Private beach nearby, white sand, beach bar
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Reviews of Wasa Hotel

3 out of 5
Wasa Hotel
Saray Mah Alaaddinoglu Sk No: 11, Alanya, Antalya

Reviews

6.0
Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
We couldn't do check in, we called by phone that we are coming. We been asked don't come because there is no any reservation on your name. Unfortunately we did wait until 10 pm. After we have been sent different wasa block. Following day I asked why you didn't let us check in. He was looking me and saying nothing no even apology. No any manager or someone there to talk Very interesting experience I have had. I don't suggest food or drink to anyone. Cheapest and low quality. I couldn't drink coffee. That much bad. There is no minibar in room. Only small fridge. Inside empty.
Stayed 4 nights in Sep 2022

2/10 Terrible

Fawzy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baaaaaaad
Not what I booked, I had to wait 35 min. To get in a room because they didn't see my reservation in their system, staff not friendly at all, everything closes much earlier than other hotels, I had to go to other hotels' bars and restaurants and I had to get everything my self : glass, remote control for the tv and everything. Never again.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and rude management team
The Wasa Hotel was most terrible hotel what i ever have seen. The stuff and management was very rude . Thommy his real name is Kadir and he is stuff manager. This guy is hunting al the time at women and totally weird person.
Stayed 4 nights in Jun 2021

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good breakfast, friendly staff
Was a very nice hotel and a very nice room. Very spacious and very clean. Location was right beside beach (3 minute walk) And right beside restaurants and migros Always had hot water and had a balcony aswell. I will say the only thing disappointing to me is the fact that you must pay for wifi in the room which is somewhat expensive considering a hotel should generally have wifi in the rooms for free just out of common courtesy especially in a resort town where lots of people may still need to do work ect while in holidays. I was given free wifi for a few days which I really appreciated alot. However the wifi connection is not the fastest I will say that. All in all I had a great experience at this hotel and I would deffinitly return again the staff was so so helpful the young lady at the front desk was always smiling and always willing to help me with anything I needed. A+ hotel for the price. (Also has a pool and bar area outside) which is very nice.
Stayed 2 nights in Apr 2021
Response from General Manager on 26 Apr 2021
DEAR TYE, Thank you for your nice thoughts. We would like to see you again among us. have a nice day.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
I stayed in this hotel two nights,but never go there. Just I can say the location of this hotel was good. Near to the beach, teleferik, cave and market. 1- Unfortunatly their staffs did not care of guests. When I arrived hotel, the reception looked for my reservation and he could not find, then he asked me to send my confirmation of hotel to their email while I was very tired it took around more than one hour to gave me a room. 2- The bedsheet was dirty andtorn fabric and there were blood stain on that. 3- The lamp of the room was broken. 4- There were not any thing even a bottle of water in the refrigerator. 5- There was not tea maker in the room. 6- In the last day when I wanted to go to bus station I requested the reception to take a taxi for me but he told me I don't have any phone of taxi service. 7- At night a group of turists sang and played instrument aloud in the hotel courtyard until after midnight and nobody of hotels staffs did not care about that, so I could not sleep at night. 8- staffs could not speak language well. I can say it was terrible to stay in this hotel.
Stayed 1 night in Apr 2021
Response from front desk. on 14 Apr 2021
Dear guest, you did not come to the reception for these complaints.you were very happy at our hotel,You brought your female friend to our hotel at night, we told you that this is forbidden, I guess thats why you didn't like the hotel.Thank you for your nice thoughts,The opinions of all our guests are very important to us. we thank you.

6/10 Okay

Basima

Travelled with group
Liked: Amenities
Jag gillade hotellets område för att var mitt i stan, resturang personalen var bra, fast jag gillade verkligen inte personalen i receptionen, som det hände på min upplevelse, att jag inte registrerat i hotellet och det fans inte mitt namn i listan som det var väldigt skrämmande , och det fanns ingen internet i hotellet så måste gästerna köpa..

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Sep 2022

6/10 Okay

Teemu

Stayed 3 nights in Sep 2022

2/10 Terrible

Vilja

Stayed 1 night in Sep 2022

10/10 Excellent

Ronak

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Jag vart mycket trivs med altt och personalen i serveringen och baren och städ personalen min kompis vi tacka er från Ronak och jwena från Sverige
Stayed 13 nights in Sep 2022

2/10 Terrible

ilhan

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Berbat bir deneyim
Otelin havuzu çok küçük, yemekler çok kötü, oda dışındaki temizlik çok kötü masalar yetersiz, resepsiyondaki İsmail isimli şahıs çok kaba ve küstah, kesinlikle böyle bir şahsın insanlarla muhatap olacağı bir işte calistirilmamasi gerekli, oteli kesinlikle tavsiye etmiyorum!!!
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel!
COMPLAINT My family and I are very dissatisfied with Hotel Wasa. We had booked 4 nights from 3-7 August 2022. This is my 33rd visit to Turkey over the past 28 years. This hotel hits rock bottom! There is a rotten smell in the whole pool and dining area, possibly because there is an open waste bin without a lid, where the waiter empties food scraps and other rubbish into throughout the day. The whole area around the pool is clammy. The floors are dirty, greasy and slippery. The pool is really dirty. The water is lukewarm, hair floats around, and in the sun you can see that the water has a greasy and cloudy surface. There are 5-6 cats running around the place, also during dinner where they also jump on the chairs where you sit and eat. When there is no food, the cats sleep on the dirty tablecloths. Loud techno music was played from 16:30-22, even during dinner, very bizarre. A man who was clearly intoxicated roughed up a young child and the child's family to run into him. This resulted in an entire family of 6 getting up and leaving the restaurant. None of the staff raised an eyebrow. Completely unacceptable! Our room is run down. There are no bulbs in the lamps, the TV has a flickering channel, and there isn't even a glass of water for brushing your teeth. We will not be back, even though a wonderful manager named Faysal helped us move to another hotel. Faysal, I hope your boss pays you a good salary,
Stayed 4 nights in Aug 2022

