our neighbor. this will help to strive better to serve our customers. Thank you again and wish you serve to again. Marcen Regards, The Management Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
I liked its Cleanliness and quietness. What I didn't like - sometimes staffs forget to put soaps and shoes in the room and I needed to call and remind them
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Abebe y. am 7. März 2020
Dear Our Esteemed Guest, Warm Greetings From Marcen Addis Hotel, we would like to thank you for staying with us and shearing your review about your stay. we would like to ask apology for delay and forget to deliver about room amenities. we will take your constructive comment to do much more as per our standard. Thank you again and with you serve you better for your next visit . Marcen regards, The Management Team

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable beds, WiFi strong in the morning. Very clean. Great value. Amazing customer service. Good food and great coffee.
Aufenthalt von 6 Nächten im Dezember 2019

10/10 – Hervorragend

Gepke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel!
We spent a couple of extra nights here before our tour started. It was very conveniently located and service was excellent,
Aufenthalt von 2 Nächten im November 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money , nice staff , new amenities, in the hotel scene of Addis , this is my top choice
Aufenthalt von 4 Nächten im November 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Abebe am 22. Juli 2019
Dear our esteemed Guest, Warm greeting from your second home, We would like to thank you for staying with us and sharing your valuable review on us. Hopping to serve you better for your next visit in Addis. Marcen Regards, The Management Team

8/10 – Gut

Alan J

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Abebe am 22. Juli 2019
Dear Mr. Alan, Special Greetings, We would like thank you for staying with us and sharing your experience with us. We are glad to know you were satisfied and hopping to serve you much better for your next visit in Addis. Thank you again and wishing you have a peaceful day! Marcen Regrades, The Management Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
I received an upgrade due to an error with the shuttle. The staff were friendly. The power was not dependable. Few of the staff spoke english
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Abebe am 17. Juni 2019
Dear Our Esteemed Guest, Warm Greeting fro Marcen Addis Hotel, We would like to thank you for choosing and staying with us. We are happy to get your open review about your stay with us and would like ask apology for dependable power due to power shortage all over the country and facing few English speaker staffs. Thank you again and we are looking forward to serve you much better for your nest visit in addis. Marcen Regards, Management Team

6/10 – Okay

IAIA

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Abebe am 29. Mai 2019
Dear Our Esteemed Guest, Warm Greetings from Marcen Addis Hotel. We would like to thank you for staying with us and taking time to review us. we are happy to know that you were satisfied. we are looking for to serve you much better for your next visit in Addis. Marcen Regards, Management Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Aebebe am 22. Mai 2019
Dear Our Esteemed guest, Special greeting from Marcen Addis hotel, we would like to thank you for staying with us and sharing your review. We are also glad to know that you were satisfied about our service and product. Thank you once again and looking forward to serve you for next visit in Addis. Marcen Regards, The Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very nice and comfortable hotel, really clean and impeccable. Friendly and polite staff. Good food with fresh fruit and juices for breakfast. A very comfortable bed,wish could have taken it home ;-) I had booked a standard room, but was upgraded to junior suite which was lovely. The only problem was that WiFi was down some days. A brand new and very nice small hotel!
Aufenthalt von 5 Nächten im Januar 2019
Antwort von General manager am 3. Apr. 2019
Dear our Esteemed Guest, Warm greeting from your second home, We would like to thank you for staying with us and taking your valuble time to share your experiance at Marcen Addis Hotel. We are glad to know that you found our hotel product and sevece as your expectation. kindly accept our apology for WiFi interaption at your visit and it was from supplier but know it may not happen frequent . Thank you again and wish to serve you better for your next visit. Marcen Regards, Managenent Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A brand new and very clean hotel. My room was upgraded to junior suite which was really nice. Bed was really comfortable. Food was good, breakfast included, with a good variety. Only minus was that some days the WiFi didn't work properly. All in all a very cosy and comfortable hotel, with really nice and friendly staff and service!
Aufenthalt von 5 Nächten im Januar 2019
Antwort von General Manager am 3. Apr. 2019
Dear Our Esteemed Guest, Warm greeting from Marcen Addis Hotel, We would like to thank you for using our hotel and taking your time to review us. we are happy to know that you were satisfied with our product and service. please accept our apology for WiFi interruption at your visit and it was from supplier source power failure. Thank you again and forward to serve you better for your next visit in Addis. Marcen Regards, Management team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Het is een nieuw hotel met heel aardig personeel dat erg zijn best deed om me een aangenaam verblijf te geven. Ik ben erg tevreden over dit hotel.
Aufenthalt von 3 Nächten im November 2018
Antwort von Abebe Yeshambel am 5. Dez. 2018
Geachte gast, We willen u bedanken voor het nemen van uw waardevolle tijd om shere uw ervaring in ons hotel. We zijn blij te weten dat u tevreden was met onze service en dat dit ons energie geeft om u veel meer van dienst te zijn voor uw volgende bezoek. Marcen Regards, Hotel management "Waar je je realiseert dat klein is butiful!"