2/10 – Ungenügend
Jessica B.
3. Juni 2024
Verbesserungswürdig: Sauberkeit
MAJOR DISAPPOINTMENT
Where to begin…The bottom door handle was so hard to open it took 2 hands to push the handle down hard enough to even open the door. The place smelled old.
Living room- Massage chair did not work, TV remote did not work. Table was dirty.
Bathroom - The shower head is attached to the sink…there was a dirty towel hanging on the hook on the back of the door. The floor was dirty. The drains in the sink drain slow and the water pools for a few mins. The hand soap was mostly water. The worst part was no hot water!!! We had to take cold showers after driving 10 hours! I messaged to get fixed Sat morning and they couldn’t have anyone out until 3-4 pm…We had plans all day so again had to take a cold shower on Sat.
Pans and dishes in the kitchen were dirty. Ice trays were dirty and had pieces of hair and whatever else in them. Again no hot water so we couldn’t wash anything either, more money was spent on plastic/paper dishes and utensils.
Bedrooms- hair on sheets and they did not smell clean.
We ended up not even staying a full night on Saturday and left to come home at midnight as we just didn’t feel comfortable after noticing that one of the windows outside was down a little bit that was attached to the locked room. This was our first VRBO experience and I will never book again. Honestly feel we should be issued a refund and will be contacting VRBO as well.
Jessica B.
Aufenthalt von 2 Nächten im Mai 2024