8/10 Good

Päivi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Pernilla

Liked: Cleanliness, staff & service, room comfort
Mycket trevlig personal ❤️
Stayed 7 nights in Jan 2022
Response from muz hotel on 14 Feb 2022
thank you so much we are waiting of you :)

4/10 Poor

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trist hotel, uvenligt personale. Ved bespisning kunne man ikke tage selv, blev gennet videre som får. Dårligt mad med småråddent frugt, der var ikke spiritus med i alt inc. Dejlig beliggenhed, den eneste trøst. Skrev til hotellet og bad om afhentning i lufthavnen, hørte aldrig fra dem, har i mange år kigget på hotellet udefra, så hyggeligt ud, men blev sørgeligt skuffet. Der boede næsten kun russer
Stayed 7 nights in Sep 2021
Response from HAKAN on 25 Nov 2021
Merhabalar, Yorumunuz için teşekkür ederiz. Gereken düzenlemeleri ve önerilerinizi göz önünde bulundurup düzelteceğiz. Tekrar görüşmek üzere hoşçakalın

6/10 Okay

Anna

Business traveller
Stayed 1 night in Apr 2021

2/10 Terrible

Taher

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from HAKAN on 18 Jun 2021
TEŞEKKÜRLER

8/10 Good

Ercan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu çok iyi bir konumda hizmetlerden memnun kaldım tavsiye ederim. ücret gayet makul
Stayed 3 nights in Jun 2021
Response from hilmi demir on 8 Jun 2021
Değerlendirmeniz için teşekkür ederiz.

10/10 Excellent

Mohamed

Travelled with family
Liked: Staff & service, room comfort
Stayed 6 nights in May 2021
Response from HAKAN on 25 May 2021
Teşekkür ederiz. Yine bekleriz.

8/10 Good

Yigit Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
Stayed 2 nights in May 2021
Response from HAKAN on 25 May 2021
Teşekkür ederiz. Yine bekleriz.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum çok iyi, tavsiye edilir / It's recommended
Güleryüzlü resepsiyon personeli, temizlik güzel. Yönetim kadrosu başarılı. Friendly and always helpful reception staff, cleaning was well. The management team is successful.
Stayed 1 night in Mar 2021
Response from front desk. on 14 Apr 2021
Thank you for your nice thoughts.

4/10 Poor

Tamer

Stayed 2 nights in Apr 2021
Response from HAKAN SOYBAKIŞLI on 26 Apr 2021
Tamer bey, Otelimizi değerlendirdiğiniz için teşekkürler...

8/10 Good

Maria

Stayed 7 nights in Sep 2020
Response from gm on 20 Oct 2020
thanks.

6/10 Okay

Senol

Business traveller
Disliked: Room comfort
Fotoğraflara Aldanmayın.
Yatak çok kötü Mobilyalar Eski Banyo eski Çok Acil Tadilata girmeli, Fakat personel çok iyi güler yüzlü
Stayed 2 nights in Jun 2020
Response from Rezervasyon Servisi on 29 Jun 2020
Merhabalar , Misafirlerimizin önerileri bizim için önemlidir. Bahsetmiş olduğunuz konular üzerinde inceleme yapacağız. Önerileriniz için teşekkür ederiz. Sizleri tekrar tesisimizde görmek isteriz.

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

8/10 Good

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otel konum olarak çok iyi. temizlik isterseniz her gün yapılıyor. yalnız yatakların değiştirilmesi ve klimaların sıcak için iyileştirilmesinin yapılması gerekir.
Stayed 3 nights in Dec 2018
Response from Otel Müdür on 6 Feb 2019
Sayın Misafirimiz , Yaqpmış olduğunuz yorum için teşekkür ederiz. Gereken kontroller tarafımızca yapılacaktır. Teşekkür eder Sizleri tekrar aramızda görmek isteriz.. Saygılarımla

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Merhaba yada gunaydin yada afiyet olsun gibi basit ama degerli kelimeler duymadik.bayan cok sogukdu bize.
Stayed 3 nights in Dec 2018
Response from HAKAN SOYBAKIŞLI on 7 Jan 2019
Merhabalar, Yaşamış olduğunuz bu olumsuzluk için sizlerden şirketimiz adına özür dileriz. Gereken ikazlar personellerimize yapılmış olup göstermiş olduğunuz incelik içinde teşekkür ederiz. İyi Günler diler sizleri tekrar otelimizde ağırlamak isteriz.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok iyi
Stayed 1 night in Feb 2018
Response from Hakan on 10 Mar 2018
Sayın İbrahim bey görüşleriniz için teşşekkür eder sizleri tekrar görmek isteriz. Saygılarımızla Wasa Hotel Ailesi

4/10 Poor

ahmet, sneek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed voor shoppers je zit erg dicht bij centrum
eenvoudig ontbijt en dinner ..rond spelende kinderen ..slechte uit zicht kijkt uit op andere falt woningen
Stayed 2 nights in Sep 2017

8/10 Good

Karin, Payallar, Turkey

Liked: Staff & service
Nice hotel.
Nice hotel and a very friendly and hospitable staff. You get value for money.
Stayed 1 night in Sep 2017